[Resolved]  Maruti Suzuki — Problem with Alto - WB06D2082

Address:

North 24 Parganas, West Bengal

Dear Sir,

I have purchased an Alto LXI from Dewars Garage - Topsia Rd , Kolkata on 19th April '2010 with the following details.

Invoice No & Date : VSL 10000014 dated 19/04/2010
Owner Name in Invoice : Chandrani Banerjee ( my wife)
Vehicle ID/ CHASSIS : MA3EAA61S01607701
ENGINE NO : F8DN 4363710
MODEL : ALTO LXI BSIV - AR4CSG


I had been facing serious problems with my car since the last 2-3 months . I had approached your dealer and they had suggested us to book the service with their workshop. I booked it for the 2nd service on 2nd october'2010 and explained that I am facing the following problems :

1. My Car gives a mileage of less than 10 kms per litre

2. The clutch is not functioning properly and it gives a throttle whenver it is being relased and there is a lot o[censored]neasinesss while changing gears - While driving & changing gears , the gear gives an awkward feeling that is reeling & vibrating

2. The worst part is the steering suspension. It is giving lot of noise & vibrations every time I drive . While driving , it gives a feeling that the steering is not properly placed and the parts down under can come out any moment.


Still the same persists .... Nothing has been done ... I am going from one service station to another and every body is asking me to contact dealer ... Please advise me what needs to be done ....

I have using Maruti products since 1996 . I had owned 2 Marutis previously & and an Alto LX before . Till date I was a highly satisfied customer ... Now I am in a mess ...

Request you for immediate resolution or else I need to take it forward

Regards

Indranil
+ 91 [protected]
+ 91 [protected]