[Resolved] Myntra.com — DO NOT TRUST at Myntra.com | |||
Myntra.com is totally a fraud site. They will take your order online with the payments for Tshirts and then they will not do any communications. I have placed order for 2 T shirts on March 25,2011 and made the payment of INR 798.00 only and I was searching these T shirts since last 1.5 years so I booked immediately. There was neither shipment nor any call/communication till April 06,2011, then I called them in late night on April 06,2011 and came to know that there is no stock for these T shirts. So If you will call them they will say that these t shirts are not in stock very easily ignoring the customer. I m putting screen shot of my order for your reference. I would not recommend to use this site to place any type of order as I experienced the worst online site to place the T shirts order. I am enclosing the screenshot of my order which I have taken on April 06,2011 before calling them and its still showing "Being Processed." They are not bother about their relationship or customer ethics, its very easy to them to say that this product is not in stock, we will refund your money. Please DO NOT USE this site to place any order. This is the biggest fraud site here in India. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 4 Comments | |||
Comments
After putting this complaint on site and my subsequent discussion with Myntra.com in call center, I received a personal call at me cell from Mr. Chirag Bhuva VP-Customer Connect. He understood my problem very patiently and provided me the solution at the same time.
I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.
Appreciate this effort.
Thank You,
Abhishek Pachori
I am thankful to Mr. Chirag and Myntra.com team to provide me the same T-shirts which I ordered even though out of stock showing on site. I received these T- shirts with in 48 Hrs time after Mr. Chirag's call.
Appreciate this effort.
Thank You,
Abhishek Pachori
Dear Abhishek,
We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.
Regards,
Chirag B
We really appreciate your confirmation towards closure of your service request and look forward to welcoming you back soon.
Regards,
Chirag B
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+91 80 4354 1999
Survey No.17/9-B, Maruthi Chambers, Ground & 1st Floor, Annexe, Roopena Agrahara, Bommanahalli, Bommanahalli, Karnataka, India - 560068
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We completely understand your sentiments; it was never our intention or our objective to hurt your sentiments & feelings.
As discussed on our call we have made a note of your grievance and appreciate you giving us an opportunity to assist you.
I sincerely apologise for the inconvenience.
We are working towards ensuring no orders go through if they are out of stock and the changes would reflect on our site soon.
I hope you treat this incidence as an aberration to the quality standards we strive to achieve & continue to shop at Myntra.com.
You, our customer, are our focus and your experience takes precedence over everything else. It is the key principle of Myntra.com and I would like to reassure you that we will continue to remain invested in offering the best shopping experience for Fashion and Lifestyle products.
As confirmed we will be shipping out both the T-shirts within next 7 working days and look forward to a long relationship with you.
Regards,
Chirag Bhuva