[Resolved] Maruti Alto Lxi — very poor service from Rohan Motors Noida | |
Dear Sir, I am Manoj Kumar Yaduvanshi. I purchased ALTO LXI on 17-Nov-2007. It has been just one year. I have got my all the car services done from Rohan Motors Noida Sec -1 at time. There was no problem after First and Second service but after Third service I am having a lot of problems. First problem is that after third service, I noticed that Engine oil was being leakage from my car and I discussed with the concerned person at Rohan Motors he asked me to take the car to their service center. I went to there but in between entire Engine oil has leaked and my car stopped on the way. After a lot of discussion they sent somebody and took my car to the service station. The filled the Engine oil and said now there will not be any problem, sometimes it happens. Second Problem I noticed that my Clutch was not functioning properly. It was not as comfort as it was before the service. I went to Rohan service center 2-3 times, they kept my car at center for 3-4 hours but after that problem did not resolve. Then I complaint at Maruti (on [protected]) (the Complaint no is [protected]) after that they called me and said that they would have to open the Clutch and asked me to leave the car for the whole day. I did the same and they replaced a part that cost Rs 500/-. After that Clutch problem got resolved. Now I went to my Dholpur via Bharatpur. I drove the cat at 100 speed I heard some noise from the engine. In Bharatput I came to know that there is a problem in Engine. I was suggested not to drive the car more than 50-60 speed. This problem is due to oil leakage and careless service from Rohan motors because this problem I also discussed with them when I left my car for Clutch problem but they did not care and said it happens there is no problem. It was very fearless Journey for me when I went to Dholpur and came back to Delhi with my family. Sir now I don't have trust on Rohan Motor and don't want to leave my car with them. Please advise what I need to do and whom I can contact to. I also have registered a complaint on [protected]. Complaint no. is [protected]. Regards Manoj Yaduvanshi Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 3 Comments | |
Comments
Rohan has to work to wards solving these issues carefully. I too notice the same some times.
Reply
I also heard from one of my collegue who bought a maruti Wagon R from rohan motors that its service is very bad.
avoid that shop.
could someone suggest some good maruti service station in noida !
thanks
avoid that shop.
could someone suggest some good maruti service station in noida !
thanks
Hi!, I also have a maruti LXI (DL9C1014) and have faced clutch problems. Otherwise the car is absolutely brilliant. I got the clutch replaced from Hundred Percent Service station Dwarka. The cost for the same was Rs. 3164 /-. The mechanic on his judgement did not replace the flywheel and the gearshifting became hard after driving a few kilometers. onApprocahing the service station, the mechanic adjusted the clutch (twice actually) but the problem did not resolve itself. i had been giving my vesicle at MSSD Naraina and it was due to a family emergency that i was forced to give to this particular service station. I took the car ro MSSD Naraina on 4th January 09 and am due to get it back today. All that I can say is that MAruti cars are great in terms of economy but the service network although extensive, lacks the certain professionalism at B+ and B grade authorised service stations. I will advise you to take your vehicle to MSSD Naraina and get it checked. The team there is not only professional but also ver courteous and prompt in their dealing. Also ask for Mr. Sidhu as he is the gentleman who takes care of my car.