[Resolved]  Matrix Cellular — FRAUD - My bill came with unknown international text worth Rs 36000 - Disgusted

Address:New Delhi, Delhi

Totally disgusted with Matrix Cellular They are the biggest Frauds and bang your head against wall in case you are expecting any support or response. Date: 13th Aug to 19th Aug, Thailand Matrix Phone No: [protected] Bill No. : MT366461 Bill Date : 04-Sep-13 Matrix company is a bunch of non responsive, illiterates. I am under a debt of Rs 37000 because of automatic messages which went from my international sim card. Out of Rs. 37000 my actual usage was less than even a 1000 Rs and and international texts were for around Rs. 36000. I dont even need to mention that this is an issue but from last one month i am fighting and wrote to many people in matrix with no response. TOTALLY DISGUSTED I dont know who can help me here as I am completely out pf place and Matrix has already deducted amount from my credit card. I request everyone not to use Matrix services, find any other alternative but not matrix cards. This company should die. Rahul +91-[protected]
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Aug 14, 2020
Complaint marked as Resolved 
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Would like to know the status of your complaint with Matrix Cellulor. I am also one of the aggrieved user where hefty bills have been levied for the data usage which was not asked for. Could you get any reflief from them and if so how much they have refunded?
Hi,

My Uncle also got a matrix card and had amount deducted from his credit card automatically .But he never received bills on his billing address
to check details and also is not aware of his CAF number,

1) Can you tell me how to found these, The bill amount and the CAF number .

2) Did you guys get CAF number and bills in your postal address ?

Vikram

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