[Resolved]  Mahindra & Mahindra — Brand new vehicle from Mahindra XUV500 with Wheel alignment issue

Address:Mumbai City, Maharashtra

Dear Sir/Madam,

This communication is in relation to the new car purchased by my brother-in-law registration number MH 02 CD 6375 name of the owner Ashwin Hasbi.The delivery of this vehicle was taken from G3 motors Malad(Authorised Mahindra&Mahindra showroom) dated[protected] .The vehicle had a flaw of pulling towards the left due to a wheel alignment issue,however we thought that it must be some major issue and took the car to their authorised workshop on[protected].After this we have take the vehicle 4 times to the same workshop however the issue has not not been resolved.

There have been ocasions when we have kept the car at the workshop for 3 days as advised by the workshop manager Amit Chavhan and whenever the delivery is given we are told that the issue is resolved.We have been informed that this vehicle has an independent suspension technology and hence the issue is not being rectified easily.It is very difficult and dangerous to drive the vehicle on road.We have asked the workshop manager to replace either the faulty part or the vehicle itself as it is spoilin the entire experience of buyin a new vehicle

I have all the relevant bills provided to me by the workshop and can produce the same if required.Do let me know incase any further details are required from my end.You can contact me on [protected] or you could speak to Ashwin Hasbi directly on[protected].awaiting revert

Regards,
Darshan Vaithy
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Aug 13, 2020
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