Mahadiscom / MSEB / MSEDCL Customer Care
Maharashtra State Electricity Distribution Company Ltd.
Customer satisfaction rating: 1%
Submit a Complaint
966
COMPLAINTS

Mahadiscom / MSEB / MSEDCL Customer Care

Maharashtra State Electricity Distribution Company Ltd.

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Address
Hongkong Bank Building, M.G. Road, Fort
Mumbai
Mumbai City District
Maharashtra
India - 400001

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
192
112


Fax:
Fax:
+91 22 2261 9699
+91 22 2261 9699

Customer satisfaction rating
1%
Complaints
966
Pending
0
Resolved
8
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Mahadiscom / MSEB / MSEDCL related photos (119)

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Mahadiscom / MSEB / MSEDCL Customer Care related pictures (119)

Mahadiscom / MSEB / MSEDCL Complaints & Reviews

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Mahadiscom / MSEB / MSEDCL — Wrongful billing and replacement of faulty meter

 amalghara on Dec 8, 2016
Consumer number is 028780009383, Billing Unit is 0311 : Panvel SDN/ Panvel Urban Division.
Bills of September 2016 and November 2016 shows meter number is different, bill for the month October 2016 not received and meter is faulty.
I want the company to replace the faulty meter and revise the bills on actual basis as Flat is locked out.
Bills of September and November are already paid.
If excess amount is paid please adjust the amount in the upcoming month bill...
Complaint comments  Read comments Complaint category House, Apartment Rental

Mahadiscom / MSEB / MSEDCL — Inflated bill inspite of house not being occupied and giving proof to area incharge and making online complaint

 Deshpande V on Dec 8, 2016
Consumer number 160220261627.

Excess amount has been charged inspite of the house not being occupied .
I had made payment in excess for the period not in town .Inspiet if that MSEB has charged amount as" adjustment" .This is ridiculous and cheating customer .In my absence and without any intimation meter was changed .Earlier meter was running perfectly fine, just that it showed nominal amount as I was out of station .Amount of approx 5000/- has been charged in excess

000005067025 Complaint - Others - Complaints Assigned 14 Nov 2016 12:18:37 PM

000005067024 Complaint...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — Meter reading not taken / Average bill / High Bill

 anandkumarpa on Dec 8, 2016
Dear sir my consumer number is 170210077564. From past two Months I am receiving average bill due to “Meter Reading not Taken” I have raised more than 10-12 Complaint with Local MSEB “Chinchwad Sub-Div. office but no action was taken . After That I have submitted my meter reading myself via “Mahavitran Mobile app” for the Month of October- 2016 then also I had received average Bill.( Bill Copy attached)

Now I have received Bill for the Month Of November-2016 which is Very high and Previous Meter reading is showing “71” which is for the month August -2016. So while calculating...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — MSEDCL bill

 bhargavapp on Dec 7, 2016
Consumer number 000012164653
I have been paying bills in time but this Nov16 bill they have charged arrears.
Charged Rs.2022 as arrears when all bills paid in time.
This is hafta vasuli by MSEDCL.
I want them to eloborate the calculation of atrears and can they be more than the bill ?
Please revert it soon
We instal 5 star fans and LED lights just to save power and cost but they keep on raping consumers by giving inflated bill.
Bhargava
9819894520...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — I am complaining about light bill of my home which is placed in ahmednagar

 vyavaharebhaskar on Dec 6, 2016
My home is in ahmednagar and i have complaint about mseb light bill which is very high light bill as compare to our use of light.
So, please register my complaint about my very high light bill. Light bill should be as per use i. E. Not as per given light bill for me now.
Please send me my complaint status and send me my right light bill as early as possible. L...
Complaint comments  Read comments Complaint category Home & Garden

Mahadiscom / MSEB / MSEDCL — Meter reading showing as nothing and bill coming 1800

 Rohit Chandna_1 on Dec 6, 2016
Date: 5-12
Our Electricity Bill for 19/10/2016-19/11/2016 came around 1800/- and we were completely shocked, as during this time for 10 days we were not at home (Diwali vacation) and wondered!!!

Then we registered complaint (Complaint no: 028801069969) and they informed us that our meter is faulty (another shock) and that when meters' are at fault we get average bill (another shock). If Electricity Board are aware about faulty meter they should come and replace. Repair it rather then sending average bill.
How can they extract even an extra single penny for the electricity...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Not accepting payment in pd scheme

 Harminder Dhody on Dec 5, 2016
Sir my consumer no is 490011668957 and my meter is disconnected since Jan 2015 now when I heard of the scheme of permanent disconnected accounts I went to the officer in charge md ganbahadur but he clearly denied it to put in the pd scheme as he says that the meter is not present at location and to my knowledge the meter was removed and taken in their custody by msedcl officials in Jan 2015 but they did not bring it on paper account.
Now when 2 years have passed since no connection by law the meter has to be pd if in temporary disconnected for the stipulated time.
Please treat this...
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — In our electricity last two months bill reading show falty, but our current reading go ahead in our electricity meter.

 RbGanatra on Dec 2, 2016
Our consumer no is 020011890602. our complaint is in our last two months bill Reading show 7193 and unit show 116, but our current Reading is 7431 in our Electricity meter. and in bill show meter falty how it is falty?. Reading go ahead in our meter then why it is falty. so why not show current reading in our Electricity bill. I also lodge complaint in your toll free no. last 15 to 20 days my complaint no is 5090441. but till my complaint not solve.
I Request you to sent your office men to our home visit to check our Current meter Reading....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Forced to pay bill twice in spite of proof of earlier month payment

 Devenjadhav on Dec 2, 2016
Consumer no - 003010388294, boisar rural
In the month of september, we received bill dtd 29/09/16 for an amount of irs 5850. unit consumed -581
The photo of the meter was taken in such a way that it was not possible to see the reading.
The last reading as shown in the bill was more than the actual reading recorded on 10th october.
It was a clear case of presenting high bills prior to diwali for reasons best known to mseb.

The payment was done on 19/10/2016 for the full amount via txn ref. no -7357869664798154, online through om sai service boisar.
Complaint comments  Read comments [1]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Inflated bills

 ashokatiles on Nov 29, 2016
Hello Sir/Madam,
This is in regards to the electricity bill at my Showroom in Pimpri(pune)
I have been occupying the space for the last 6 years and the average bill was not more than Rs 5-6 thousand (max being 11000/-)
Since December 2015 there has been a major issue with bills.
I received a bill of Rs @ 65000/- in the month of december 15.After following it up with your department for more than 3 months they finally came to a conclusion that the meter was faulty and reduced the bill to @10000/-.
There was no problem for about a month but again I received a bill...
Complaint comments  Read comments Complaint category Utility Services

Mahadiscom / MSEB / MSEDCL — Paying my monthly electricity bill online.

 ajml on Nov 28, 2016
Sir,
I have been paying my monthly electricity bill timely through online system. This time. Today while trying to pay my bill I am getting the following message :

"The owner of billing.mahadiscom.in has configured their website improperly. To protect your information from being stolen, Firefox has not connected to this website."

As such I am unable to pay the electricity bill. My Consumer No is 028800091855, bill is payable at Kalamboli...
Complaint comments  Read comments [2]Complaint category Other

Mahadiscom / MSEB / MSEDCL — Mseb electricman harassment disconnecting power supply in home still bill is paid.

 Sujit Saroj on Nov 28, 2016
Dear sir, my complain is against mseb electric man of vasai east, mr gandhi and er. Vijay, i have paid all final bill on 10/11/2016. But they people are comming to disconnect my home's power supply. I have extra paid of 1150/- rs. They people chitting people and wants bribe. So doing false calculationa and sending false electric bill. Do some i being obelized thanks regards sujeet kumar 401, jay ambey building, valiv gaon, vasai east, palghar maharashtra 401208, mob. 7666254225....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Correction in name

 naishadh.jani on Nov 28, 2016
My name is naishadhkumar jani. My consumer number is 160228869748 bu : 4599 aundh sub-dn. I have three different issues which were never resolved by support and they closed all my complaints without contacting me. I logged more than 100 complaints for the same reason but no one is interested to resolve my issues. 1. Correction in name : one character is missing in my first name. Trying to correct my name since last 1 year but still waiting to get an update on this. When i got my first bill, the name was correct. But after few months, came to know that someone from your back-office team changed my...
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Consumer 17020389028 : Extremely high Bill Amount Charged

 shikhaka on Nov 23, 2016
I got more than ten times the bill amount charged for electricity consumption during the month of October and that too when I was not at home for a week.

When I checked the meter reading to verify if the updated details were correct, I found out that the meter reading is falsly updated on my Bill. It said the current reading to be - 7851 units. Although when I got home and verified the same after 5 6 days, I noticed that the current reading is 7563 which was even after a few days of the Billing cycle date.

My consumption every month is less than 100 units and all of...
Complaint comments  Read comments [1]Complaint category Municipal Corporation

Mahadiscom / MSEB / MSEDCL — Excess meter reading for cons 021660751766

 Raj Chourasia on Nov 20, 2016
Today 20.11.2016 I have checked my meter reading it shows 1032 units which is same from last 6 to 8 months but then also MSEDCL has shown reading 1195 units in my bill amounting Rs 1630 which should be Rs 220. I am paying my bill regulay Rs. 220 every month. My meter is commercial and I am not using my commercial meter since my shop is closed. Pls do the needful....
Complaint comments  Read comments Complaint category Other

Mahadiscom / MSEB / MSEDCL — Forcefully asked to pay someone else bill

 Rohanwonder on Nov 19, 2016
Dear sir my consumer number is 170200010658 and name is chowdhary rajan yeshwant but my line has been cut and I have been handed over a bill of 2 lakh rupees for consumer no 170215346741 named vimla devi rohan singh chowdhary .
Just because my initials match I have been asked to pay nor is the address or consumers number or name correct.
Plz help...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Meter faulty

 Pranit Gondhali on Nov 17, 2016
My consumer id-015510317171
Name prakash gondhali
My bill in october month was 6400 rs.
I have a solar electricity in my home.
I use mseb light only at day that also in morning and evening.meter gives 20 units per day.i have submitted written complaint in vasind office 1 month ago.but no actions were taken.please help meter is giving very high units 25 per day with very low consumption....
Complaint comments  Read comments Complaint category Unauthorized charges

Mahadiscom / MSEB / MSEDCL — High electricity bills

 marilyn das on Nov 17, 2016
My consumer no is 001930103698 under 4341 vasai rd. urban s/dn residing at lawrence park dias and pereira nagar naigaon west

Since the month of june 16 we have been receiving exorbitantly high electricity bills. we have visited the naigaon and vasai electricity department for this issue.

Bill summary as below:
Months units amount due amount paid date paid
Oct 2016 453 3, 280.00 0.00 20 sep 2016
Sep 2016 100 6, 270.00 3, 500.00 20 sep 2016
Aug 2016 541 9, 120.00 0.00 22 jul 2016
Jul 2016 350 13, 290.00 1, 500.00 22 jul 2016
Jun...
Complaint comments  Read comments [1]Complaint category Unauthorized charges

Msedcl — Complaint no:4987581 consumer no:000482021263 bill amount : 1410/-

 Ctmhaiderali on Nov 16, 2016
Complaint lodged for faulty meter.
Meter is not faulty. Complaint lodged on1800233535 ms. Rasmi [02230568500]
She provided mbl : 9930269533 [asst. Engg.]
[1] go through last one year reading.
[2] sept 16 reading shown on last 3 months reading.
[3] oct 16 [current bill shown as faulty where as reading is 18045.
[4] hence for sept +oct 16, 381 units consume [18045-17664=381]
[5] average for both months 190+191 less than 200 units per month.
[6] talked on mbl:9930269533 [asst. Engg.] for more than 2 times.
[7] again meter reading was taken...
Complaint comments  Read comments Complaint category Government Organizations

Mahadiscom / MSEB / MSEDCL — Regarding bill issue

 vikas.anand6 on Nov 16, 2016
My consumer number is 002141799552. I am based out in reliable garden, naigaon east, vasai. I own 1 bhk in naigaon. I had requested for replacement of electric meter because of unusual and unexpected meter reading on 11-august-2016.

Summary of my bill is :
Oct 2016 - rs.13960
Sep 2016 - rs.31120
Aug 2016 - rs.29290
July 2016 - rs.13760
June 2016 - rs.13570
May 2016 - rs.1910
April 2016 - 1620

In testing report, meter was found faulty. Since installation of new meter dated 11-aug-2016, meter reading till 12-nov-2016 is...
Complaint comments  Read comments Complaint category Other

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