Mahadiscom / MSEB / MSEDCL Customer Care

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Limited

Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Satisfactory Rating
1%
Complaints
756
Responses
0
Resolved
3
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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Mahadiscom / MSEB / MSEDCL related photos (85)

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Mahadiscom / MSEB / MSEDCL Customer Care related pictures (85)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / MSEB / MSEDCL — Without any service give average consumption bill

 Nileshkalaskar on May 2, 2016
Dear sir we received electric bill of 408 units month march-2016 but actual paid from Jan-2016-93 unit Feb -2016 100 units and march -408 units [existing march bill payment balance total units consumption as per my meter 591 up to till date including Month April-2016 my April bill balance but they not match
my total unit consumption up to till april 30- 591 units and you send bill up to march 2016- 601 units where is my April consumption request to give units as per meter reading .....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — High Bill in Consumer ID 000090331019

 Gurmeet.singh1988 on Apr 29, 2016
Hello,
Consumer ID 000090331019
In last one month we have observed frequent more bill in Sector 6 of Airoli and the reason given is of high power consumption.
From last few days when i am observing the power use at my place is very less
Please let us know how much more time its going to take to rectify this issue.
When i am trying to speak to customer care they have said you need to visit sub division office after that your meter will be check & will send a revise bill is any issue found.
I have registered complaint in customer care for high bill - 3890927
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — Financial

 ankushdhekwar45 on Apr 29, 2016
Maharashtra state electricity distribution co. Ltd.

Consumer no: 450015139230

Shri arjun rambharose dhekwar

Wadgaon
Chandrapur 442401

Receipt of online bill payment

Consumer number 450015139230,

Bu 2160, pc: 03

Charged amount: rs. 530

Receipt number: fsbi4418828108

Receipt date: 14-apr-2016

Bank authorization id: 217056

Paid using: bd_etrans net banking

Receipt type: energy bill

This is receipt of...
Complaint comments  Read comments Complaint category Banks

Mseb/msedcl — Non refund of amount which is excess paid during meter shown as faulty

 ajay_kochar on Apr 28, 2016
Consumer no.020620004287
Bu 4577 kalyan (E) s/dn.Iii
Connection type lt

Respected sir,
I am having a electricity connection from msedcl through above consumer number. From aug, 2015 to dec, 2015 msedcl shown my meter as faulty without any reason, even i submitted three letters to remove the status as faulty and refund the amount which is excess paid due to meter shown as faulty. From jan, 2016 status faulty was removed but still no any refund was given by the msedcl.
Details are as follow

Even i paid full amount of all the bills even...
Complaint comments  Read comments Complaint category Electronics & Appliances

Mahadiscom / MSEB / MSEDCL — Excess bill/ faulty meter

 Ganesh Bharte on Apr 28, 2016
Hello sir/madam,
My details aare:
Consumer no. : 170858827046
Bu/circle code: 4677 - wadgaon sub-dn.
Meter no : 5803702500
It is found that since last three months we are facing with excess light bill.
Initially is was in the range 0f rs.150-250. But in the last three months it was coming in the range of rs. 400- 500. Also we have only 2 cfl and one table fan and consumption of electricity is very less. Occasionally, we are always out of station and the light meter is also new. I think that the light meter shows faulty reading.
Kindly please revert...
Complaint comments  Read comments Complaint category Other

Maharashtra State Electricity Distribution Co. Ltd — Regarding higher energy bill

 deepshikha _1s on Apr 26, 2016
Our energy bill for consumer no 160220132410 aundh sub division adress flat no .11 rd floor sri ram nagar aundh pune is very high . We are not using that much appliances still we are getting very high electricity bill from long time . We have complained twice regarding this and again reminding you for the same .Kindly come and check our meter and take desired action ....
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Disconnection of LT Power Connection

 Srinivasan V.V. on Apr 23, 2016
Dear Sir/ Madam,

(1) We had paid the full outstanding bill of Rs.730.00 as on 1st April 2015. However our power connection was already disconnected on 16th March 2015 for non-payment of Rs.540 dues.

(2) We took up the matter with Kopar Khairne office of MSEDCL but were told that since we approached after 6 months, we have been permanently disconnected, even though we had paid full amount of Rs.730/- within the due date of 13-4-2015.
(3) They say that we have to get a new connection paying fresh security deposit etc. Already our Security deposit of Rs.15000...
Complaint comments  Read comments Complaint category Computers & Accessories

Mahadiscom / MSEB / MSEDCL — Inappropriate Billing

 ssuna on Apr 23, 2016
Dear Sir, My consumer no. is 172004722995 and billing unit is 4636.

Recently I had gone through my account details online and have found the below charges, that doesn't seems to be appropriate as the services are fully functional on my flat.

Since last year after making the payment in Feb-2015, suddenly my meter reading and billing amount has been drastically reduced and I am not getting monthly bills higher than Rs.50 and all throughout my meter reading has not been changing eventhough the services are fully functional!

Request you to kindly investigate...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — No electricity

 SwethaPoojary on Apr 22, 2016
We have already lodge a complaint abt there is no electricity in Amar Jeet society especially in D - wing.We are facing a serious problem since from moring and now itz inbreable. And our complaint no is 38613277.And it is very disappointed inspite of giving complaint v hv nt received any result out of it Please look forward abt our complaint as soon as possible.
Thanking you....
Complaint comments  Read comments [1]Complaint category Home & Garden

Mahadiscom / MSEB / MSEDCL — Spike in bill, almost three times from the usual bill. [Resolved]

 soumyanayak on Apr 22, 2016
From more than last three months we are receiving very high electricity bill.
Visited to local office but every time they are saying you can pay bill this time & next time it will corrected & excess amount will be adjusted. But still we are getting excess unit bill.
Consumer no: 170140356045
Meter no : 01193591
Requesting refund.

My bill used to be in the range of 500 to 600, i am getting charged for more then 1200 for more then 3 months....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Too much bill month of march 2016

 pravin40 on Apr 22, 2016
Dear Sir/ Madam,
My consumer no. 020580040579 I have got incorrect bill the month march 2016..
I have Received a march month bill but incorrect amt because my room is not any member live in place the room. No any energy supply my room so how is possible so I req to u my place check and resolve the issue...thank you...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — More unit bill than actual consumed units

 BVivek on Apr 19, 2016
From more than last three months we are receiving electricity bill more than actual reading. Register on line complaint but not resolved. Also visited to local office but every time they are saying you can pay bill this time & next time it will corrected & excess amount will be adjusted. But still we are getting excess unit bill.
Consumer No: 550010586542
BU : 4445...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Meter reading not visible in photo of meter & too much bill month of march 2016

 Patil Raj on Apr 18, 2016
Dear sir/madam,
My consumer no. Is 170520153139
I have got incorrect bill for the month of march 2016

I have taken duplicate bills from online & has taken average from month of april 2015 to january 2016
On an average of bill of every month is rs. 4000 & units are 400.
But in month of march 2016, bill received is rs.10330 & units are 870.
Just now person from msecl had come for picture. I showed him bill of march. Then minus the current reading from previous & said that next month bill is going to be normal.Why the bill of march month is so high.
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — Habit to power cut @12am (Night) 3- 4 in a month

 Addyjyoti on Apr 17, 2016
Hi,

It is quite surprising & painful that Vadgaonsheri electric board is making this in habit to power cut @12am (night) 3- 4 in a month.

I am talking about thite vasti area. This is also look funny that no other slot is found by the board for this.

Please try to fix this or there should be at least any proper so that people suffer less due to this....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Incorrect charging of bill - meter reading not taken

 vishal.12490 on Apr 16, 2016
Request id : 000003834173 is already filed on mseb website against incorrect charging of bill.

The last meter reading in the month of feb was 1586 and in the month of march also, it says 1586.

So, logically, there is no electricity consumed. Meter status shows faulty.

It's their fault and not mine, that the meter is not working.

Mseb, please send correct bill and adjust march bill, as march bill is just copied as per february bill.

I have attached all the bills, last correct bill was 15-dec to 15-jan, where there was correct...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Disconnect electricity

 Ajinkya P Kale on Apr 16, 2016
The customer service does not accept any calls at any times....
Complaint comments  Read comments Complaint category House, Apartment Rental

Mahadiscom / MSEB / MSEDCL — Bills paid online does not get updated in the next bill amount

 tpusha on Apr 14, 2016
Dear sir/madam,

I pay msedcl bills online.

I am always facing problem that the bills i have paid previously does not get updated in the next bill raised by msedcl. It means even after 30 days the bills amount paid by consumers are not regularised by the msedcl system.

I think msedcl should review on the system of the online bill paid updation status in the system.

Usha s jakkal
8554856351...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Mseb | urgent | march-16 | online bill query

 Asha Pandhare on Apr 13, 2016
Dear team,

I have a query regarding online bill payment of march-16.

My details are :
Consumer number - 003230045533
Bu - 4159
Connection type - lt

Total amount of march 16 is 500/- rs and by mistakenly i paid the bill partially.

1) 01-apr-2016 = 310/-
2) 11-apr-2016 = 200/-

But your online system is showing something different (Shown in attached screenshot).

Please clarify me on this wether i have paid the whole bill amount (March month only ) or not... So that i can take further...
Complaint comments  Read comments Complaint category Online Shopping

Mseb, Pune — Wrong bill

 Surya96 on Apr 13, 2016
I own a flat in neeta chambers, shivajinagar, pune 411005, i was staying there for past 30 years. Now since may 2014 i am staying with my daughter at wakad, pune 411057. The flat in neeta chambers is locked, nobody stays there. And there is absolutely no consumption of electricity. Still every month i get a bill from maha electr distri com. Of the amount of rs 450 or 350.
I am 82 years old and invalid. I can't go to the mseb office to complain. I complained by sending email and on phone but no cognisance is taken of my complaint....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — High bill / incorrect meter reading

 amarkush05 on Apr 12, 2016
Hi,

I am the consumer of the mahadiscom, my electricity bills comes around Rs1000. which is very high. I stay with my wife and both of us are working so during day time there is no consumption. I don't have even TV, AC or Cooler but still total unit consumption is around 170 units. I have complained several times but at all the times mahadiscom / mseb / msedcl closed my request without any action.

My neighbors use more electricity than me and even they have tv & ac but their electricity bill is less than me. How can this be possible?

Looks like there...
Complaint comments  Read comments Complaint category Unauthorized charges

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