Matrix Cellular International Services Pvt Ltd — Repeat charging of Same Bill

Address:Gautam Buddha Nagar, Uttar Pradesh

I took an sim card ( [protected]) from Matrix Cellular for my 3 days trip to Paris(07.06.2011-09.06.2011). After coming back I returned the sim card within 6-8 days. I received a bill of Rs 1010/- on 18.06.2011 which I paid through my icici bank credit card on 21.06.2011. However on 30.07.2011 I again received a bill from Matrix Cellular claiming of Rs. 781.04 for same 07.06.2011-09.06.2011 period. This amount ( Rs 781.04) got deducted from my credit card automatically on 01.08.2011. It is not clear what are these charges for, since I have already paid all charges in month of Jun'11. Pls look into the matter.

Kavita Jaggi
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Matrix Cellular
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    65%
    Complaints
    386
    Pending
    0
    Resolved
    243
    Matrix Cellular Phone
    +91 80 6649 1074
    +91 98 1128 8888
    +91 90 9993 4608
    Matrix Cellular Address
    7 Khullar Farms, Mandi Road, Mehrauli, New Delhi, Delhi, India - 110030
    View all Matrix Cellular contact information