[Resolved]  Maha Electronics — unnecessary replacement of parts

Last week I gave my laptop for service at a HP service centre on St Peters Road in Chennai. The hinge of the lid had broken for some reason and the usual CMOS error which occurs almost every six months were the complaints. It is common practice to replace the mother board in that case. In this situation since the laptop was out of the warranty period the company Maha Electronics which is the service centre told me it was going to be a paid service and the mother board will have to be paid for by me. Now they send me a quotation saying that the motherboard will cost me Rs.14, 655.90 and they want to replace the display for another Rs.21, 306.29 where as the display was working just fine and it was only the hinge that was broken. This is not the first time they have offered to such a solution. Instead of servicing the products the look for a replacement solution with hiked prices, like this one that sets me back by an over all amount of Rs.35, 962.19 including a service cost of Rs1, 250.00 and the best part of this scam is that if I choose not to go through with this I will have to pay the service charge of Rs 1, 250.00 to claim my laptop back. What a monopoly.
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Aug 14, 2020
Complaint marked as Resolved 
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The lid on my Compaq laptop got chipped during an accident. Mind you the display is working perfectly. I approached Maha Electronics to get it fixed and said I could pay for it. So they told me that I would have to replace the whole lid and not just the panel spare panels are not manufactured. What . And told me it would cost me Rs. 25, 000.00 including service.

Also remember that one can buy a new laptop for Rs, 22, 000.00 and a high end laptop for Rs. 35, 000. Both Compaq.
I agree with the above statement, since before 2 months my laptop has board error which suggested to replace the entire unit cost around me 19000 i.e., 70% of my original laptop price which was actually purchased before 5 months.

My Suggestion, whenever you receive quotation from this maha electronics, pls. consult with external service providers reg the price for service and ask again for a revision/discount rate for the quotation they will reduce the price which clearly indicates they are playing with us in money, I could say in true that they are not reliable service provider they are the brokers to replace the spare parts b/w hp and us.

Kindly aware one-thing before you go here i.e., do you want replace spares/repair the existing one?, I strongly request HP should take care of this unit.

Maha Electronics is a good replacement center rather than service center?
This is absolutely true.. because Maha electronics are no1 fraud.. they ll replace original parts and sends the quotation to customer..
Hai.i logged a case for powering on no display a laptop.in Indira nagar Bangalore MAHA ELECTRONICS.i got an quotation of 14, 000.00.i was eager to know the exact problem with my Laptop, so i spoke with 2 engineers, They said they are team leaders.the conversation gone for almost 45 min.they didn't said the exact issue they said HP doesn't recommend for chip level service so replace entire Mother board has 2 be replaced.i ask for discount they said we only offer upto 15% discount.
I said i will collect w/o repair.
after one day i got call from HP service center, they are offering Rs 5000/- Same mother board by (JOSHI, & Mr teja).
how the price come down from Rs14k to 5k, is mother board price by hp or by maha electronics, need to know.
Maha Electron's is the waste service center in B'lore...! I have given my notebook issue is with Fan Making Noise . No one respond i cald 5 times to indranagar branch they are not giving correct answer and i went to jayanagar branch there also same proble there is one waste person ALI (ESPECIALLY) He dn't knw how to behave with customers...!
See guys i worked in MAHA i knw wat exactly MAHA is...They wont change...They need Money to Develop Their Assets...Worst Service Provider...
Even u can check the working levels of managers at Service centre, they dnt knw hw to behave with customers...All managers are wrk fr Management Of maha nt fr Customers...They can Charge more money even wen they go fr Minor Services...They want to generate more...???

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