[Resolved]  Mindtree — APSRTC - Ticket cancellation

I've reserved two tickets from Cuddapah to Bangalore for 14th June at 11:30pm. But I reached the bus stand a bit late. As the bus left, I thought of cancelling the tickets. But by the time the reservation counter was closed (reservation counters will open till 11:00Pm). I went to the reservation counter the other day and asked for refund. They told that I would have cancelled the tickets on the travelling day only. When I explained the actual scenario to them, they asked me to contact the Asst. Manager. He told that they don't have such facility to refund.

Can you please guide me how to proceed.
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Aug 14, 2020
Complaint marked as Resolved 
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I canceled the ticket before 1 day of journey. Still I have not received my money yet.


This is very bad.
Dear Sir/Madam,



Recently APSRTC Launched the website for online ticket booking. The service is
usefull to book online ticket but the problem is I booked ticket and cancelled my
ticket from the apsrtc website.



It’s nearly one month I have cancelled my ticket still my money is not refunded in
to my account.



There is no contact for apsrtc to raise this issue. However, they provided the email
id for any refund issues in their website.



I mailed them two to three times but they are not responded to my mail and not taken
any action regarding this. I think this problem is there with every registered user.



Please take necessary action on this issue. Hope my money will be refunded with this
mail.



The below screen shots contains the date of ticket booking and cancellation date
with the refund details.



Thanks & Regards,

Venkata Subbarao T

Software Engineer

New Bowenpally,
Secunderabad,
Andhra Pradesh,
500011
Cel☎# +91 [protected]

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