Maxx Mobile — no delivery of mobile from service centre

Address:

Thane, Maharashtra

Dear Sir,
I Kishor Sarode purchased Maxx Mobile 2020 IMEI no. [protected] on[protected]. from that only 7-8 days i use my mobile than it will get problems with the display. I given for repairing 2-3 times to the Maxx Customer Service Centre (SKYLARK ASSCIATION, Kalyan) but every time after next day same problem arrived that is because either they do not repair my mobile and give me back as it is or the technician don`t able to repair. Finally I go to Skylark Association with anger hence they submit my mobile on[protected] by saying that we send back to the company, but since then there is no news of my mobile it is more that 45 days to submit the mobile. Every time the Skylark person says that it is in company and they don`t send till now. Then I contact to Mr. Dinesh (Service Manager, Maxx Mobile, Kalyan Section) on[protected], he say that the mobile is ready and i can get it tomorrow but that tomorrow never comes from 15 days. I call to Mr. Dinesh every day he say Tomorrow i give you the mobile. I am mentally very depressed due to this attitude of the Maxx Mobile Customer Service Person. My time and money is wasting to for the mobile recovery. And Now i decided to get my money back i don`t want that mobile; Please help me to get my money back.
My Money is wasting to call to the Mr. Dinesh daily and also to visit the service centre. I talk to Mr. RAJA SALON (ASM - Maxx Mobile) but he also not repling to my complaint. Please Help.
Thanks,
Kishor Sarode