MAHADISCOM / MSEB / MSEDCL Customer Care

MAHADISCOM / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Limited (MSEDCL)

Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Tollfree Phone:1 800 200 3435
Phone:+91 22 2261 9100
+91 22 2261 9200
+91 22 2261 9300
Fax:+91 22 2261 9699
+91 22 2261 9699
Satisfactory Rating
1%
Complaints
332
Resolved
2
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.
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MAHADISCOM / MSEB / MSEDCL related photos (40)

MAHADISCOM / MSEB / MSEDCL Complaints & Reviews

Msedcl - Faulty MASEB cable

User
 Ganpat.Gawas on Aug 15, 2015
Dear Sir/Madam, I am memeber of Society, Shri Swami Adhar co-housing society located at Secotor 20E, Airoli, Navi Maumbai, Plot no 5E. From last one year our society is facing frequent power cut off due to faulty cable which is connected from MSEB main connection to the Building. This cable is ten years old and have two- tree joints. Request you to please replace this cable as soon as possible. Hope you will consider my complaint and will replace the cable on as soon as possible. Thanks Yours faithfully, Ganpat Gawas 7738046010...
Complaint comments Read comments Complaint category Government Organizations

MSEB Pune - Bill not generating

User
 vilas.ingole on Aug 3, 2015
Dear sir/ madam,

I am Vilas Ingole last 2-3 months I take new mseb conection but bill not generated. I am already telling sub office bankar colony pune branch but no response your end. meter consumer no.170003228404 billing unit no. 4745 please reply me must & sort out this issue from your end....
Complaint comments Read comments Complaint category Government Organizations

Mahadiscom - Sub Division officer not receiving call

User
 RAJESH BHATIJA on Jul 22, 2015
I wanted to raise a request to look in to the power cut in my premises.. So I tried calling office Airoli Sub division phone - 02227790294.. on Tuesday - 22-07-2015.. but from morning 10am to 11:30 pm of continuous calling .. No one received a call from there end.. Please note that It was not a holiday.. But still the people working in the office were not receiving the call.. Please contact the officers sitting in the office and make them aware and awake and remind them that they are sitting in the office to resolve the issues.. Please do an audit and take a compensation if they fail...
Complaint comments Read comments Complaint category Utility Services

Mahadiscom - High Meter Reading

User
 gagz89 on Jul 21, 2015
I, Gagandeep Singh Saluja having consumer number: 172000032102 residing as a tenant at R-102, Topaz Park, Park Street, have noticed that there is some discrepancy in my bill and the meter is giving high consumed units, my avg consumption is around ~120 units and for the previous duration i observed that reading is 780 Units. For the Last week I was not in own still I could a consumption of 100 units. Kindly look in this issue and get it rectified....
Complaint comments Read comments Complaint category Unauthorized charges

Mahadiscom - over payment online Consumer No.028800935506

User
 Prasannachandran on Jul 17, 2015
On line payment SBT on 21-6-2015 pos 062014493944 Rs. 2927.36 On line payment SBT on 16-7-2015 pos 071513566881 Rs. 3015.55 On line payment SBI on 16-7-2015 pos 071513578594 Rs. 3015.55 Cash Payment on 16-7-2015 Receipt No.486174, SP/T1102/0314 Rs. 2990.00 Since the history sheets were not showing the remittance made. Pl look in the matter and revert to my S B I bank account No. 30015211810 after deducting the electric charges-regards S.Prasannachandran. Mob. No. 9869154192 E.Id. Prasannan1949@gmail.com...
Complaint comments Read comments Complaint category House, Apartment Rental

Mahadiscom - Electricity Cut

User
 asawant on Jul 14, 2015
location: Virar east mahavitaran is not providing proper service. There is a frequent power cut and that is mainly during mid day and during mid night. It is very difficult to stay without electricity when there are kids/infants at home. Can someone look into this?...
Complaint comments Read comments Complaint category Utility Services

Mahadiscom - took the meter without any notice

User
 ritesh.lonare on Jul 14, 2015
Hi I am consumer of Mahadiscom and my consumer number is 001590484268. The people from mahadiscom came and took our meter without any notice or permission and we don't have electricity for the past 7 hours and I fear that it will be more than that. I am fed up as even after paying the reguler bills, they have have unknowingly took the meter. Please help and sue them....
Complaint comments Read comments Complaint category Government Organizations

Mahadiscom - Regular electricity cut : Gala Nagar, Mulund (West)

User
 pranav.nazare1987 on Jul 14, 2015
Hi, There is very frequent electricity cuts happening in Gala Nagar co-op housing society, Nahur Road, Mulund West, Mumbai-400080 everyday. Everytime I call, the guys from MSEDCL tell there is some fault without giving any concrete information. I would like looking into this matter immediately. We can understand a problem in supply but regular happenings should be given more importance and there should be a way to find a permanent solution. Regards, Pranav...
Complaint comments Read comments Complaint category Utility Services

Mahadiscom - Online Payment: Amount Deducted From account, but bill not get paid

User
 nitesh.muluk on Jul 13, 2015
hello sir, myself Nitesh Muluk, my consumer number is 028510263733. I have paid the bill of rs 840 on 13/07/15 online using oriental bank of commerce net banking, my amount got deducted but it shows that the bill has not been paid. transaction ref no. 166409380. Kindly look into this & reply on nitesh.muluk@gmail.com...
Complaint comments Read comments Complaint category Unauthorized charges

Mahadiscom - Amount Deducted, But Bill not get paid

User
 nitesh.muluk on Jul 13, 2015
hello sir, myself Nitesh Muluk, i have paid the bill of rs 840 on 13/07/15 online using oriental bank of commerce net banking, my amount got deducted but it shows that the bill has not been paid. transaction ref no. 166409380. Kindly look into this & reply on nitesh.muluk@gmail.com...
Complaint comments Read comments Complaint category Unauthorized charges

Mahadiscom - Excess Billing

User
 Gokul Rathi on Jul 13, 2015
our residence meter number is 6/28/1243/9999 & consumer no. is 170014483171. we observe that every month, we get excess billing of about Rs. 300-400/-. for example, we have received bill for the period 23/05/15 to 23/06/2015 for Rs. 4030/-, in which the energy charge is Rs. 3445/-. As per the rate list given, the amount should not have been Rs. 2995/-. obviously, there is excess charge of Rs. 450/-. Likewise, in every month, we are getting excess bills which need to be verified and corrected and refund, if any, needs to be granted to us. We request for correction of bills and refund of excess...
Complaint comments Read comments Complaint category Unauthorized charges

Mseb - Recovery of incorrect bill charged by GTL Urja Ltd

User
 Sini Panikar on Jul 11, 2015
Dear Sir, Consumer No 490011973806 Address: Nandanvan Colony, Aurangabad 431001. My billable units hover around 190 to 250 units, until Mar 2014. Suddenly from April 2014, the units went up to 800 units. This trend of excess units continued till June 2014. We raised this issue with GTL and they confirmed that the meter is faulty. They replaced the meter and promised that the excess bill would be adjusted. However, even after regular follow-ups with GTL under complaint number - MT/CH/1911, there was no adjustment of excess bill. It was being charged incorrectly in every consecutive...
Complaint comments Read comments [1] Complaint category Utility Services

Mahadiscom - Online Payments are not updated on Mahadiscom site

User
 Borkark on Jul 9, 2015
Dear Mahadiscom, I have done an MSEDC online payment of Rs.2620 on 29 june-15 via net banking and in spite of the same I have received the same amount in my current bill. Apart from that MSEDC engineers came to my resident and tried cut off my electricity supply. When I tried the toll free number of Mahadiscom I got casual replies like "it will take some time to update the payment done by myself".That's the difference between a private sector organization and a government service provider. It feel sorry to say that its been 2 weeks still the payment is not updated on the site. Kailash...
Complaint comments Read comments Complaint category Unauthorized charges

Mahadiscom - high bill with incorrect P.F. reading and RKAVH(LAG) reading same from march to jun

User
 Prasanna Tiwari on Jul 8, 2015
sir, Iam consumer with consumer No.359710040816 and billing unit 1627 I have given the P.F. Penalty of Rs. 3901 in jun 2015 bill.The reading taken are wrong showing P.F. 0.615 as the actual P.f. is more than 0.885. The meter Reading of RKVAH (LAG)is same from march 2015. while the reading of other parameters are changing. I have complaint in taluka office but no one is responding. so i request to take action on the complaint and give me corrected bill....
Complaint comments Read comments Complaint category Business & Finances

Mahadiscom - High bill With incorect P.F. reading fine and same RKVAH(LAG) reading from March to Jun

User
 Prasanna Tiwari on Jul 8, 2015
sir, I have given the P.F. Penalty of Rs. 3901 in jun 2015 bill.The reading taken are wrong showing P.F. 0.615 as the actual P.f. is more than 0.885. The meter Reading of RKVAH (LAG)is same from march 2015. while the reading of other parameters are changing. I have complaint in taluka office but no one is responding. so i request to take action on the complaint and give me corrected bill. thanking you...
Complaint comments Read comments Complaint category Business & Finances

Mahadiscom - excessive bill amount

User
 lmsingh23 on Jul 8, 2015
I (LM SINGH) AM STAYING AT D/705/Army Colony, Sector9, Nerul (E) Navi Mumbai.Since last 5 to 6 month i getting electricity bill for rs 14000/- to 16000/-. Earlier my bill never exceeded more than 4000/- to 6000/-. I made complaints at local MSEB Centre but till date no corrective measure has been taken .I request yourself to look into my problem and solve it at the earliest as I am a government servant and can, t afford to pay such huge bill. My consumer no is 000337867880...
Complaint comments Read comments Complaint category House, Apartment Rental

Mahadiscom - Consumer number - - 020022054105 - - increase in bill - - urgent attention

User
 Azimtokre on Jul 7, 2015
Hi team,

These is with Regards Consumer Number 020022054105, I have been receiving quite a high bill from the last three months (I.e for Apr, May & June 2015).

I kindly request you to look into these matter asap, further we don’t have such a huge consumption for which I can assume the bill is right.

And I have registered a complaint prior to these month when I received a bill of 4, 790, to which it was replied that from next month it will be less.

But unfortunately I don’t feel it has been reduced. Please look into these...
Complaint comments Read comments Complaint category Other

Mahadiscom - Excess bill

User
 Suhas Kuvalekar on Jul 6, 2015
Sir, My consumer no.00011641351 & unit no.4591, 4 Lokmany nagar, Thane west. My electicity bill for June 2015 is Rs.7750/ for 858 units. My units consumption in last 24 bills ranging 115 to 383 & average unit is198 in last 24 bills. I have never consumed 858 units in a single month.The discrepancy is in calculating units for June 2015 bill. I have paid this bill but you are requested to look into discrepancy & settle the bill correctly. Thank you. From S.P.KUVALEKAR...
Complaint comments Read comments Complaint category Government Organizations

Mahadiscom - Double bill for the month of June 2015

User
 jeevan124 on Jun 28, 2015
My electricity bill for June 2015 is Rs 3080. it is more than double the bill that we get usually. Every month our bill is around 1000 - 1500. But this month it has ore than doubled and strangely that too when we were not in town for a week. There clearly is a huge discrepancy in our bill. My Consumer number - 028510522551 My Billing Unit - 0311(Panvel) Request an immediate resolution to this....
Complaint comments Read comments Complaint category Other

Mahadiscom - recheck of unit

User
 surekha P Kandolkar on Jun 28, 2015
Dear sir/Madam We are in receipt of bill of Rs. 8, 260/- Bill No 275 dated 15/06/2015 Normally every month we get bill of Rs.1, 500/- around Pl check the unit Consumer No 000090673785 billing unit 4703 with regards, Mrs Surekha P Kandolkar...
Complaint comments Read comments Complaint category Unauthorized charges

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