Maruti Ritz — Non Availability of spares

Address:Jammu, Jammu and Kashmir

Really a bad experience from Maruti. I purchased my car i.e. Maruti Ritz last year but unfortunately the car was damaged by fire. I handover the vehicle to body repair shop of maruti vehicleades at jammu on 14/12/10. the turn around time is going to complete two months but still they are saying parts not available and also not giving any no. from where they got the spares. I also talked to customer care but of no use.
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MY RITZ DIESEL BATTERY HAS BEEN FAILED WORKING WITHIN 15 MONTH EXIDE DEALER TOLD ME TO REPACE WITHIN 7-10 DAYS . I ASKED FOR SERVICE BATTERY SO THAT I CAN DO ALL NECESSARY WORK WITH MY CAR BUT MARUTI DEALER AND EXIDE DEALER TOLD ME NOT HAVING SUCH FACILITY AND NOW I AM FULLY DEPEND UPON AUTO RIKSHAW I REQUEST MARUTI CO. TO HAVE SUCH FACILITY SO THAT PERSON LIKE ME WILL NOT DEPEND UPON OTHER BY HAVING MARUTI CAR.

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    Jammu
    Jammu and Kashmir
    India
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