[Resolved]  Mahindra & Mahindra — importend

hello,
We have taken of the new mahindra xylo ,on the first service itself we noticed some problems, we mention it to the service manager but they cannot clear them .
they are unknown abt that problems.
problems are
1, joint sound now the sound is increasing,
2,fanbelt sound
3,front bonnet vibration
4, one more sound coming frm both sides of the body but we cannot identify wer the sound comes

in the service centre ther mahindra helpline scorpio vehicle hit on our vehicle mirror and scratched it and back right side wheel cap also scracthed they told we will
will replace it on the next service . we have taken the second service but all the problem still persist. we have email to coustomer care of mahindra [protected]@mahindra.com but they didnt reply at all. hope a better reply

VEHICLE NO.. KL-13-T-3873
MODEL ..... uch2bmra7r111rt
ENGINE NO...BV94D42451
CHASIS NO....MA1YA2BVN92D28013
KEY NO1 ......20/04/2009
NVAR ID ......EKM024293
First & second service we taken from kozhikode ,T V Sundaram Iyengar & Sons Limited ,

regards,
ROJIL V RAJ
VIKAS BHAVAN ,VALIYANNUR,
P.O. VARAM.
KANNUR, KERALA
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Aug 14, 2020
Complaint marked as Resolved 
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Dear Rojil V Raj,

We are very sorry to hear about your experience. We assure you that we’ll look into the matter and forward your response to our customer care department. Note that for any queries or feedback in the future you can always also call us at the Xyloline –[protected]. We also offer 24x7 on-road assistance for the Xylo on[protected]*

Thanks,
Mahindra Team

*Toll Free number is accessible from MTNL, Garuda and BSNL phone.

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