[Resolved] Motorola Moto Q Gsm — new ph Restarts/Hangs

[Resolved] Motorola Moto Q Gsm — new ph Restarts/Hangs

J Jyothi from Shimla, Himachal Pradesh

Hi, I bought a Moto Q gsm 3 weeks back, The first day things were fine, the second day applications starting to hang, and the third day the ph started restarting every hour.! i took it to the Service center and got a new handset. tehy took 2 weeks to give me a replacement. I got this new handset 5 days back, and it has started to restart too! I feel something is wrong with the model itself. Have seen enough reviews about similar complaints. The Dealer and the Service center ppl confirmed the same. Is there a way out to get a refund, instead of replacing this useless ph every week till its guarntee expires? Was this information helpful? No (0) Yes (0)
Aug 13, 2020 Complaint marked as Resolved
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Comments

ritesh surendra saraogi

from Dhule, Maharashtra

Motorola — Hangs

Dear sir,

Since the day i have purchased my mobile there has been problems in functioning of my mobile.
I have already been to service centre twice in Ahmedabad (Redington service centre) and got my complaint registered twice.i.e complaint no 4740 and 8732
Though mobile is still in warranty period its not functioning properly.
Complaint still persists

Stirling Shippey

I had the same problem. I bought my MotoQ 9h global mar 14. Had it replaced 2 wks later, and then again one week later. The day before AT&T would require mail-in corporate exchange, it failed again.

I did the smart thing. I got a 'Blackberry Bold.