Hello Sir,
Due to my touch pad problem, i had given my phone to motrolo authorized service centre on (31/3/09), after few days, i went to service centre, they given the qutation of around 4800 rs for replacing the touchpad. when i came to home & switch on my phone. i am unable to see nothing in the screen after sevral restarting i went to scree & found that nothing in my phone except few messages. when i go through the messages, none of the message belongs to me . so i called customer care & breif the issues. after that i found my motherboard has been changed by service centre. the motrolo customer care executive asked me to go to service centre to check the issue, they simply said we are not take the responsibility. after that i called customer care they told by mistakenly service centre people replaced your mother board, so i asked them to send a mail for my confirmation, finally the escalation manger called & said we cant take the responsibilty, whatever you want you can do that. in my old motherboard i am having my business contacts as well as personal phots. if its published in internet my life bcomes a question mark.
I am sending this mail from chennai
My workorder number is EG/MO/08/10731
Can you please help me on this..
i am enclosed some photocopy of IMEI which is disalying in the mobile panel as well as display panel ..both are different Was this information helpful? |
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