I own swift dzire car no. DL 3C AZ 5357. i went to maruti service masters, okhla to solve starting problem in my car. In morning 11:00 am my car didn't start, i called maruti on road service on 18004200 one technician came and said battery is discharged, started with another battery. going to workshop front tyre driver side damaged.
chaged the tyre by mechanic, found studd of rim is free.
I reached to service masters at 1:30 pm, met Mr. Vinod( manager) and at 3:30 pm he inspected the car and said repairs will be done next day.
If he would had inspected the vehicle at same time i might be able to get the defects repaired from other workshop.
I went there b'coz all services and other allied works have been done by then till date from the time of purchase of vehicle. Was this information helpful? | 
Maruti Swift Dzire. — irresponsibility
My name is Sujith Vasudev from Kerala,I have owned a Swift Dezre. KL 01 AV 2412.
Purchased on April 2009.
Now its passed 29000 km,
Only this much of time period my Battery was out of condition 2 weeks before and its changed.
Now before 3 days the clutch system is out...
This indicates that the Dezre will only have a life of maximum 2 years.
And of course your customer service is aria is too week in Kerala cause of inefficient attenders and management.Before 3 days I dropped my vehicle in to your station and they found a complaint on clutch system. They told me that it will take 7 days to solve. So I asked another vehicle for my day to day activities. They agreed that and I once went there to get the vehicle, but I did not found a single person who is responsible for that wing. And I lost my whole day for hang on that issue.
And I am still waiting , they never make a call on that.
It is all about Popular Maruti dealer, Killippalam , Karmana, Thiruvanthapuram.Kerala.
Please consider your customer about atleast 50% if there is really a CUSTOMER CARE SERVICE.
THANKING YOU.