Sony — Most of the parts of the laptop malfunctioning just as the warranty expires | |
hi, this is prateek kapoor from new delhi i bought a Sony Vaio Laptop, Model No. - VGN-C25G/B on 3rd july 2007. As soon as the warranty expired on 3rd july 2008, most of the parts of the laptop have stopped functioning or are malfunctioned, including the battery, the memory card reader, parts of the motherboard, the LCD screen, .etc. among others. i bought the laptop for Rs. 62, 500 & now just after few months of the warranty expire the service people are giving me an estimate of around Rs. 47, 000 that too after discounts. Is this fair that an internationally accclaimed brand like Sony has its customers fooled around just because they trust on the brand name. Not one but almost all the parts of the laptop, as mentioned above, starts malfunctioning just after the warranty expiring is not expected by the consumers. this is a break of trust on the company's part & it should compensate me on that. I want my laptop to be in a perfectly working condition. please help me out. Was this information helpful? | |
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Sony Vaio Laptop Model VGN-CS17G Serial No. 7003005
Purchased in Jan'2009, has always been at Sony Service Cantre, Extremely Poor Customer Care one Mr. Kuldeep Area Service Incharge at Delhi does not accept the problems when even images have been submitted.
We want the Product to be replaced / or returned the Laptop is with Sony India.
We have not used the product and it has been consistently remained at Sony, last time it went on 8th Feb'2010 wide Job no. JPE4196
They extended waranty by 3 Months but my investment in this laptop of 55, 000/- Plus Harrassment Plus Business Loss is worth many Lakhs.
We will be forced to take Legal Recourse should we not get a redressal we want this defective product to be replaced the Laptop is with Sony since 13th March'2010 in addition to numerous rounds at Sony, please raise this complaint to MD Sony India since no one is addressing and resolving the issue.
Purchased in Jan'2009, has always been at Sony Service Cantre, Extremely Poor Customer Care one Mr. Kuldeep Area Service Incharge at Delhi does not accept the problems when even images have been submitted.
We want the Product to be replaced / or returned the Laptop is with Sony India.
We have not used the product and it has been consistently remained at Sony, last time it went on 8th Feb'2010 wide Job no. JPE4196
They extended waranty by 3 Months but my investment in this laptop of 55, 000/- Plus Harrassment Plus Business Loss is worth many Lakhs.
We will be forced to take Legal Recourse should we not get a redressal we want this defective product to be replaced the Laptop is with Sony since 13th March'2010 in addition to numerous rounds at Sony, please raise this complaint to MD Sony India since no one is addressing and resolving the issue.
sony laptop VGN-CS17G — DEFECTIVE PRODUCT BAD SERVICE
SIRI AM A BAD LUCK PERSON I HAVE PURCHASED SONY LAPTOP FROM SRINAGAR ON 2/12/08 SERIAL NO 7002072. FROM STARTING IT SHOWS HUNG PROBLEM . ON 7/11/09 I DROPPED MY SET IN AUTHORISED SERVICE CENTER HUBSUN SERVICE CENTER . AFTER SPENDING ONE MONTH IN SERVICE CENTER THEY HANDED IT TO ME BACK THE SET IS OK WHEN I REACHED HOME SET SHOWS SAME PROBLEM AFTER THAT SONY SERVICE HEAD SAID THROUGH EMAIL TO DEPSOIT IT BACK AFTER 17 EMAILS 3000 PHONES I RECIVED MY SET BACK AFTER SPENDING 3MONTHS IN DIFFERENT SERVICE CENTERS WHEN I REACHED HOME SET SHOWS SAME PROBLEM . AFTER THAT SONY SERVICE HEAD WROTE EMAIL TO DEPOSIT IT IN JAMMU . NOW SET IS IN SERVICE CENTER PLZ HELP ME
Hey i have purchase sony vaio laptop model no. is VGNCR35G/N...there is a prroblem in my speakers these dnt give a good sound so plz tell me wat is the way to solve this problem, my warranty period is also over.in the service center in delhi they tell me the cost of 2000 rs. for this it is not fare
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i don't have my vaio laptop drivers.i was troubling for a long period.my lap top model is VGN-NS140E, please give atieast information how should i get the drivers.