Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Limited
Customer satisfaction rating: 1%
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774
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Limited

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts


Customer satisfaction rating
1%
Complaints
774
Responses
0
Resolved
4
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

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Mahadiscom / MSEB / MSEDCL Customer Care related pictures (87)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / MSEB / MSEDCL — There is a problem in the meter. The power supply is cuttoff.

 Rohinik630 on May 28, 2016
There is some problem in the meter. Could smell something burning. It might create some serious issue. Its an emergency.
The power supply is cuttoff.
The problem persist since yesterday. Could you please action it asap??
Is there any way yo track the complaint????
We are seeing forward to resolve the issue asap...as it is causing lot many other problems....
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / MSEB / MSEDCL — Bill

 hemant gade on May 26, 2016
Hi,

This is inform to you that i am not staying in my flat and its a vacant flat but i received a bill for month of march 2016 which unit consumption of 20. Now in a new bill a previous meter reading is 1 unit and current meter reading is 1 unit. I have logged a several complaint to customer care which are below.

10 april 3327356
29th april 3888139
19may 4013843

I always got a answer from customer care as we had forward your complaints to concern department and will give a call to you but till date there is no call from anyone. It is one...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Faulty meter leading to high bill

 pomittal on May 23, 2016
We are 2 working ladies staying in a flat, hance the electricity is not used for whole day except for weekend.

We have a ac, fridge, washing machine, and the ac is used for few hours only in the mornings.

We have been facing high bills for month of april and may. The units consumed on april was 502 and we paid 4, 880, but in may the units consumed is 645 and bill is 7568. The unit difference is around 100 units and bill almost the double.

Can you please check if the meter is faulty or any other technical problem and help us out here. This bill is way...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Power cuts everyday in vishalnagar, pune

 Ann Rajan on May 23, 2016
Why doesn't mseb provide decent electricity in vishalnagar area in pune? I am a customer like many others who face power cuts everyday either all day or in the morning or afternoon. What is the use of paying bills regularly when i am not getting their services? I have raised complaints multiple times with no resolution to fix this ongoing issue permanently.

Mseb is really bad...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Uncoarted fuse board & open transformer can cause death of peoples

 Kiranvishal22@rediffmail.com on May 22, 2016
Open Fuse board on transformer. Very dangerous and electric board employees are not providing service on time. Resulting farmer to attempt service of electric fuse box which is Open. This causes sometimes electric shock to farmers. Please find attached photo where you can see the open board. There are no fuse, only direct wires. Mr.Sanap engg at MSEB office is saying govt is not providing supply so we are not able to give this. Impacting a farmers schedule and water to farm very low rate. Some farmers has burnt there farming.

Please look into priority....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Electricity meter reading and billing

 abhinav7568 on May 21, 2016
We have one ac, fan, refrigerator. Ac operate only at night. Last month bill was only 2280 but current month bill is 5, 800 without any excess usage compared to last month. Even if i compare my bill with the neighbor they are getting a bill of 1200 to 1500. Which is even less than 2280. So 5800 bill is something unimaginable.

Contact address: flat no 203, building no 10, highland residence, balkum dhokali road, thane west

Phone no 9004351568

Request you to change the meter and reversal the excess charges levied...
Complaint comments  Read comments Complaint category Municipal Corporation

Mahadiscom / MSEB / MSEDCL — Excess bill charged for 200 units in april 16

 Mukushubha on May 20, 2016
I am pathak mukund tryambakrao. Cutomer no is 160220696429
In aundh billing unit no 4599.

We received bill for march16 for 200 units - old reading on 23/02/16 was 6274- new reading on 24/03/16 was locked -
In april 16 bill old reading -6274 and new reading is 6772 - units charged is 498 this is more by 200 units. Old reading should have been taken as 6274+200 =6474.
Wehave paid bill for march16 - rs 1530 & forapril 16- rs2690

Please organise to correct and give us credit for 200 units in may16 bill.
Pathak...
Complaint comments  Read comments Complaint category Institutes

Mahadiscom / MSEB / MSEDCL — Faulty & incorrect electric metre billing [Resolved]

 Nandkumar Murlidhar Jadhav on May 20, 2016
Dear sir,
Myself mr. Nandkumar murlidhar jadhav
Row house=22,
Meadows mystique,
Behind splendour park,
Near wagheshwar temple,
Lohgaon road, wagholi, pune
Pin=412207
My customer no= 170524269662
I register complaint against faulty metre change on 07.01.2016 at your wagholi office
Than after my metre has been changed on 29.01.2016.
But after that i getting monthly metre bills as per average of 312 units as
1) february'2016=312 units
2) march'2016=312 units
3) april'2016=312 units
In every...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Bad service provider mseb

 vishal4071 on May 19, 2016
We have noticed that in ravet though we pay high corporation taxes but yet we dont get any facility which are basic and must for anybody.
Regarding mseb we have noticed that here most of the time the power is very low and that too with high fluctuation. Our mostly expensive house hold electrical things get damaged due to this and as we are running a small scale industry in ravet most of the time due to power failier our works get disturbed and our client suffer due to this. Even if the power goes most of the time it is delayed. When ever you try to call mseb number no body answers the calls.
Complaint comments  Read comments [1]Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Bill amount for customer no. 170644358626

 Rachana Jhamvar on May 18, 2016
Hi, my bill dated 03/05/16 is very high. My average bill is 3000-4000. I do not understand this sudden surge in the amount. Please get the meter checked or if there is an issue in billing? Billed amount is 17060. Total unit used is 1254, where in the past it averages to 500 units.

Billing unit: 4636/sangavi sdn/ pimpri division

Address: r28, gulmohar park, wakad phata, vishal nagar, jagtap dairy...
Complaint comments  Read comments [1]Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Meter is faulty

 Neal Thakare on May 16, 2016
Hi team,

Please replace the meter as it is not functioning and on the dipaly its showing as faulted.

Connection information
Consumer number 170734501151 bu 4636 sanghvi sub-dn.
Name shri gangani dinesh teram connection type lt
Address sno.14/1 shivery colony pimple gurav 60 futti rd. Pune 411061 contact numbers 9970128529


Contact: 9970128529

Regards,
Nilesh thakare...
Complaint comments  Read comments [5]Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Irregular cycle for generating bill, increase units and bill amount

 Abhishek Pamnani on May 15, 2016
Dear Sir,

I belong to the 4636 : SANGHVI SUB-DN. for my electricity requirements and would like to bring to your notice the malpractice that is being followed and how all the customers are fooled . Ideally the bill should be for a period of 1 month. As it is generated on 21st of every month, it should be till the next month's 21st, however the bill is getting generated for more than 30 days, sometimes 35 days, sometimes 40 days, this increased the units and we are charged for the highest slab which increased the bill amount to a big amount.
My consumer no is 170670028987....
Complaint comments  Read comments [3]Complaint category Municipal Corporation

Msedcl — Exorbitant Bill for consumer no 000012070608

 drsatish on May 15, 2016
Ear Sir,

I was totally surprised to see April 2016 MSEDCL Bill with the following details 4541 : KOLSHETH URBAN S/DN. consumer no 000012070608 of Rs 6270/- my normal bills are in the range of Rs1200 to Rs1600/- per month . However April 2016 bill had huge arrears of Rs 4590.08, when I have already paid the last bill and I had no arrears. I have already lodged the complaint but so far I have not got any response from MSEDCL. From fear of disconnection I have already made the payment MSEDCL. Thus I request MSEDCL authority to look into the matter and refund execss amount charged
Complaint comments  Read comments [5]Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — Complaint for overchrging in electricity bill. Flat is closed from last 4 month.

 Ramawadh Singh on May 11, 2016
Consumer number: 001900193251 (4867/achole s/dn/virar o&m division).
Dear sir,
From last 4 month nobody is leaving in my flat & there is no light and fan in my flat but still electricity bill is showing unit consumption of 69 for marc 16, 67 for feb 16. For january 16 month consumption unit was 0 but after that in feb it was 67 and in march it is 69. How it is happening, we have checked the line and meter for any misusing but everything is fine from his end.

I would like to request you to check and send updated electricity bill.
Thank you....
Complaint comments  Read comments [4]Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — High bill march and april 2016

 Vaibhraj on May 8, 2016
Hello,
Consumer id 170015804176
In last one month we have observed frequent more bill in bhau patil road, bopodi, pune and the reason given is of high power consumption.
From last few days when i am observing the power use at my place is very less
Please let us know how much more time its going to take to rectify this issue.
When i am trying to speak to customer care they have said you need to visit sub division office after that your meter will be check & will send a revise bill is any issue found....
Complaint comments  Read comments [2]Complaint category Home & Garden

Mahadiscom / MSEB / MSEDCL — Bill overcharging.

 Mangru Vishwakarma on May 6, 2016
Myself Shri Vishwarkarma Mangaru Ramji. Customer No. 170213936983 request you to kindly cross check with the bill usage according to my meter no is 764139 using curently, and hence I am wrongly being charged every month with the meter no 5800764135 which dose not exist from last 2years and may be above due to meter being faulty and was changed. Yet it has not being entered in your account on my name. The person who changed the meter was not the new meter but used meter was being replaced in place of faulty meter, Whereas I paid the amount of 1500 for change of the meter as its cost. The name of...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Not picking the call when needed

 Nikhil Hari on May 4, 2016
Dear Sir,
This is the number 0253-2392111 of datta chowk. Whenever we try to contact them they are not answering the calls. After trying two to three time then it's line busy till at what where times the power comes.
And there is problem with the street lights someone is there and sometimes it's not our sometimes late.


Kindly do the needful ASAP....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Without check reading and give average bill

 NILESH KALASKAR on May 3, 2016
Dear sir we received electric bill of 408 units month march-2016 but actual paid from Jan-2016-93 unit Feb -2016 100 units and march -408 units [existing march bill payment balance total units consumption as per my meter 591 up to till date including Month April-2016 my April bill balance but they not match
my total unit consumption up to till april 30- 591 units and you send bill up to march 2016- 601 units where is my April consumption request to give units as per meter reading ...

NILESH VINAYAK KALASKAR
CONSU NO-492138018016
BU 2241 AURANGABAD R-I S/D
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Without any service give average consumption bill

 Nileshkalaskar on May 2, 2016
Dear sir we received electric bill of 408 units month march-2016 but actual paid from Jan-2016-93 unit Feb -2016 100 units and march -408 units [existing march bill payment balance total units consumption as per my meter 591 up to till date including Month April-2016 my April bill balance but they not match
my total unit consumption up to till april 30- 591 units and you send bill up to march 2016- 601 units where is my April consumption request to give units as per meter reading .....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — High Bill in Consumer ID 000090331019

 Gurmeet.singh1988 on Apr 29, 2016
Hello,
Consumer ID 000090331019
In last one month we have observed frequent more bill in Sector 6 of Airoli and the reason given is of high power consumption.
From last few days when i am observing the power use at my place is very less
Please let us know how much more time its going to take to rectify this issue.
When i am trying to speak to customer care they have said you need to visit sub division office after that your meter will be check & will send a revise bill is any issue found.
I have registered complaint in customer care for high bill - 3890927
Complaint comments  Read comments Complaint category Unauthorized charges

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