Motorola — Malfunctioning phone

Address:

Chennai, Tamil Nadu

I purchased MB300 Motorola backflip from Planet M express Avenue ,Chennai on december 5th 2010.The set malfunctined on the first day .The store rpelaced and gave me another set after 5 hours of convincing them that it did not work.The second set also malfunctioned within 2 days.It reached a stage where I could not use the phone for basic purpose of calling people.I retrurned the set to 3 COM Technology the authorized service center for Motorola who gave me a slip citing the issues with the mobile.I called Mr Vimal(Android sales division in chennai ,Reddington Sevcies) on 14th Janaury for replacement of the set or refund of cash to which he responded saying that only repair ispossible.This man was supposed to contact me back on 17Th January 2010 which is far away from happening as he is not even bothering to attend the calls.So is his supervisor Mr Jagadeesh (Area Manager).

The end rsult is total loss of 17000Rs and the emotional torture .I would strongly discourage mobile users to stay far away from Motorola brand and Planet M who are selling defective mobiles..