[Resolved]  Mahindra First Choice — Provided wrong information

Address:Gurgaon, Haryana

My Name---Apoorv Shukla
My Mob.no.---[protected]
Car Registration---HR 26U 9248
Email---apoorv.[protected]@yahoo.com
Store Name--Auto Czars Gurgaon


Hi
THIS IS A COMPLAIN REGARDING THE DEALER AUTO CZARS.AS I GOT THE CALL FROM THE REP.(PUSHKAR) REGARDING THE CAR MARUTI 800 WHICH I CHECKED ONLINE.I INFORMED HIM THAT I WANT THE CAR BUT WILL BE TRANSFERING THE CAR TO U.P. BECAUSE I NEED THERE
I ASKED HIM THAT I DONOT WANT ANY EXTRA CHARGE TO BE INCLUDED IN THIS,HE TOLD ME JUST YOU NEED THE N.O.C OF THE CAR WHICH WILL COST YOU AROUND RS.900 AND NOTHING ELSE TO DRIVE THE CAR IN U.P. NO EXTRA COST WILL BE THERE.ON THAT CONDITION I AGREED TO TAKE THE CAR.HE ASKED TO DEPOSIT SOME AMT.
AS HE INFORMED THAT JUST I REQUIRED THE N.O.C. & NOTHING ELSE,SO ACCORDING TO THAT I DEPOSITED THE AMT OF RS.4000 BECAUSE I TRUSTED MAHINDRA FIRST CHOICE.LATER WHEN I CAME TO KNOW THE RULES OF R.T.O. THAT AFTER TAKING THE N.O.C. WE NEED TO PAY THE ROAD TAX AND SOME OTHER FORMALITIES THERE AS WELL IN OTHER STATE.
WHICH WILL COST ME AROUND 8 TO 9 THOUSAND MORE.THEN I CONSULTED THIS THING TO THE DEALER BUT THEN ALSO THEY GAVE ME A REBUTTLE THAT MANY PEOPLE DRIVE JUST TAKING THE N.O.C. & THEY HAVE NOT BEEN CAUGHT,HE GAVE ME THE EXAMPLE OF SOME SARDAR JI STANDING THERE WHO DRIVE THE CAR ILLAGALLY,& I TOLD THEM THAT I HAVE TO DO NOTHING WITH THE OTHER PEOPLE,I JUST WANT TO DRIVE THE CAR LEGALLY
.THEY TOLD ME DO NOT FEAR EVERY BODY DRIVES THIS WAY.THEN I ASKED THEM TO REFUND THE MONEY BACK TO ME AS I WAS BEING MISGUIDED BY PUSHKAR AS JUST HE WANT TO MAKE THE SALE OF THAT CAR AND DID NOT BOTHER ABOUT THE RULES.NOW THEY ARE TELLING ME THAT THAY CANNOT REFUND THE MONEY BACK AND TOLD TO DIRECTLY CONTACT
MAHINDRA.I AM CONTACTING THE CUSTOMER SERVICE BUT GETTING NO RESPONSE.AS I WAS PROVIDED WITH THE WRONG INFORMATION I WANT TO QUIT THIS DEAL AND WANT MY MONEY BACK.
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Aug 13, 2020
Complaint marked as Resolved 
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nothing — got the information

i recieved a mail from claims department before 5 days . the mail contains i won 750000 gbp. they are asking 392 gbp for dispatch the parcle . but i cannot believe this . tell me this is true or fake . shall i continue this process. please inform to me. i'm waiting for your reply.

Mahindra First Choice — Wrong information povided

My Name---Apoorv Shukla
My Mob.no.---[protected]
Car Registration---HR 26U 9248
Email---apoorv.[protected]@yahoo.com
Store Name--Auto Czars Gurgaon.

Hi
THIS IS A COMPLAIN REGARDING THE DEALER AUTO CZARS.AS I GOT THE CALL FROM THE REP.(PUSHKAR) REGARDING THE CAR MARUTI 800 WHICH I CHECKED ONLINE.I INFORMED HIM THAT I WANT THE CAR BUT WILL BE TRANSFERING THE CAR TO U.P. BECAUSE I NEED THERE
I ASKED HIM THAT I DONOT WANT ANY EXTRA CHARGE TO BE INCLUDED IN THIS,HE TOLD ME JUST YOU NEED THE N.O.C OF THE CAR WHICH WILL COST YOU AROUND RS.900 AND NOTHING ELSE TO DRIVE THE CAR IN U.P. NO EXTRA COST WILL BE THERE.ON THAT CONDITION I AGREED TO TAKE THE CAR.HE ASKED TO DEPOSIT SOME AMT.
AS HE INFORMED THAT JUST I REQUIRED THE N.O.C. & NOTHING ELSE,SO ACCORDING TO THAT I DEPOSITED THE AMT OF RS.4000 BECAUSE I TRUSTED MAHINDRA FIRST CHOICE.LATER WHEN I CAME TO KNOW THE RULES OF R.T.O. THAT AFTER TAKING THE N.O.C. WE NEED TO PAY THE ROAD TAX AND SOME OTHER FORMALITIES THERE AS WELL IN OTHER STATE.
WHICH WILL COST ME AROUND 8 TO 9 THOUSAND MORE.THEN I CONSULTED THIS THING TO THE DEALER BUT THEN ALSO THEY GAVE ME A REBUTTLE THAT MANY PEOPLE DRIVE JUST TAKING THE N.O.C. & THEY HAVE NOT BEEN CAUGHT,HE GAVE ME THE EXAMPLE OF SOME SARDAR JI STANDING THERE WHO DRIVE THE CAR ILLAGALLY,& I TOLD THEM THAT I HAVE TO DO NOTHING WITH THE OTHER PEOPLE,I JUST WANT TO DRIVE THE CAR LEGALLY
.THEY TOLD ME DO NOT FEAR EVERY BODY DRIVES THIS WAY.THEN I ASKED THEM TO REFUND THE MONEY BACK TO ME AS I WAS BEING MISGUIDED BY PUSHKAR AS JUST HE WANT TO MAKE THE SALE OF THAT CAR AND DID NOT BOTHER ABOUT THE RULES.NOW THEY ARE TELLING ME THAT THAY CANNOT REFUND THE MONEY BACK AND TOLD TO DIRECTLY CONTACT
MAHINDRA.I AM CONTACTING THE CUSTOMER SERVICE BUT GETTING NO RESPONSE.AS I WAS PROVIDED WITH THE WRONG INFORMATION I WANT TO QUIT THIS DEAL AND WANT MY MONEY BACK.
HAVE TO SEND 4 E mails as there are 4 attatchements and it just allows me to attatch onme
at a time


i bought a hyundai Accent in jan -12
Car number : MH 04 AB 396

I bought this car in the month of jan -12 where in i was promissed that it will not have any
issue within the first year if any you can come to us.

Since the time i bought this car i had some issues very first a/c in the car was not working
which was bought to one of your representatives notice names ( MR HULE). However he said that
it will be taken care in first servicing which was a complete lie


I had to spend around 3000 for the maintainance of car a/c servicing on 19/02/2012.

After that i went for my 1st free servicing in which we noticed that my car had no proper oil
and other things that were missing i had to pay another 5000 rs for my 1st free servicing on
29/03/2012 ( WHAT KIND OF A FREE SERVICING WAS THAT )

and then in the month of june i did my free servicing for which i paid 1100 rs on[protected]

Again in the month of july i paid 5412 rs cuz power steering pipe had got bad this was covered
under your gurantee however i got no help i paid 5412 rs on[protected]

All the receipts are attatched. and now i have a big problem and i need you to resolve this i
noticed that water gets in my car at front and at the back so i asked you guys to help me i
was sent to AUTO PLANET Again and he tried something which had no resolution, However i paid
400rs and AUTO LANET said that the ISSUE IS RESOLVED.

HOwever i noticed that the problem continued water was getting in my car so i came to first
choice again and they asked me to go to new grage that will resolve this problem i was under
an impression that it will be taken care by you guys as this was spomething not cleared

YOU GUYS LIED ME ALWAYS
now the repair person wants 9500 rs for the work he has done.

Please get this resolved on or before 13- sep -2012

Thanks
HItesh Malhotra
[protected]
HAVE TO SEND 4 E mails as there are 4 attatchements and it just allows me to attatch onme
at a time


i bought a hyundai Accent in jan -12
Car number : MH 04 AB 396

I bought this car in the month of jan -12 where in i was promissed that it will not have any
issue within the first year if any you can come to us.

Since the time i bought this car i had some issues very first a/c in the car was not working
which was bought to one of your representatives notice names ( MR HULE). However he said that
it will be taken care in first servicing which was a complete lie


I had to spend around 3000 for the maintainance of car a/c servicing on 19/02/2012.

After that i went for my 1st free servicing in which we noticed that my car had no proper oil
and other things that were missing i had to pay another 5000 rs for my 1st free servicing on
29/03/2012 ( WHAT KIND OF A FREE SERVICING WAS THAT )

and then in the month of june i did my free servicing for which i paid 1100 rs on[protected]

Again in the month of july i paid 5412 rs cuz power steering pipe had got bad this was covered
under your gurantee however i got no help i paid 5412 rs on[protected]

All the receipts are attatched. and now i have a big problem and i need you to resolve this i
noticed that water gets in my car at front and at the back so i asked you guys to help me i
was sent to AUTO PLANET Again and he tried something which had no resolution, However i paid
400rs and AUTO LANET said that the ISSUE IS RESOLVED.

HOwever i noticed that the problem continued water was getting in my car so i came to first
choice again and they asked me to go to new grage that will resolve this problem i was under
an impression that it will be taken care by you guys as this was spomething not cleared

YOU GUYS LIED ME ALWAYS
now the repair person wants 9500 rs for the work he has done.

Please get this resolved on or before 13- sep -2012

Thanks
HItesh Malhotra
[protected]

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