[Resolved]  maruti sx4 — unsatisfaction

A maruti SX4 new (URO-4) has been puchased fro your Dealer M/s Fairdeal Car Pvt Ltd. Unfortunately the officials & staff of sales of this dealer are not responding properly. Mr. Rishi Tomar was involved directly for sale and Other Officials are Mr. Manish, Mr Verma, Mr. Mahendra. The officials are not facilitaing after sales service and these people are diverting all the matters. It requested that such officers who are involved for sale and customer satisfaction may please be trained properly and they should behave properly with customers.It is also requested that a proper action against these people may kindly be taken.
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Aug 14, 2020
Complaint marked as Resolved 
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I was purchased a Maruti-SX4-Zxi Model car on Dec 2009 .I given my car details and purchase details below.

Car No: UK-08 P-0003
Engine No: M16AN2014698
Chassis number MA3EFJC [protected]
Manufacturing year : 10/2009
Model – Sx4-Zxi, VVT engine
Colour - N M Beige with Sports Kit.
Purchase Date: Dec 2009
Purchased From: Shakumbari Automobiles, Haridwar
Invoice No:

After the service, I informed to you that my car is not giving the rated mileage given by Maruti.At that time you send an engineer to check the mileage and it was noted as 9.6 Kmpl.After you said that you tried it and you are not able to get more than 10 Kmpl.Yesterday I checked my car’s mileage and it was noted as 9 Kmpl only.
At the time of purchase you said that it will give 15.5 Kmpl, later you said that it will not give more than 10 Kmpl.But still the car not giving more than 9 Kmpl.Please tell me what is your opinion?. Only for the marketing point you are giving 15.5 Kmpl, It is not actual?. Please take immediate action upon my complaint and make your customer happy.
Please reply me.

Thanks and Regards

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