[Resolved] Myntra.com — defective shoes | |||
i have purchased online woodland shoe from myntra.com my order id is 2458586 i got defected shoes pair i made a request for return which is accepted but myntra return department executive puneet HN said that we forwarded complaint to woodland and accepted the fault but i called woodland too and they clearly said that this fault is not from our end it is fault from myntra.com if its our fault we will replace the shoe with new shoe pair ..i need those screen shot of email in which myntra.com executive communicated with woodland i want to see whose fault is this NOTE- I received shoes in the box which is having MRP rs 2695 this box must contain primary non defected fresh item which means there is fraud done by myntra.com it is clearly the case of defamation of brand and its protection ... i want those screen shot in which there is conversation of woodland and myntra.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
About a month ago I bought bellies (brand: blue parrot) from myntra. The shoes tore after first use. There were around 5-6 days remaining before the return policy would expire so I wrote to them. They asked me to send the picture and I did accordingly. After that I did not receive any reply. So I called the customer care and they asked me to send the pictures again in JPEG format. I sent it. I have still not received any reply. This buy has been a huge disappointment for me. I consider it a bad experience in online shopping. But, there have been times when I have been happy with the products I bought from this website. So I would say be careful while shopping online, and Myntra please ship products of standard quality.
Reply
I Ajay Daga complained on 15th july 2014 about my nike egoli black shoes[protected] and order id 16667948 and my problem has not been resolved yet.I sent the complaint personally on the e-mail also before complaining.I also sent pictures of the defected part but they are not resolving the problem.Myntra buys defected brands from other companies at cheap price hand sells it to the customers for a higher price.They sell the defected products to the customer get their money and do not resolve the problem.This is how they sell defected products to people and succeed in cheating them.
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