Mygrahak.com — transaction successful but they didn't return my money

Address:

Thane, Maharashtra

hi this is yogesh s.deshpande here,
when i just check about order status its shown out of area so while collecting the payment why not given the information so plz send the product or return my money back i[censored] cant send me the good of mine. the details of it as below-
Order ID: 12116446
Date Ordered: 13/05/2012