Address: | Jammu, Jammu and Kashmir |
FROM NINE MONTHS I AM SUFFERING
I purchased a Scorpio Hawk BS3 ( REF 2WD 7STR RHD TC5 ) on 03/07/2009.The Dealer delivered the vehicle to me in evening after doing all checks.Next day morning ,I wen't to the dealer and complaint of MICRO HYBRID & CRUISE CONTROLS not functioning. The dealer engaged a supervisor to check the problem.In the afternoon they contacted me and said that we couldn't detect the fault .They requested me to bring the vehicle after two days as some engineer was comming from Chandigarh..
After two days I again went to the dealer.The engineer was present and they started checking with a laptop.In afternoon the engineer called me and said that the cruise control nd micro hybrid were not functional, as there was a DEFECT in parts fitted by the company.HE assured me that the defected parts will be changed and the PROBLEM will be rectified within a WEEKS TIME..
FROM THAT DAY ONWARDS ,NOR THE PARTS CAME ND NOR THE PROBLEM RECTIFIED..After repeated request and reminders no one from COMPANY nd THE DEALER solved my problem..
In fact last month i called in Chandigarh office and complained about the problem but they also ignored..
WHAT IS THE FUN OF BUYING THE TOP MODEL AND U CANNOT USE THE ADVANCED TECHNOLOGY ..THIS IS THE NEGLIGENCE OF THE COMPANY...I WAS (AM)DEPRIVED OF TECHNOLOGY AFTER PAYING FULL AMOUNT AND THUS CHEATED .. The failure to use reasonable care...
THE VEHICLE NO..JK02AL--6655...Chassis No..92F36628....Engine No..HA94F17703 Was this information helpful? |
My vehicle (Mahindra Scorpio Ex) purchased from Brajesh Automobiles Pvt. Ltd Purnia, Bihar on 10.12.2011. It has major problem in clutch system. 1 st. clutch was burned with pressure plate and speed sensor due to mechanical fault and then changed on 30.04.2012 after 4 month only at Mahindra servicing center G.L. motors, Deoghar, Jharkhand by bill no. RBD13A000325. Again after nearly 400 km run clutch plate burned and changed at Brajesh automobile, Purnia on 6.5.2012 by bill no 1511 dated 6/5/2012. Today only after 150 km run clutch plate is giving smell. I am feeling it is more when in reverse gear. Please consider the problem for the reputation of company and customer satisfaction.
“ I AM NOT SATISFIED WITH THIS VEHCLE PLEASE REPLACE THE CLUTCH SYSTEM
OR VEHICLE AS A WHOLE”
Thanking you for management and consideration.
K. Amrita
D/O Dr Ashok Kr Singh,
East of Microwave tower, Refugee colony, Saharsa-852201
Chasis no MAITA24MKBLL 45126
Engine no – GMB 4L62206