[Resolved] Movie Time — 3-D Glasses, More price taken | |||
Dear Sir, This is Amish Goel and i went to watch movie (Ra. One) on 27/10/2011 at 10.P.M. Show in Audi-2 of Movie Time (Super Mall) situated in Sector 12 Karnal for this i purchased 2 tickets on 26/10/2011and on that day it is told to me that by an employee at ticket counter that 3-D Glasses are not available so take the glasses tomorrow in the morning before show and in the morning of 27/10/2011 when i went to ticket counter at that time the employee who was working there gave me the glasses of Rs. 30 each and not even gave bill of that and on Notice there was cost written of those glasses was 25Rs. and thereafter when movie started i realized the left glass of the 3-D glass is not 3-D and this problem was also with the other customers who bought the ticket there then i informed the Manager of there but he did nothing instead of replacing the Glasses he asked me to remove the Glasses and told to me to watch the movie without glasses and said to me Do Whatever You Want To Do and when i told him that i will file a consumer complaint against this he said Go Ahead. It is therefore requested to you to take some against this and stopped the officials/employees of Movie Time (Super Mall, Karnal) doing all these unfair trade practice and cheating to custmores. Thanks & Regards Amish Goel E-mail id : [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 1 Comment | |||
Movietime Cinema - Rajouri Garden(in West Gate Mall )
I Went to Movietime Cinema( waste of time & money, poor service ) for a 3D movie ... Guys don't make this mistake again ...
Went for - Harry Potter 3D
Show timings - 7th August, 2011 -> 5:50 pm show
They don't believe in providing Service to the customers ... they kept 50 rs [COLOR=#009900 !important]deposit for every 3D glasses ... BUT
1.The movie started But we didn't get any 3D glasses.
2.The Movietime employee came to [COLOR=#009900 !important]provide[/COLOR] these glasses after 15 minutes fromthe time movie started.
3. Not only this ... they came with some limited no. of glasses compared to the total no. of people came to [COLOR=#009900 !important]watch the movie[/COLOR] .
4. Half of the 3D glasses were broken (no side handles )...
5. Somehow.. i got the 3D glasses after 30 minutes from the time movie started .
6. BUT when i tried them .. they were not upto the mark ... 3D glasses were blur... Huge Scratches on the Glasses... i wan really disappointed by this time from the service i am getting...
7. I went and shouted at the staff and asked them to call their manager ... The reply i got was ..." Sir, there is no point of talking...nothing will happen" ...
8. You can expect what kind of customer service they are providing ...
9. Later, one of the employee told me to watch [COLOR=#009900 !important]the movies[/COLOR] and he will send the manager to my seat ... He provided me the Disposable 3D glasses...
10. Till interval, no one came... I asked for the manager again. But the reply i got was the same " he will come to your seat in some time " [/COLOR]11. Movie finished ... no one came ... I went to the ticket counter on the ground floor ... there i got the reply that the manager sits on 4th floor and u go to 4th floor ..I asked them to make a call to the manager and i want to take to the manager [COLOR=#009900 !important]on the Phone .. They clearly said no .. and told me nothing can be done here... [/COLOR]
There were more the 50 people who said the quality of the Glasses were poor ...
All People in the hall get the Glasses after 15 - 30 minutes from the time movie started ...
Manager was not available to solve the issue ...
I will Strongly recommend you people to avoid going to Movietime Cinema ...
I will never go to any Movietime Cinema ever...
Waste of Money .. Big Disappointment ... Poor service ...
Pritish