[Resolved]  Maruti Swift Dzire ZDI — Late Delivery

Ref: CRM:0032797, Booking Ref: 1418 for Maruti swift dzire ZDI from the dealer KVR Vehicles Kasargod.

Dear Sir/Madam,

This is the Third follow up letter regarding the above issue; I was really wondering I didn’t get any reply from the Maruti Officials.

Please referrer our emails on : 26th Feb. 2009 and 21st Mar. 2009

It was really shocking to me also, because I do get good treatment in Dubai from the Suzuki Motors because we used to take Suzuki vehicles here in Dubai and Maruti vehicles in India for our business as well as personnel purpose.

Now I am in Dubai for my business and I checked my representative there regarding the issue, because I explained him that I was not getting any reply from the Maruti officials by email, so some days before our representative check with the above dealer they told they can give the same vehicles on 10th of April, but yestardy he got the information that they can deliver the vehicles after two months, we didn’t get any exact date.

Right now I am really upset about the customer care department of Maruti, because we paid the advance amount nearly six months and nobody is responsible for that, the dealer explained as he is help less, and we are approached Maruti Officials by email, (the most convenient way of communication in the world) but there is no response form the Maruti, I just remember the days it was 20 years before in our local government department will act same like this, but they are changed and adopted modern technology but the prestigious company like Maruti is acting the same way.

So please take it as serious message, to solve the problem, I was with our Suzuki officials here in Dubai just formally discussed the problem I was facing, because I am not getting any answer from Maruti side, here with I am extending my patience to get the reply with the delivery date of the vehicle.

Waiting for your reply.

Regards

Abdul Raheem.
Tel:[protected]
Oven Fresh Bakes & Snakes
Dubai, United Arab Emirates.