[Resolved]  Maruti Suzuki True Value — Sale Of accidental car by Maruti True Value

Address:Rajasthan

I bought a true value car wagon r Lxi 2005 for 2.42 lacs ( no mean price by any standards) on 26/4/2010. On 12/6/2010 water seepage from windshield glass was noticed by me. I contacted the sales staff at KP auto jaipur and was flatly told to claim it under accidental insurance. Such unresponsive attitude from true value that too for a defect which should have been checked before sale!! The car history showed windshield replacement in the month of march 2010 before the sale to me. How was a accidental car sold by flouting TRUE value policies?? And to top it all the staff says that now i have to bear the cost??

I relocated to Rajkot after purchasing the car thinking of maruti true value as a reputed brand, but this does not seem to be so. Will any one at True value look into it ASAP. Every rain brings more damage to the car.

I demand refund of my amount and true value should take back this accidental car.
Ajay
mob: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Dear Mr Shekhawat, Request you to please submit your feedback to [protected]@maruti.co.in for resolution.

Regards,
Maruti Suzuki Care

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