[Resolved]  Make My Hobby — Order canceled

Address:Hyderabad, Andhra Pradesh

Order # 7487....My son a 14 year old boy .who loves animals.and.has love birds , pigions, dogs, chicken.
and has a 10feet aquarium which was given by his uncle.
he has save all his pocket money and has asked me to make a demand draft for him
so he can buy this fishes on make my hobby , which I have done and sent it.
3 weeks past and no delivery...asking they are not replying back. after the 4th week
they send a email canceling my sons order. he is heart broken and dissappointed.
this is what this site does.....people beware of these cheats and robbers..
pls do not place order on this site...buyers beware...you will be placing and order
and then days of misery....it hurts more when you see a dissappointed boys face..my boy is a real animal lover.PLS ALL OF YOU STAY AWAY FROM THIS SITE...NOT NICE PEOPLE TO DEAL WITH.
WISHING A MIRICAL TO HAPPEN AND SOME ONE CLOSES THIS SITE.
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

I too have similer experience. The site "Make my hobby" is a big fraud and cheater.
Don't buy and send money to them they will not send you your item nor refund the money. Even they do not give reply to your mails.
My experience with makemyhobby.com is still worse. They did not send me the plants for 2 months and when I sent a message asking for refund they cancelled my account so that I could not login. A day later they sent a nasty mail saying they don't need the business of a impatient person and said they would return the money by DD. 2 weeks later when I sent a message asking them for the money, I got a mail saying their company policy is that they will return the money after 90 days. I am currently waiting for the 90 days to get over...

This is definitely a scam company. they neither publish their office address nor their phone numbers. they dont even give their email ID. the mail that they send always says not to reply to it as all replys will be automatically deleted. I have bought so much stuff online but this is the worst site of all.

Make My Hobby — Purchase & refund

ALL THE EMAILS ATTACHED HAVE BEEN MAILED TO THEIR ID AND ALSO SENT TO THEIR CONTACT US TAB:

I placed an order on 9th February i.e. Order #9937 for fishes.

My order details is as follows:
Order Information - Order #9937
Qty. Products Total
2 ea. Blue Shrimp Rs.44.10
2 ea. Chameleon Shrimp Rs.39.97
2 ea. Dwarf Green Shrimp Rs.39.97
1 ea. Flounder Fish Rs.65.46
2 ea. Green Rocket Shrimp Rs.59.26
2 ea. Lightning Shrimp Rs.71.66
1 ea. Powder Blue Cichlid Rs.175.02
2 ea. Rainbow Shrimp Rs.39.97
2 ea. Rainbow Snake Head (Channa Bleheri) Rs.175.02
1 ea. Red Lobster Rs.316.96
2 ea. Black Shrimp Rs.33.07
2 ea. Spider Shrimp Rs.71.66
________________________________________
Rs.1,132.12
:
I wrote to them again and again but to no avail. Despite repeated reminders and messages on their site they didnt respond clearly. Everytime there was a response that said next week.

Finally I asked them to cancel the order and refund the money as they were postponing it again and again.

Sent: Sunday, April 03, 2011 1:24 PM
To: 'Make My Hobby (do not reply)'
Subject: RE: Message from Make My Hobby

David,
Please cancel my order with the following details as i am tired of your lies.

Invoice Number 9937
Exact Amount Rs. 1076
Bank Transaction Date 02/09/2011
Transferer Account Name Jackson Furtado

Please refund the amount by Bank Draft by deducting Rs.55 as DD making and postage charges on an urgent basis.

Don't ask for details: well your details state it clearly, here's proof:
last Saturday your email dated said Sat 3/26/2011 10:14 PM
Hello,
We apologies for delay but you will receive the consignment coming week without doubt.

Yesterday your email dated said Sat 4/2/2011 7:27 PM
Hello,
Your consignment will be cleared for shipping coming week.

I can't wait week after week for you to get off your bed that sleep on and write two lines of pure crap.

Stop this and refund the money and I HOPE YOU UNDERSTAND ENGLISH AND FOLLOW IT.

I can't help insult you as you have proved that.

I NEED A RESPONSE TO THIS IMMEDIATELY OTHERWISE A COMPLAINT TO CONSUMER FORUM AND CYBER CELL INDIA WILL FOLLOW.

I HAVE ALL THE PROOF OF ALL YOUR DEALINGS AND WILL NOT HESITATE TO DROP AN EMAIL ON ALL YOUR FORUMS THAT YOU HAVE ADVERTISED ON.

I WAITED SO LONG THINKING THAT I WILL GIVE YOU ONE CHANCE OF WORKING YOUR END OF THE DEAL BUT THAT'S NOT WORKED.

I AWAIT YOUR RESPONSE AT THE EARLIEST, PLEASE DON'T TREAT THIS LIGHTLY.

I sent this response and what they reply is this:

From: Make My Hobby (do not reply) [mailto:[protected]@makemyhobby.co.in]
Sent: Monday, April 04, 2011 2:41 AM
To: Jackson Furtado
Subject: Message from Make My Hobby

Hello,
Invoice No. 9937

Your order cancelled as per your demand and refund will be issued as per
company terms within given time frame shortly.

No further communication will be entertained in this regard. In simple
English language, we will not reply to any more of your spams we are
receiving daily.

to add to this they also cancel my account so i cannot log in and ask for a response.

So i responded:

Thank you for cancelling my order. It seems that you have also cancelled my account as I cannot log in.
Please complete the other formalities then: 'In case of refund by Bank Draft the Make My Hobby will charge Rs.55 towards Draft making charges and postage' as per Terms o[censored]se page.
This was what was stated by you in mail dated Fri 2/11/2011 4:34 PM "if you want refund we are happy to refund by Bank Draft by deducting Rs.55 as DD making and postage charges."
Please complete formalities as per stated
Jackson Furtado

Even after this they didnt respond for ten days, so I wrote another email:

Sent: Thursday, April 14, 2011 12:16 AM
To: 'Make My Hobby (do not reply)'
Subject: RE: Message from Make My Hobby
Importance: High

You have cancelled my account even before refunding my money.

When will I get it? It’s been more than a week since the order was cancelled.

Your cancellation response came on Mon 4/4/2011 2:41 AM and today is the 13th April.

When will I get my amount i.e. 1076-55=1021 through a DD.

Awaiting your confirmation.

Do you know that it is a crime or illegal to cancel a customer's account without completing the formalities due i.e. refunds etc.

Will await your response

jackson

STILL NO RESPONSE, SO I WROTE ANOTHER MAIL LAST EVENING:


Sent: Friday, April 22, 2011 12:54 PM
To: 'Make My Hobby (do not reply)'
Subject: RE: Message from Make My Hobby

When will I get my money back....

It’s been more than three weeks now since the order has been cancelled and my account cancelled.

Refund my money at the earliest, I sent you a response on 14th which is as follows:

You have cancelled my account even before refunding my money.

When will I get it? It’s been more than a week since the order was cancelled.

Your cancellation response came on Mon 4/4/2011 2:41 AM and today is the 13th April.

When will I get my amount i.e. 1076-55=1021 through a DD.

Awaiting your confirmation.

Do you know that it is a crime or illegal to cancel a customer's account without completing the formalities due i.e. refunds etc.

Will await your response

jackson


NO RESPONSE AS YET!


I HAVE FOLLOWED UP AND ALL THEY SAY THAT I AM IRRITATING THEM.

PLEASE SUGGEST SUITABLE COURSE OF ACTION.
Make my hobby completely fraud Web site. they are using only using customer money. too much lies with customer
I generally buy a lot of stuff of the net, n i thought why not give this website a try, ., had a small chat with the live chat team they have, ., thought everything was going okay till until 2 weeks passed

by and there was no news, i had ordered plants and shrimps worth 2344/- and my order number was 9984.
Believe me, these people are the worst kind of frauds that are out there, they had none of the products until even 2 months of the order, when i lost my patience and sent them a message to refund my money i got rude emails saying that " we dont need your money, we havent become a well known company by embezzling other peoples money", when that is exactly what their aim is.. luckily i had the DD photocopied, and all my emails to and fro from them were safely kept.
The entire procedure took me nearly 7-8 months to get my refund back, moreover they deleted my account on Make my hobby and the live chat team was never ever available after i placed the order. it was as though they had black balled my name as soon as I had inquired about my order.
I also read other reviews of people who have had bad experiences with this company, and i also read a couple of lame comebacks from only one particular person, who i bet is running or working for the company, or is somehow associated, cause he had deep conviction in what he was trying to portray the company’s image to be!! considering the ratio was 100 : 1!! (bad : good reviews)
Anyways i played it safe, until I got my refund, and restricted myself from posting any reviews on the net, cause you never know whose keeping an eye on it and what the repercussions it might have, if they can delete my account and all info thereof, they can sure as hell not refund my money.
I would advise any reader of this post, not to even venture close to this website or any other website cause i did a little more digging around and found out there are couple of other websites out there that are being run by the same CONN Operation!! it might be a 100 bucks or 10, 000/- damn the Mother********. dont risk it!!! I generally think internet purchase is safe, just make sure your paying by card/ pay pal, cuz if they dont accept it, they are [censored] frauds!!! Dont believe any of the bull they give you for not accepting it!! If you have already ordered with them and are reading this review ryte now, and wondering why you didn’t research it before, dont waste your time, ask for your refund!!!
Listen to your DAD, always Photocopy Ur DD. (lol) best advice, like ever!
anyone need more info on these slimy fraudulent conniving cheats. ask me. and for the lucky few who have got their orders, why would you be checking reviews and replying to them if you didn’t need to in the 1st place!!

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Hyderabad
    Andhra Pradesh
    India
    File a Complaint