Maruti Suzuki India — Cheating customer

Address:South 24 Parganas, West Bengal

I have purchased ALTO LXI (top model) from Mohan Motor Udyog Pvt. Ltd. and got the delivery on Jun 14, 2012. To my surprise I do not find any door key hole on the left hand front door. This came to a shock to me as nowhere it is mentioned that the car will not have any door key hole on the left hand front door. All the earlier ALTO models used to have it, and all the brochures of ALTO shows the key hole. The brochure from the dealer (Maruti supplied) also show door key hole. This is a integral part of a car and not accessories! This is a basic necessity as parking in crowded city like Kolkata is a real headache and I cannot afford the luxury of getting into my car only from right hand side. Also I cannot leave it unlocked!!! In addition there are no child locks in place even the child lock holes are present in back doors. This is complete cheating by Maruti Suzuki, as these information are not disclosed to me during booking. I would have not purchased this car at all, if these were clearly mentioned to me during booking. I would like to have missing integral parts of my car from Maruti Suzuki fitted during my first service.
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Maruti Suzuki — Cheating by Maruti Suzuki

CONFIDENTIAL

Maruti Suzuki Authorized Dealers charge almost Rs. 2000/- per vehicle extra on account of Registration / Road Tax ( apart from the Official charges ) from the buyer of a Vehicle, who is unaware of the happening, since the thrill of possessing a New Maruti is so great that no one goes deeper in the break up and is assured that all is well as he is dealing with a MARUTI SUZUKI Authorized Dealership. Assuming every Dealer is selling approx 3, 000 vehicles per annum . Each Dealer is making an additional unaccounted Rs. 60, 00, 000/- per annum at the expense of the innocent customer. And assuming if the dealership is continuing since the past 25 years a single dealer has straightaway stashed Rs. 15 Crore without the Consumer having come to know of it or the Income Tax Department even having had an inclination of the same .

Should it not be made mandatory that the Dealers are asked to hand over the original receipt from the RTO to the buyer of the vehicle ? A Surprise check on the Dealers would go to prove beyond any doubt the said receipt are being retained by the Maruti Suzuki Dealers and not being handed over to the Consumer, just from the point of view of not being found out that an additional amount of Rs. 2000/- per purchase has been swindled.

During the past nine months I have drawn this fact to the attention of the senior most officials of Maruti Suzuki who have chosen to ignore my concern and the practice is still prevalent.

And it would not be out of place to mention here that with the increase / decrease in price of the vehicle this amount too varies...

Well this is just a concern in the interest of our Nation since an additional contribution of Rs. 5 Crore per Maruti Suzuki Authorized Dealer by way of Income Tax to the Government can do wonders to the economy.


I request you to please treat this in confidence as I apprehend danger to my life and property from the

A. Khurana
Advocate
Civil Courts
Agra India
0 [protected]

CONFIDENTIAL
hello sir,
i have purchesed a car in octomber 2008 from your deeler in rajkot. i am a goverment employer.that time u gave a panchayat schem of 3000 less.at present date your deeler not give me that schem.so plz gave that schem as fast as..
regards
manshukhbhai chovatiya

Maruti Suzuki — CHEATING CUSTOMER

SIR I HAVE BOUGHT THE OMNI VAN THIS FEBRUARY, 2009 [from the
VASANTHI AUTOMOBILES-100 FEET ROAD, 100 FEET ROAD, ,ELLAPILLAICHAVADI, Ph #:[protected],2206000, Fax :2201935 Email :[protected]@yahoo.co.in Pin Code: 605005 ]

ON[protected], MY CARS BATTERY WENT DOWN which is happened within 15 km from the maruti service stations only. Eventhough I have got one year warrranty for my OMNI CAR and I MADE AN COMPLAINT TO THE MAURUTI SERVICE CENTRE - VASANTHI AUTOMOBILES. Service peoples told me they make proper arrangements within a day. I have waited for them more than 3 days from the battery down problem. Eventhough i made them several time intimations through call to the vasanthi automobiles people but they didn't make any arrangements. Finally i met the Vasanthi automobile manger Mr. Siva prakasam. He is answering that for battery we wont provide any warranty at all. So it is not our problem and we wont look into at all and u complaint where ever u want.

So please sir take some actions against those cheating vasanthi automobile peoples.
Sir
I gave my car for the fourth service (Wagon R vxi) to popular service centre located at kollam for fourth service.It was a shocking amount of Rs. 5361 that I had to pay for the service.Does a one year old car need such an exorbitant amount for servicing.

Maruti Suzuki — CHEATING WITH CUSTOMER

M/S:- JAI SHREE RAM AUTO IS A WELLKNOWN NAME IN JAIPUR FOR MARUTI SERVICE. BUT WHEN MY CAR HAVE REACHED ON FIRST SERVICE, THEY HAVE CHANGE MY BATTERY. AFTER SOME TIME I CHECKED THE BATTERY. THE NO. OF MY PRESENT BATTERY IS MISMATCH WITH MY BOOKLET'S NO. SO THEY MISUSE THEIR GOODWILL WITH ME. WHAT CAN I DO?
maruti suzuki is a best car co. in jaipur, but their delers & service center are not giving proper responce to custmore

Maruti Suzuki — noise in door

I took my car to Harrison Motors, Panipat for 1st service and told the supervisor about the noise in the right side door. First of all the noise appeared in the car only after driving it just 1000 kms which is too much surprising and secondly no body was able to repair it in an agency of such a reputed organisation.

mallik suzuki service center

I have given my bike 2 times and both the times they spoiled my bike...kindly take some action or the company people call me on my mobile [protected]..for more details...

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