[Resolved]  Spice Mobile Phones — regarding charging connector and display problem

Dear Team,

It is informing you that I have already submitted my mobile for the charging connector problem at your SPICE SERVICE MOBILE CENTRE, PRESS CHAWK, MADHUPATANA, NH-5, CUTTACK, ORISSA but they are unable to rectify this problem & taken 140/- rupees in my WARRANTY PERIOD. And this is kind information you that they create another problem (i.e. display problem in my mobile). The service engineer know nothing except how to open a mobile only, for this reason many SPICE MOBILE user faced a lot of problem for servicing their mobile.

This is requesting you that please do needful action against the service centre & take action to solve my charging & display problem in my mobile.
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Aug 14, 2020
Complaint marked as Resolved 
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I had purchased Spice D-90 Set from Hot Spot Mobile shop Naraina Delhi in Aug 09. In Jan 10 I found the phone is not charging the battery. Then I approached Spice Service Centre Gorakhpur (UP). After detaining 25 days he returned the phone saying all OK. After bringing back to home when checked, the problem is still existing remains. The hand set again handed over to Service Centre Gorakhpur on his assurance that the defect will surely be rectified this time. God save from Spice mobile set. I recommended that the Government should take strict action against this company and particularly on Service Centrer.

Spice D-90 Mobile — Repairing of faulty mobile

Spice D-90 mobile set purchased from Hot Spot Mobile Store Naraina New Delhi in July 2009. On 04 Feb 2010, when it was connected for charging, found no response and phone automatically switched off. I sent that mobile set and deposited to Spice Service Centre Gorakhpur on 08 Feb 2010 for checking and rectification of faults. After that, my representative visited that Spice Service Center Gorakhpur several times and also contacted to the owner of Spice Service Centre on phone but my above mobile handset has neither been repaired nor replaced till now (on 09 April 2010). As Two months have already elapsed but phone is not returned to the customer duly repaird or replaced, it is very shameful activity on the part of Spice Service Center Gorakhpur and Spice Mobile Comany. Please look into the matter and replace my above faulty mobile set.

Spice — Faulty Set

Hi, I am Gunjan Gupta from Nagpur. I had buyed a spice M-4580 killer handset on 7-dec-2009. Its a dual sim phone with first sim known as master and second as slave.

After a month, I figured out that I am unable to make outgoing calls from the slave sim. but I ignored it as I have some issues with the sim too and I thought that my service provider has barred my outgoing calls. After some more days, I figured out that my slave sim is not working. At first I thought that my network provider has cut all my services, but soon I figured out that the phone is not detecting the sim. So, I took it to the service center and gave it for repair.

After a week, I got the set back. The sim is being detected now but I can't make any outgoing calls. So I took it back to the service center. They said that they have to send the mobile back to the company and I can have the set repaired in 30 days.

After 30 days they gave me a replacement set. I check for the problem to be solved, as they didn't told me that the set is a replacement set and it is not mine, and I take it back home. At home I figured out that the charging socket was broken, the vibrator is not working and it stops detecting master sim every now and then. So, I took it back the other day and told them that the set, they gave me, is not mine and I have checked that by using the IMEI no. They said that the set is a replacement set. I told them about the problems and they repaired the charging problem and told me that they need to send it back to the company for the full repair. I had my exams going on, so I told them that I cant leave the set there right now.

I come back home and put the set on charging which stops working again in half an hour. After my exams, I took the set back to the service centre and they sent the set to the company again. After about 20 days, they gave me a replacement set again. I checked for all problems again and took it back home. Now I find out that the mic of this set is not working. I took it back to the service centre and they said that they will need 3 to 4 days to fix it. This time I refused to give it to them as I know, if I gave it to them then they will mwke it more faulty then ever. So I took the set back to home and I am using it with the headset.

Mobile Set Spice-D90 — Repairing

Dear Sir
I have bought a mobile Model no- Spice D-90 from Hot Spot, Ghaziabad on dated 25/07/10 but durring one year waranty period it have got out of order three time. Third time I have left this mobile to service center on 22/07/10 but now the warrenty period of this mobile is over and till i have not got the mobile repaired now due to over of warrenty period I need the another mobile set. I am fedup with this mobile just only one year.

Please Help me out from this problem

Regards
Mahesh Kumar
+91 [protected]
+91 [protected]
I am agree with mr. mahesh complain beacuse i am facing same problem by spice service center .my mobile set is also diposited since ane & half month but the service personal, all U.P. service incharg, Service center owner are not giving my set back.

TARUN RAJPUT
[protected]
I agree wih above & say NEVER TO SPICE MOBILES ...
HURRRRRRRRAY SPICE ...
BAND LARO ISKO

Spice/Mobile — display distorted

a spice mobile model M940N was purcesed on16/04/2011 from Phone Mart,Near Vodaphone Mart,Meham Gate,BHIWANI.
IME [protected]
when service centre at Bhiwani was approached, he misbehaved and did not attended the complained.

the service centre person is spoiling the name of the spice company, he is telling i won't repair whatever you want to do you can do
you requested to take action against him.

hariom sharma
[protected]

mobile hanging up

I have bought a spice hand set (spice mi 506) but it, s not functioning properly.it, s hanging up every minute even the camera and multimedia is not functioning properly.I have not installed any big app or any other memory consuming program.

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