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i completely agree as maruti is just intrested in selling cars and dreams(nightmares), your car never gets serviced properly at so called maruti authorised service station
Sir, I had purchased Maruti Alto 800 on[protected] from Sai Service, Edapilly, Kochi, Kerala. From the date of purchase the car was showing problems. The engines gets raced automatically even when static. I have raised this complaint to the service people several times. After 3 or 4 complaints, I was informed that the throttle complaint. Accordingly, the service people changed the throttle. However the complaint persisted. The vehicle was again entrusted to service on[protected] to[protected]. The vehicle was returned to me without doing any service. The problem still persists. I am really annoyed and disgusted to inform that the service is poor and not upto the mark. Kindly do something about it. Regards Santhi
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+91 11 4678 1000 [New Delhi]
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Maruti — Improper service of Maruti
Dear Sir/Madam,I gave my maruti zen for complete service at Maruti authorised service station. Dhru Motors, 207, New Industrial estate, Road No 6/F-7, Udhna Udyog Nagar, Surat, being one of your service station, on 21/11/08 and received it back on 24/12/08 after completion of service as said by the dealer.
This is to bring to your notice that even after the service the car was not made as per specified by your company. The change of spare parts speciifed in the billing has not been able to perform as new ones, even the oiling of the car was not proper, there was a problem with the sterring also and one of the major thing to notice was that while handing over the car to your service station the Mileage was 56158 and while getting back it was 57500, the difference of 1342 km was being travelled at your service station.
it seems like maruti is taking trial of the car with approx 1300kms and still not being able to give right kind of spares and services. after such extensive trial also the car was not performing well.
On questioning the same to the service station, no satisfactory answer was given to me.
I even sent the car again to Surat to make the corrections done but there seems to be no change in the car.
I came to knew about the correct picture when I showed my car to a local Maruti service station here at vadodara with sufficient proofs.
After all these experiences I feel that I have been cheated by Maruti service station dealer.
kindly tell me where to go for proper maintainence of cars and repairs becuse after the billing of approx rs 40000/- i am still visiting maruti service stations just in three months.