Micromax — faulty mobile | |||
HI, I am salman shaikh, just a month ago i buy the micromax ninja a57 mobile it was working well for a month,afterword it start hanged and there is no voice when someone call to mee. I went to micromax care centre in vashi named as SAI TELECOM the person told me that it will take 10days for a problem to resolve so i had no choice i deposited my mobile on 16feb 2013, 10days had gone but still the person is not interested in my problem they constantly replying some or the another reasons but they are'nt bother to solve my problem and submit my mobile....i got message as well as call from the care center that the problem has resolved but how come i din't got my mobile to mee till now....MICROMAX is just fooling to their customer. Note: I have the original bill of the authorize center. Thanks & Regards SALMAN SHAIKH Was this information helpful? | |||
 6 Comments | |||
Comments
Hi Ramsingh,
Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
Please write to us at micromaxmobile.[protected]@gmail.com with following details:
1. Contact Number
2. Your Location
3. Job-Sheet Number
4. Device Model
We will have someone from the team connect with you. Please mention your name on subject and add your contact in the email.
Do include the complaint link in order to speed up the process.
Regards,
Team Micromax
to whom so ever it may concern
I bought Micromax Canvas Knight A350 Black on 1/11/2014 at
Balaji Mobiles, Valasaravakkam, Chennai. Bill No.6394. model code:SERMOB0431.
not even a month from purchase the mobile stopped woking. I gave it for repair
at micromax point at kodambakkam. Job sheet date 27/11/2014, & complaint
no. S[protected]. Ist day Pushparaj the one at the front desk told me
that battery was to be replaced & asked me to come after 2 day. He after 3
days called me & said its motherboard problem which needs replacement &
will be done in a week. For past 2 weeks he says that motherboard is yet to
come! I was completely dependanat on the smart phone based on which I was doing
accessing my company emails & vital documents, but now i feel handicapped
with negligent response from micromax that least cares for its consumers. I can
also be reached at [protected](spouse's cell). pls do the needful so, i can get
my mobile fixed or replaced with new one since It's hardly a month where
micromax took a toll at my office routine!!
Thanks with an expectation
Gunasekaran
I bought Micromax Canvas Knight A350 Black on 1/11/2014 at
Balaji Mobiles, Valasaravakkam, Chennai. Bill No.6394. model code:SERMOB0431.
not even a month from purchase the mobile stopped woking. I gave it for repair
at micromax point at kodambakkam. Job sheet date 27/11/2014, & complaint
no. S[protected]. Ist day Pushparaj the one at the front desk told me
that battery was to be replaced & asked me to come after 2 day. He after 3
days called me & said its motherboard problem which needs replacement &
will be done in a week. For past 2 weeks he says that motherboard is yet to
come! I was completely dependanat on the smart phone based on which I was doing
accessing my company emails & vital documents, but now i feel handicapped
with negligent response from micromax that least cares for its consumers. I can
also be reached at [protected](spouse's cell). pls do the needful so, i can get
my mobile fixed or replaced with new one since It's hardly a month where
micromax took a toll at my office routine!!
Thanks with an expectation
Gunasekaran
pathetic service
Hi,
I have been using my Micromax Knight A290 mobile for under 3 months. There was a problem with the charging port less than a month and I went to the service center in Richmond town, Bangalore.
They said it would take a week, but apparently 'fixed' it after a month. About 3 weeks after giving it back, my phone still isn't charging properly. The port is faulty and doesn't charge at times. I am very upset with the service and specially the fact that the phone I got is a faulty one. This phone is pretty new and these problems aren't meant to occur at this point. I want to lodge a service complaint and would like to be assisted at the earliest.
I have been using my Micromax Knight A290 mobile for under 3 months. There was a problem with the charging port less than a month and I went to the service center in Richmond town, Bangalore.
They said it would take a week, but apparently 'fixed' it after a month. About 3 weeks after giving it back, my phone still isn't charging properly. The port is faulty and doesn't charge at times. I am very upset with the service and specially the fact that the phone I got is a faulty one. This phone is pretty new and these problems aren't meant to occur at this point. I want to lodge a service complaint and would like to be assisted at the earliest.
I bought new Macromax A-290 model on 26/09/2014.
from New mobile city, kondhwa. Invoice no- 675.
(m)[protected][protected]
I had problem in mobile so submitted it to macromax service centre M/s S4 Telecom patil plaza, pune
(m)[protected]
also talked with Mr Bharat Sarmaji (m)[protected] delhi head office but in vain.
I had submitted this phone 3 times for this problem to service centre at pune and they are asking me to wait more 30 days from today.
1st complaint reference no MMX [protected] W[protected] on 4/12/2014 they give me back my phone on 22/12/2014
2nd complaint no MMX [protected] W[protected]-15262627 on 26/02/2015 they give me back my phone on 28/02/2015
3rd complaint no MMX [protected] W[protected] on 25/03/2015 and phone is still with them currently.
from New mobile city, kondhwa. Invoice no- 675.
(m)[protected][protected]
I had problem in mobile so submitted it to macromax service centre M/s S4 Telecom patil plaza, pune
(m)[protected]
also talked with Mr Bharat Sarmaji (m)[protected] delhi head office but in vain.
I had submitted this phone 3 times for this problem to service centre at pune and they are asking me to wait more 30 days from today.
1st complaint reference no MMX [protected] W[protected] on 4/12/2014 they give me back my phone on 22/12/2014
2nd complaint no MMX [protected] W[protected]-15262627 on 26/02/2015 they give me back my phone on 28/02/2015
3rd complaint no MMX [protected] W[protected] on 25/03/2015 and phone is still with them currently.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
35%
Complaints
10142
Pending
0
Resolved
3252
+91 12 4481 1000 [Head Office]
Micromax House, 90B, Sector-18, Gurgaon, Haryana, India - 122015
my contact number is [protected]
my mail id is- [protected]@rediffmail.com