[Resolved] Mahindra Xylo E4 — want claim for the manufacturing default of mahindra company | |||
I had purchased XYLO E4 from Mahindra showroom situated at sector-2 NOIDA, UP on 3 Dec, 2010. My vehicle no. is UP 16 AC 1903. I with my family went on a tour and while coming back our stepni fall down and misplaced due to brokage of the wire through which it was hanging. My car is in guarantee period thus i want claim for it as it is not my default but manufacturing default as the wire is not so strong. only in 5 months, it had broken down. Even we does not have used it at once. We want your reply as soon as possible Surender Kumar Jain A-151 Sec-22 NOIDA Ph no. [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
M&M sold you an used vehicle as It sold me an used vehicle. Never trust this company. It never solve your problem. M&M is cheating us by selling used vehicles. Please tell all your friends to never choose this company. Atleast they could have escape from this cheating company.
Reply
Dear Sir,
It is regret to say that past three months I am chasing your dealer (Mandi - Himachal Pradesh) from whom I purchased Xylo E4 (HP-22 D 0234) in the month of September, 12 to change its pump assembly which is defective & under Warranty period. But still they have not change the same due to which I am facing the inconvenience. I took all the services from an approved service center by Mahindra situated in District -Hamirpur (Himachal Pradesh). But as this problem arose in my vehicle & now main dealer (Mandi - Himachal) claims that the service done by the other service center (Hamirpur- Himachal) is not an approved service center & hence can not replace the pump assembly under warranty.
This way I am cheated by both the main dealer as well service center both are approved by Mahindra.
Contact nos Main Mahindra Agency -Mandi (Himachal Pradesh) [protected], [protected].
Contact no Mahindra service center Hamirpur (Himachal Pradesh)
1) Rakesh Thakur- [protected] (Owner for this service center)
2) Rajesh Sharma- [protected] (Employee in this service center)
Hence I would urge to Mahindra Main Authority for customer to intervene in to the matter & resolve the same at the earliest.
With Best Regards,
Pawan Singh Thakur
Contact No -[protected]
It is regret to say that past three months I am chasing your dealer (Mandi - Himachal Pradesh) from whom I purchased Xylo E4 (HP-22 D 0234) in the month of September, 12 to change its pump assembly which is defective & under Warranty period. But still they have not change the same due to which I am facing the inconvenience. I took all the services from an approved service center by Mahindra situated in District -Hamirpur (Himachal Pradesh). But as this problem arose in my vehicle & now main dealer (Mandi - Himachal) claims that the service done by the other service center (Hamirpur- Himachal) is not an approved service center & hence can not replace the pump assembly under warranty.
This way I am cheated by both the main dealer as well service center both are approved by Mahindra.
Contact nos Main Mahindra Agency -Mandi (Himachal Pradesh) [protected], [protected].
Contact no Mahindra service center Hamirpur (Himachal Pradesh)
1) Rakesh Thakur- [protected] (Owner for this service center)
2) Rajesh Sharma- [protected] (Employee in this service center)
Hence I would urge to Mahindra Main Authority for customer to intervene in to the matter & resolve the same at the earliest.
With Best Regards,
Pawan Singh Thakur
Contact No -[protected]