[Resolved]  Mahindra Scorpio — Sudden loss in Acceleration

Address:

Thiruvananthapuram, Kerala

Over a month ago, I bought a 2012 Mahindra Scorpio VLX from TVS Mahindra Trivandrum. Soon after I started driving it, I noticed the occasional problem with sudden lose in pickup. With repeated occurrences, I happened to notice that it happens while I am trying to accelerate the vehicle on inclines. The "Check Engine" light gets lit, and the car does not accelerate when I push the accelerator pedal. The engine makes a constant humming sound. I end up moving the vehicle to the side of the road, switching off the engine, and waiting for the "Check Engine" light to go off. Sometimes, I have to restart and switch off the engine a couple of times before the accelerator starts working again.

I tried contacting the TVS Mahindra Service people. They sent a person who drove the car around for a few kilometers, and went back with no action when he could not recreate the problem. In two days, when it happened again, they took the car in, checked it and returned saying they did the "laptop" diagnosis, but could find no problem.

I have heard from friends that TVS is notorious for bad service. Since they seem to be unwilling to research it, I am wondering if anyone here on this forum have a similar experience and know what Mahindra could do to fix it. I am worried for the safety of my family because of potential danger due to sudden loss in acceleration while driving.

Thanks