[Resolved]  Mahindra Logan — Non response from your agent

Address:

Tiruchirappalli, Tamil Nadu

We are very sorry to inform you that we have given our logan car bearing Reg. No. TN 50X 4291 on 21/05/2011 for service at Siva Automobiles, Trichy. Since one month is over. We did not get any proper response from siva automobiles, Trichy. Whenever we called up several times no responsible person is coming on line and we never get proper information i.e., what is the status of the vehicle. This is the attitude of service agent, how your customers will get satisfaction. Moreover we would like to inform you that, we are the leading technical publishers in south India and is the season for promoting our books in engineering colleges, we are unable to use our vehicle at this season time. So we have to hire cars and incoming lot of expenses and our business loss. Please let us know who is going to bear the expenses and our business loss. Please note that we are using Mahindra Vehicles for more than 12 years. So far we used 2 Scorpio and now we have 1 scorpio, 1 Logan, 4 Mahindra vans and one Tractor. Please let us know the status of the vehicle (Logan) immediately by reply mail.
Thanks & Regards
M. Sethuraamn
[protected]@vsnl.net, [protected]@gmail.com