[Resolved] Motorola — Motorola cellphone - Very Very poor service | |
Motorola cellphone service in India is very very poor. The srvice people are kind of shameless people. i bought MotorKRZR-K1 on 7 Nov, 07 and just after one month bluetooth stopped working. i deposited my handset at Ranchi motorola service centre(UCOM TECHNOLOGIES, Ranchi- Work order no. 15064) on 28 June 08. I was promised that the problem would be fixed in 1 week. However after 30 days with lot of following up a stand-by set was given. This standby set itself is faulty and its speaker volume is very low and cannot be used for regular usage. From now on whenever i call them to ask about the status, they simply say that ask after two days or three days. They even say that the spare parts of this model is not available hence cannot be repaired. If that is the case, they should replace the phone. It is almost going to be 2 months and there is no hope. Now i am planning to file a case against them in consumer court . Ph: +91 [protected] Tel:[protected] Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
Motorola cellphone service in India is very very poor. The srvice people are kind of shameless people. i bought a w181 model on 7 Nov, 08
from
essar retailer
saheed nagar
in front of rd womens college
bhubaneswar
and just after 2 days the mobile stopped working(no signal). i deposited my handset at regington motorola service centre(, master canteen, Bhubaneswar) on 25 december 08. I was promised that the problem would be fixed in 15 days..
and did not provide any stand by.
they return me with the same condition again and again after that.
i want to register a consumer case.
and also i want to know that i should case against the retailer or motorola.
shubhakanta panda-[protected]
2nd hostel
room -152
Utkal university
bhubaneswar
.
from
essar retailer
saheed nagar
in front of rd womens college
bhubaneswar
and just after 2 days the mobile stopped working(no signal). i deposited my handset at regington motorola service centre(, master canteen, Bhubaneswar) on 25 december 08. I was promised that the problem would be fixed in 15 days..
and did not provide any stand by.
they return me with the same condition again and again after that.
i want to register a consumer case.
and also i want to know that i should case against the retailer or motorola.
shubhakanta panda-[protected]
2nd hostel
room -152
Utkal university
bhubaneswar
.
motorola cellphone ZN200 — complaint against bad service
mane apna phone Motorola ZN200 (IMEI no[protected].11.08 me purchase kiya tha .first 2 month i am full satisfy but now last 1 months i have faced problem.So mene guwahati ke Motorola Service center (REDINGTON INDIA LIMITED) pe 2.2.09 ko jake mobile dekhaia aur moble ko service ke lie dia.After 10 days mene unke sath contect kia to unohone muje 13.02.08 ko bulaia aur kaha ki apka mobile ready hai. Jab me gaya unlogo ne bola ki mobile thik nehi hoa he ape 10days bad aia.For this I have faced many problem. So till date what can i do ? In december 2008, i had bought a Motorola ZN200 cell phone from a Hotspot store in Vaishali, it was running good. but day before yesterday i lost my cell when i was travelling in the bus in Delhi. my handset's IMEI no. is[protected].
kindly help me to find out my cell phone or please get me suggestions to follow to search it out.
kindly help me to find out my cell phone or please get me suggestions to follow to search it out.
hey
motorola / E-8 — hanging problem & ringer problem
Not Repairing for last 3 monthsSome prob occured in the phone suddenly after purchasing of 10 days. The phone got swtiched off and on putting it on the phone just vibrates.It was given for repair to the authorised service centre in kanpur at motijheel.. After keeping it for 3 month they not returned it back ans says when it ll be repaired it will hand over to you but i now become insane and now m desided to go on consumer forum ,if i dont get back witin 10 days.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1939
Pending
0
Resolved
1021
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
i purchase moto ZN200 on 30.oct.08, but after fifteen days the set was not working in process i have to complain on that store"hotspots retail.ltd" with in three days, set was hang go back to store but the executive told me your set send to service cenre.
after five went to that store then the exicutive told plz submite your set for ten days after ten you get the new set from the "hotspot" store till now i got no response from the "hotspot"
Bill detail=
1. serial no.kn/kp/
2 date 30.10.2008
MOTOROLA ZN200
3. IMEI NO.[protected]
MODEL NO. HG10680, 1405A
MOTOROLA DEAD ON ARRIVAL CERTIFICATE DETAIL
BOOK NO. 209
SR. NO. 10435
SERVICE CENTER/DEALER/DISTRIBUTER DETAIL
Redinton (india) ltd. kanpur
plz. do the need full,
thanks & regards
sunil kumar
[protected]