[Resolved] Mahindra & Mahindra Ltd. (Caravel Motors Pvt. Ltd — Cheating with Alloy Wheel | |||
1. Quotation Dated 03.09.2010 for Xylo ES ABS + AB was issued to the party. 2, Invoice: 9.10.2010 CMPL/0310/10-11. 3. Delivery Chalan dt. 09.10.2010 D.Ch. No. CMPL/0310/10-11. 4.Complaint. I, Asha Bimal Bhatt, residing at D/65,Indira Park Society, B/H Mother's School, Gotri Road, Vadodara, purchased MAH XYLO E8 m-Eagle BS 3 2WD 8FF ABS Car, with clearcut mention of Spare Wheel. To my dismay, I found that the spare wheel is Stainless Steel rim instead of usual ALLOY Wheel. Problem: If I have punctured wheel on highway, how would I drive the topend car with such SS wheel. That means I have to take the wheel home and change the wheel and once again come back to the site and change the wheel. When I have purchased the topend model,car, does this look good from an aesthetic point of view. Company has supplied all FIVE alloy wheels to all previous models of Xylo. Moreover, the Company has not made any mention of SS Wheel as spare wheel in any of their documents, the copies of which are enclosed. They have shortly mentioned Spare : YES. But not which one. I have been supplied 4 alloy wheels and one steel wheel. I have argued with this matter with Carvel Pvt. Ltd., and their version is that they have received the said car as it is from the Mahindra & Mahindra, and they have not changed the spare wheel. Our plea is that Consumer Forum request the M & M to replace the S.S riml sparewheel with alloy wheel. If they refuse to do so, please take necessary action on behalf of the consume. Please do needful and oblige. Thanking you, Sincerely yours, Asha Bhatt. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
It is fair. I believe that there could be some sort of oversight mistake by the company. I personally believe that company like Mahindra & Mahindra will definitely justify my problem and will be good enough to solve it out.
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ABS Motors Mercantiles Pvt Ltd — Cheating
Cheating with Spare parts, using old products & billing new products, Thief of New tyres, No response of calls. miss placement of parts, not providing vehicle on schedule. Delaying in works & Blaming costumer for mistake of workmanship.18%
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