Money refund has not been done for the cancellation of ticket
I have booked a flight for my uncle on 7th May 2012 using my ICICI credit card. I have cancelled the ticket on the same date due to personal reasons on the same day (7th May 2012). I got a confirmation of the cancellation (attached is the cancellation confirmation).
After 14 days, on 22nd May, I called Makemytrip customer care and raised my concern (with ticket IN1205r0063774) that refund has not been credited to my account.They told me that it will be completed with in 72 hrs. I called customer care again on 25th May 2012 and spoke to customer care and they told me that the request has been escalated on 24th and it will be completed by 28th May afternoon. I again called customer care today (28th May 2012) and spoke to customer care regarding the same issue. They are asking me to wait for 3 more days to get a solution. I am really upset by the Makemy trip service. Please help me.