[Resolved]  Maxx Mobile Earphone — Complaint against Maxx Mobile service

Address:

North Goa, Goa

Sir/Madam,

My earphone of mobile Maxx111 had mic problem which is under warranty and I took it to Maxx Unique Services(Panaji - Goa) which is an authorised Maxx centre. The earphone was submitted there on 04.11.2011 and was promised to be returned on 19.11.2011(Jobsheet no.RO/G25/1112/0004098). However on visiting on target day they told me it would require some time. This service centre has got no single contact number so that i can call and ask for the status of my job sheet. They promised me to let me know by the next week. However now almost a month passed and on calling them up every time I got the same response that it would take some more time. After a 28 days they called me for collecting the earphone but it was of some other mobile and was not working for my mobile. Till now I do not get my earphone. I contacted Maxx Service manager Head who is also niether responding to my calls nor my complain mails. After so reminders from me to the head manager there is no single response from him yet. God knows what kind of work they are doing ? Even I do not know what is the latest status of my complaint.I think I have to go to the police and report against them. I am amazed, what kind of rubbish work they are doing without having any fixed commitment , what kind of freak they are?. But I really hope some actions could be taken against this particular centre for their lack of service, false promises and utter misbehaviour and harassment of customers.

So I would like to request you please take the necessary step and help the customer from being cheated by Maxx Services , and tell me the status of my Job sheet

Please do the needful.

Regards,