[Resolved]  maruti sx4 — Poor Dealing by the car dealer

Res Sir / Madam,

I had purchased a Maruti Sx4 on 6th Aug 2008 from Vipul Motors Gurgaon. I am very Sorry to say that the managers of the workshop have no sense to talk to a customer. I had a complaint of hard gear shifting and sometimes i was unable to put the back gear. i went to the workshop and complained for this problem thrice, but had no one to rectify or even listen to it, in fact i was replied with abusive language by the manager MR.RANJAN... i then got my car checked by an outside mechanic, and to my surprize was a very simple and silly problem... my car had only 2 lit of gear oil and that too was in a pathetic condition, have kept with me for showing to the seniors of the company... a car which is one month old had such a poor thing which is ignored by the workshop managers... HOPE SOMEONE TO LOOK THIS MAIL AND REVERT BACK...
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Aug 14, 2020
Complaint marked as Resolved 
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@Monish Madan Maruti follows the ideology of serving the customers better and in a fair way . Your problem is passed on to Maruti team. Need details on your issue.. do drop a mail to [protected]@gmail.com...
I agree with you, I too had extactly same problem with my SX4. There was a problem with regard to shifting of gears. Competent motors ghazipur retained my vehicle for three days to tell me they are unable to locate the problem. They returned my vehicle which was serviced by them 10 days ago in an extremly ugly and dirty condition. I still don't know where to go to ge this fault rectified. Off late had a horrifying experience with Maruti Auth Service stations. Nobody at competent motors was even bothered client came and went back without fault being rectified in the vehicle. I used to get my vehicle serviced from Sikand Motors prior to this and had a very good experience with them, but unfortunatly they have shut there shop.

Have to now depend on either local mechanic for Repairs else change my vehicle for someother make.

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