[Resolved]  Mahindra Scorpio — vibration trouble cont. from buying

Address:

Bagpat, Uttar Pradesh

why you are going on mentally harassment to me


ajay chauhan
Jun 4 (1 day ago)

to customercare, balwani.roma
Dear Sir/Madam,

I m very much upset by your or your company behavior. In previous mail you say to me that I can hire a taxi until my scorpio is under company maintenance. But when I called for to paid my taxi bill, your company says that they can not paid taxi bill at any cost besides it your company is sending a demo car for me, but sir till now I have not got any demo car from your company, and not paid my taxi bill by you.
Sir/Madam I again want to remember you that I have a lot of work and by you behavior I m very much mentally disturbed by you. Now I m losing my patience and humbly request to you that pls stop this type of behavior because It’s give me mentally disturbance. Pls help me
Thankyou
ajay chauhan
[protected]

[protected] Forwarded message[protected]
From: <ALI.[protected]@mahindra.com>
Date: Mon, May 28, 2012 at 8:12 PM
Subject: RE: Pls Sir Try to understant my scorpio relating problems and pls solve it as early as possible
To: [protected]@gmail.com


Dear sir,

This is in line to discussion today.

At the onset, please accept our sincere apology for the inconvenience caused to you. work will take approx 10 days to complete. Meanwhile you can use the taxi, we will reimburse the taxi bills. We request you to kindly bear with us in the meanwhile.

Once again we sincerely apologize on inconvenience.

Regards
Shehjad Ali

From: ajay chauhan [mailto:[protected]@gmail.com]
Sent: 28 May 2012 14:50
To: CUSTOMERCARE; BALWANI ROMA
Subject: Fwd: Pls Sir Try to understant my scorpio relating problems and pls solve it as early as possible

Dear Sir/Madam

Pls tell me how much time you will take to solve my problem. I have called many time to Koncept Automobiles Pvt Ltd.
No. B-2/16, Safdarjung Enclave, New Delhi Noida-110029 E-mail:Phone:[protected] , but till now i don't know the exact date when the said dealer handover my scorpio which is still now in their possession for service regarding vibration problem.
At least their behavior must be polite, but it is not so. I m waiting for your favorable reply.
Thankyou

Ajay Chauhan
Vill. Pali, Distt. Baghpat
[protected]





[protected] Forwarded message[protected]
From: <ALI.[protected]@mahindra.com>
Date: Fri, May 25, 2012 at 6:19 PM
Subject: RE: Pls Sir Try to understant my scorpio relating problems and pls solve it as early as possible
To: [protected]@gmail.com

Dear Sir,

This is in reference to discussion regarding reported concern in your vehicle.
At the onset, please accept our sincere apology for the inconvenience caused to you. We will take appropriate action to resolve your concern.

We request you to kindly bear with us in the meanwhile.

Regards,

Shehjad Ali

From: ajay chauhan [mailto:[protected]@gmail.com]
Sent: 25 May 2012 16:56
To: CUSTOMERCARE; BALWANI ROMA
Subject: Re: Pls Sir Try to understant my scorpio relating problems and pls solve it as early as possible

Dear Sir/Madam,

I m very sorry to say that i m very much fade up with your (company) behaviour, now i want to know that do you have any value of your customer or not. Today "Koncept Automobiles Pvt Ltd. No. B-2/16, Safdarjung Enclave, New Delhi Noida-110029 called me for to take my Scorpio, and said that they had take more than 200 km. trial and now it's ok, but when today i went to take my Scorpio and drive it within 50 Km. it again vibrating, now i m very much angry with your company service. My Scorpio till now is standing at "Koncept Automobiles Pvt Ltd.No. B-2/16, Safdarjung Enclave, New Delhi Noida-110029E-mail:Phone:[protected] " and also not get any favorable reply in favor of me. Before going to court notice i want to give you one more chance to you pls try to understand my said problem and pls try to solve it, i m very busy and hardly get time for my family, and now you can understand to summer problem, and ................... you may understand, i m waiting favorable reply from you.
Thankyou
Ajay Chauhan
Vill. Pali, Distt. Baghpat
[protected]


On Tue, May 22, 2012 at 3:00 PM, <[protected]@mahindra.com> wrote:
Dear Sir ,

This is in reference to your e-mail dated May 21, 2012.

At the onset, please accept our sincere apology for the inconvenience caused to you. We are requesting our Customer Care Manager in Delhi Area Office Mr Shehjad Ali to look into your reported concern and take appropriate measures as required. We request you to kindly bear with us in the meanwhile.

Thanks & Regards,

Priya Kulkarni
Customer Care-Automotive Division
[protected]

From: ajay chauhan [mailto:[protected]@gmail.com]
Sent: 21 May 2012 13:49
To: CUSTOMERCARE; BALWANI ROMA
Subject: Pls Sir Try to understant my scorpio relating problems and pls solve it as early as possible

Respected Sir/Madam
My name is ajay kumar s/o nain singh belong to vill.pali, distt. baghpat,
uttar pradesh
i purchased a scorpio automatic, black colour from your dealer
"Koncept Automobiles Pvt Ltd.
No. B-2/16, Safdarjung Enclave, New Delhi Noida-110029
E-mail:
Phone:[protected] "
on dt. 10 april 2010 i have purchased it which no. is UP17E1717.

So, madam/sir come to the point and that is that my Scorpio is not work properly because of viberating problems since last one year, and I m very sorry to say that after many complaint to aforesaid dealer till now I m facing the said problem. In the last one year I left many time my scorpio at the aforesaid dealer’s service station, but till now I m facing the same problem.

Sir/Madam, In the last one year not only I have to face maintly but also financially problem because of it and may be you can understand how much time I have lost in it, when I have no time for this types of problem, besides the aforesaid delear have wasted more than[protected] Rupees of diesel of mine during driving test. Pls try to understand my problem and solve it.
I will be very obliged to you.
Thank you

Ajay Chauhan
Vill. Pali, Distt. Baghpat
[protected]


Encl. – Scan Copy of Customer Complaint at Koncept Automobiles Pvt. Ltd.

---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected][protected][protected][protected]


---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected][protected][protected][protected]


---DISCLAIMER[protected][protected][protected][protected] The contents of this E-mail (including the contents of the enclosure/(s) or attachment/(s) if any) are privileged and confidential material of Mahindra and Mahindra Limited (M&M) and should not be disclosed to, used by or copied in any manner by anyone other than the intended addressee/(s). If this E-mail (including the enclosure/(s) or attachment/(s) if any ) has been received in error, please advise the sender immediately and delete it from your system. The views expressed in this E-mail message (including the enclosure/(s) or attachment/(s) if any) are those of the individual sender.[protected][protected][protected][protected][protected]

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