[Resolved]  Mseb (Mahadiscom) — Online Payment not reflecting in next Bill

Address:

Pune, Maharashtra

My electricity Bill for October 11 (Rs 280) was paid online on 28th Oct 11. However in the Nov -11 Bill the previous payment Details are not reflected and the Oct Bill amount has been added as Arrears . Thus the NOV 11 bill total i 336 +284(Arrears) = 620
Although on the Mahadiscom Website, the Payment Receipt for Oct Bill Payment is generated and payment date is reflected at 28th Oct 11. Still in the Nov Bill the last payment details are missing .

I have written to the helpdesk (Online Payment Complaints) and SDO both at the below addresses.
[protected]@ho.mahadiscom.in and [protected]@mahadiscom.in

However there hasnt been any response from any of them for 2 weeks now. I also called up the SDO office for my Billing unit. They did not have any information on the Nov bill Stating : " The Nov Bill CD has not arrived". My Consumer Details are as follows :

Consumer No :[protected]
Name : Danish Dedmari (my husband)
Billing Unit 4610 St MARY Sub DN

Contact Details : Neha Dedmari
Phone No : [protected]
Kondhwa Pune .

Can some one help me please.