[Resolved] Motorola — service delay | |||
some of contact numbers and mail ids so that you can easily contact top level managements to get service quickly Motorola india service manager : Mail1 : [protected]@motorola.com Mail2 : sireesh.[protected]@motorola.com Mobile 1:Mr.sireesh +91 [protected] Redington : Mail1 : jagadesh.[protected]@redington.co.in Mail2 : kishore.[protected]@redington.co.in Mail3 : Panchanathan.[protected]@redington.co.in Mobile :Mr Jagadesh.N +91 [protected] if you have any trouble in motorola mobile service call all this nos and give complaint and also send mails . Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
dear sir
i purchase a motorola mobile(moto e)from flipkart on the date of 8 august 2014.after use of 6 or 7 month mobile is not working properly than i submitted on the b2x service center(motorola service center)-jaipur and i got solution from there.and after 10 days again mobile is not working and again i submitted to b2x jaipur and i got solution.
on the 24 june 2015 there are 3 or 4 problem generated once time than on the request of motorola customer care i submitted my device on same service center jaipur(job no.-AMSJAI002129) and they promised to repair on the date of 8 july 2015 but they did not do as promise. and they are replying, parts are not available on the service center and parts deliver by other country.
and they are taking more day and not giving any positive response not giving any proper day to repair.only they refuse day to day and everyday.
i request him to replace my device if parts are not available they also refuse to do so.only they are taking time and doing nothing.
i have lost many things without mobile. i have request only that please replace my device.
my job no on the b2x service center jaipur-AMSJAI002129
COMPLAINT NUMBER ON MOTOROLA CARE[protected]
MY DETAILS:
CHANDAN KUMAR [protected]
[protected]@gmail.com
i purchase a motorola mobile(moto e)from flipkart on the date of 8 august 2014.after use of 6 or 7 month mobile is not working properly than i submitted on the b2x service center(motorola service center)-jaipur and i got solution from there.and after 10 days again mobile is not working and again i submitted to b2x jaipur and i got solution.
on the 24 june 2015 there are 3 or 4 problem generated once time than on the request of motorola customer care i submitted my device on same service center jaipur(job no.-AMSJAI002129) and they promised to repair on the date of 8 july 2015 but they did not do as promise. and they are replying, parts are not available on the service center and parts deliver by other country.
and they are taking more day and not giving any positive response not giving any proper day to repair.only they refuse day to day and everyday.
i request him to replace my device if parts are not available they also refuse to do so.only they are taking time and doing nothing.
i have lost many things without mobile. i have request only that please replace my device.
my job no on the b2x service center jaipur-AMSJAI002129
COMPLAINT NUMBER ON MOTOROLA CARE[protected]
MY DETAILS:
CHANDAN KUMAR [protected]
[protected]@gmail.com
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
53%
Complaints
1939
Pending
0
Resolved
1021
+91 12 4413 1500 (India)
+1 800 668 6765 (USA)
12th Floor, Tower D. Dlf Cyber Greens. DLF Cyber City, Gurgaon, Haryana, India - 122002
But they are not providing any update about status of the handset. The Motorola service center only explain that they are waiting for parts. But not having any information that, how much time it will take, and ordered again for the same parts(motherboard and back panel).
The previous job sheet number:- VZI/MG/15/00318
The previous Motorola complain number:[protected]
The current job sheet number:- VZI/MG/15/00890
The current Motorola complain number:[protected]