[Resolved] More Megastore — BILLING PROBLEM IN MORE MEGASTORE | |
I went to the MORE MEGASTORE in Mahadevapura Outer ring road, Bangalore 560048 today. I was surprised at the audacity of the staff to tell me that they will not be able to sell me a pack of cheese cubes as it is not listed in their billing software. The staff also did not make any attempt to get the billing done and stated that i should come next week to buy the item. They were not willing to call the Manager to add the product in the list also. After a lot of persistence the staff asked me to go to the customer help desk. When I approached the Customer service desk, I was made to wait for 15 minutes and then I walked off as I was getting delayed for picking up someone. I also was not able to buy the product, just because their software did not have the item listed. Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
5 Comments | |
Comments
Its a new store and barely a month old. Such misfires are common even for existing big stores. They will surely improve over time. Overall had 2 satisfying weekend shopping experiences.
Reply
Offers were good.
But the way billing is done is horrible.Stores like big bazaar have billing on every floor.
But here in MORE its only in ground floor, so if you pick up something from furniture also you have pass through those big lines.
But the way billing is done is horrible.Stores like big bazaar have billing on every floor.
But here in MORE its only in ground floor, so if you pick up something from furniture also you have pass through those big lines.
I am reguler customer of your outlet, i have purchase one equity steam iron with you under item no 8106888, bill no[protected] dated 16feb2010, the press is not working, i made claim under warranty [showing card and bill].the item is steal under warranty and will remain upto 7month, your shop floor electronic head behaves awkward, commenting that we dont have service franchicee of equity press[iron], we can not give you service, then WHY DID YOU GIVE WARRANTY? This is under negligency in ofter sales service, your bill print is a volatile copy, thats why we copied it xerox to avoid disapearancy.kindly consider & repair it, i am worried since i have bought a lot of warranted item with you, what will happened? if your ofter sales attitude will be like this.it is clear we will never buy any thing with you in future and suggest to otherone also.if you will not respons within 12 days, then the issue will be rightunder consumer forum.SHAKEEL AHMED KHAN, MO [protected].[protected]@gmail.com
Last week i went to "Mega More" for shopping which is located in Mahadevapura outer ring road bangalore. I observed that there is no sign boards and exit path visibility in the first and second floors to escape if any accidents happens.
Toys and other things are dumped infront of the escalator, lift and stairs. If any accidents happens the people can't find a way to escape. Please take the immediate action. The exit path should be clear. Keep sign boards with big letters and visible.
Friends,
Wherever going for shopping please give FIRST PRIORITY for SAFETY next is your shopping.
Have a good shopping.
Toys and other things are dumped infront of the escalator, lift and stairs. If any accidents happens the people can't find a way to escape. Please take the immediate action. The exit path should be clear. Keep sign boards with big letters and visible.
Friends,
Wherever going for shopping please give FIRST PRIORITY for SAFETY next is your shopping.
Have a good shopping.
More Megastore — no service
on 17th of may i bought an a/c from more megastore rohini. i was given assurance that the same will be installed on 18th of may. but after making 100s of call and visiting the store for about 10 more times, the same has not been done. imagine the service delivery for a customer whose purchase value is 36000. i just pity how they are treating ordinary customer5%
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Resolved
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Skyline Icon Building I 5th & 6th Floors , Near Mittal Commercial Estate , 86 / 92, Andheri Kurla Road , Andheri East, Mumbai, Maharashtra, India - 400059
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