[Resolved]  Manish Tours And Travels — Cheated on Ooty package

Address:Bangalore, Karnataka

Hi,
I booked a 2night/3days Ooty - Conoor travel package from Manish travels at BTM layout, Bangalore hoping to enjoy my long weekend.
Looking at their offices and branches in bangalore i was of the impression they are reliable and well organised but i was mistaken in all angles.
It was completely waste of my 3 days and money as well despite booking almost 2-3 weeks in advance.
1. I was asked to come to their office at 7:30pm but the bus started only at 10:15pm the day i left to Ooty from Bangalore.
2. I was told that i would reach Ooty by 8am and my local site seeing on Day1 would start at 9:30am where as i reached Ooty at 10am, person who was supposed to receive me at Ooty came at 10:45am after repeated follow ups and took me to a hotel at 11am.
3. While booking the package, i was shown a deluxe room at Hotel Race view and after going to Ooty i was given a horrible accommodation and was told that there is no vacancy in Race view but would change me following day.
4. My local site seeing started at 12:15pm on day 1 and most of the local places were not covered and the answer was that we started late.
5. Repeated calls to Bangalore office about my hotel accommodation and day 1 site seeing issues had no positive response. All i was told is they discussed with their person in Ooty and would be sorted out but the person in Ooty has not answered the calls after my initial discussion with him abt the issues..
6. Day 2 & Day3 site seeing was also completely unorganised by the person in Ooty as there was no communication to us what time the tour starts and ends and what time we should get ready for the tour until we continously followed up.
7. On day2 after my repeated follow ups with the hotel i was given on Day1, they finally changed to the hotel they mentioned in the package but the bath room was pathetic as there was warm water from the tap like few drops coming and it took almost 30 mins for a 15 litre bucket to fill. So was the water from wash basin. Follow up on that has no positive impact.
8. Finally i would say Manish travels cannot organise a tour, they lack cooridnation, planning, and cheated me.
It is utter waste of time and money going with them. I felt that booking a tour with them is like we tearing our money ourselves.
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Aug 14, 2020
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As it was a peak season we have already mentioned that similar category of hotels will be provided during the season, and we have already co-ordinated with Mr Krishna for more than 3 times and requested to stay in similar category and as per the words we shifted them to Hotel Raceview the very next day.
Deluxe hotel in Ooty nobody is providing hot water for 24 hrs, but Hotel Raceview we are providing hot water for 24 hrs.
For Sight seeing 1st day as the bus was late because the bus had to stop at Fingerpost and the traffic was so horrible that it took 40 min to receive them.Making them to Check in to Hotel we told them to be ready by 12noon for sight seeing and we showed them Lake and Garden.
Next day it was a free day for them but we had sent them for sight seeing on that day also.
During Peak Season we try to provide as much as good service, but what Mr Krishna has given is false.

Manish tours and travels — worst service

Hello Friends please please never ever go with Manish Tours and travels,I had a Tirupati quick Darshan Package with Manish,before booking my ticket they told about service but after coming from tirupati i got exactly what they are give its shi*,dont go with these ash** they made my whole trip very badly,
I have booked 2 nights/3 days Mysore/ooty/coonor package from Manish Travels through Sainath.Whole tour was complete disaster for me n my family.

Negatives: Usage of old transportation, very disorganized plan, irresponsible operator, will skip many spots(though its mentioned in itenary),
will concentrate more on spots from where they will get commisions, greedy and dishonest guides/driver

Positives: None

Day 1:

Started at 6.30 am from Marathalli, Bangalore reached Mysore nearly 12.30 pm.
Finally under scorching sun we roam around srirangapatna, mysore palace, chamundi hills, church, Silk sarees and sandal wood store.
At every tourist spot they give 15-30 min but at silk store we have to wait for 1 hour(as they can get some commision).
We have to had lunch at an expensive restaurant as driver has kept bus infront of that and near by also no other restaurant was
there so we have no other option left to had lunch there only.Food was pathetic there.
Driver has taken Rs 100 per head against entry fees from us (Mysore palace-Rs 40, Brindavan Garden-Rs 15, Krishna Raja Dam-Rs 10, Guide charge-Rs 35).
After chamundi hills we were(5 members) so we decided to go back to hotel and skip Brindavan Garden and Dam.
When we asked the money back for those place's entry charge he didnot return.

We have paid money for double occupancy to Sainath but he has arranged 1 double occupancy and 1 tripple occupancy (5 people) but has not given any deduction for triple occupancy(price lesser than double).
When we reached hotel we were surprised to see the rooms as they were too small for single occupancy also, bedsheets were dirty, washrooms were not clean.
For triple occupancy they have promised to provide extra bed but there was no space there to keep extra bed also.
.We have called Sainath many times but he was very irresponsible to coordinate propery with hotel manager for providing us proper accomodation
so We have to wait till night 11.30pm to get an extra mattress and managed some how that night.

Day 2:

Started at 7.30 am for ooty.This time it was a very old mini bus and driver was driving so carelessly that we were about to meet an accident at hair pin bend.
Driver has taken Rs 100 per head against entry fee(Rs 50 for checkpost crossing(he lied to us there is no entry fee charge for that)+Rs 30 for Botanical Garden+Rs 20 for Guide Charge)
Before reaching bandipur he made us wait at a store for more than an hour for shopping(completely unnessary as we were getting late to reach ooty), many copassengers complained but he didnt listen to anyone so as a result we reached at 2 pm at ooty.
Visited only Botanical Garden and OOty Lake..no other spots but some other shops to buy chocolates, tea and oils and expensive restaurants.
Then went to hotel room it was spacious unlike accomodation provided at Mysore but again 3 ppl have to adjust in double bed.No triple bedded room was provided.


Day 3:

Started at 10 am for coonoor keeping our luggage at Ooty hotel.Visited only Tea Garden, Dolphin nose, doddbetta as driver has not taken us any where else and did not listen when we complained for the same.(skipped Sim's park, Lamb's rock, Law's fall etc).
This time driver has taken Rs 30 per head for entry fee but there was no entry fee for Dolphin's nose viewpoint
and we have paid extra at Doddabetta so all was going to his pocket only.
Reached at 5.30 pm hurridly carried our luggage and rushed to ooty bus stand to catch KSRTc bus.Reached at 3.30 am at Bangalore after a waste weekend.


I regret choosing Manish Travels and SAinath as tour coordinator.I suggest not to choose this if you want a peacefull and smooth holiday time with your family.
i booked a one day sight seeing to mysore with manish travels..now plz read on carefully~
1.the bus started 2hrs late..and the bus in which i was supposed to travel is also not available.
2.i reached mysore @1:30pm whoch means 2hrs late.
3.most of the places were not being shown to us which they mentioned in my itenary.
4.while returning also the scheduled time to arrive back at my place was delayed by almost 3 hrs.i was supposed to reach by 11:30 but i reached at 1 o clock in the midnight.
5.the horrible thing was the bus dropped me and my wife at majestiv and told us to wait for another bus which will take us to our house in btm..unfortunately aftra long waiting i have to book an auto by paying him Rs300.and the important thing here is i came all the way from majestic to btm alongwith my wife at midnight.if something wrong would have happened then who would have taken the responsibility???????coz manish travels person was not picking up the phone wen i repeatedly called him to inform abt the mishappening..

so i request everyone not to go with this manish travels..they r actually cheaters..
I have booked from vijayawada to Bangalore yesterday... bus supposed to start at 7:00 PM but it was started at 9:00PM. their reasion was
RTO problem...

while boocking they have mentation TV.. everything.. but there is no television also.. very worest travelsssss... dont book any more.. they have only office in bangalore. they does not know management... if we call to their manager we dont have office except bangalore.. if we ask driver we dont know anything call the manager...


So my suggetion is DONT BOOK MANISH ANY MORE...
i also agree with you all, manish travells is very worst service,

i have sufferd with them, there is no words to explane what i have struggled with my family, really it is very worst service,
1). i have booked a cab for mekadatu tryp (single place to stay for one day with my kids, because some one told me mekadatu is very good placve to enjoy with kids.) again i have explaned to driver also and i trusted him because i am very new to bangalore, i dont know about mekadutu place also
2). We started from marthahalli morning at 8:30 we reached there at 12 noon(but we shocked when we get down from the cab there is some water falls we are loking soo far, climate is very hot, there is no place to sit atleast, )
3). finally i ask driver where is place to relax for some time he said we need to travell another 1 hour there is the place)
4). finally i asked driver what time we reach mekadatu, he said( sir this is siva samudram, not makadatu we have to go 100 kilometers back again if you waht to see mekadatu, dont worry we wil go to good place)
5). He is taken me to another place (bara cchupki is the place, the place is very good and beatifull but this is not correct place to enjoy with kids)
6). from there we started at 5:30pm we reached marthahalli at 9;00 pm,

next day my son asking me (Dad you said some where we can do swimming, where is the place where is the mekedatu)
what i have to tell...?

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