[Resolved]  Naaptol / 100pc Jewellery Sets — Refund of cash

Address:North Delhi, Delhi

I have placed an order for buying 100pcs jewellery sets on naaptoll customer helpline against 100% refund guarantee in 15 days. My order no. Is 198231 dated 04/03/2010. Against this order i received the sets on dated 12/03/2010 but the sets quality is not good. I returned the sets to the naaptol through aramex courier on dated 17/03/2010. I call the customer support no many times for the status of my refund. But they tell me always your file is in process you will received your refund soon but till today 30/04/2010 i have not received my refund money.
You are requested to please you takethis matter with naaptoll & giving my money from naaptoll urgently.

Thanking you,

Preeti kansal
54c, lig flats,
Rampura, delhi-110035
Ph. [protected]
Email [protected]@yahoo.co.in
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Feb 22, 2017
Complaint marked as Resolved 
Verified Support
May 24, 2010
Naaptol Online Shopping Customer Care's response
Dear Customer,


We sincerely apologise for delay in replying and also for the inconveniece caused to you. We are working on your complaint and in next 7 to 10 working days you will recieve your product.

Thanking you in anticipation.

Regards,
Naaptol Customer Care.
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