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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - payment not received

User
 chandru kumar on Jul 7, 2015
dear mr/ms we have ordered 6 Sarees, as these sarees material were not good we have returned back the sarees to them. Total purchase cost 4000. Till now we have not yet received the refund amount. please kindly take the complaint seriously....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - old battery (2015-07-03 14:58:49.0)

User
 ajju pal on Jul 4, 2015
mail id:- ajay.pal3410@gmail.com mob.no.: or 9634977994 i Parch age A mobile that was very very bad. they gays sand new mobile with old battery. it was new experience. with me. they understand me a fool, really i am a fool. because i believe on naaptol. next time i tell to my all my friends do not Parch age any thing from this site...very .very .very .very .very.very.very.very.very.very.very.very.very.very .very .very .very .very.very.very baaaaaaaaaaaaaaaaaaaaaaaaaaaaaad....
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Bacca Bucci Boots

User
 bypinarun on Jul 2, 2015
I have received Bacca Bucci Boots on 30.6.2015. I AM REALLY UN-SATSIFY WITH THE PRODUCT. As mentioned it’s not a leather boots. Very bad quality of boots. My am requesting you to refund my cash. I am really sorry to say this I don’t want to buy anything from NAAPTOL. My complaint number:-10494173 Order number:-15305282...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - defective mini silai machine with thread set

User
 Sandra Nunes on Jul 1, 2015
hi, i received this product yesterday 01-07-2015, It was ready to use but after four hours of my try it was able to stitch . I call ed customer care number two times but no technician would attend my call, was very disappointing . please my humble request to replace the product or refund my money . please collect the product . i packet it and kept ready . I would be glad if you would substitute any other item in place of this ( 8 pcs coloured non stick cookware set). thank you and kindly get back to me . sandra nunes...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Mini selai machine not working withen 2 days of use.

User
 satya_9bt on Jul 1, 2015
Order no : 14943378 date: 04/06/2015
Customer name: dr. Satyajit kanungo
Customer address: plot no-3420/2117, phase-1, jyoshna vihar, bhanpur, cuttack-11
Pin code: 753011
Mobile no: 9438733453 and 9938790042
Product description: mini sewing machine. Alpha radio
Merchant name: naaptol
Default reason: not stitching properly the needle is not picking the thread of the bobbin so stitching is not possible....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Short Quantity of stainless steel kitchen set against 70 pcs as shown in TV advertisement

User
 ajaya1962 on Jul 1, 2015
Dear Sir In television, Naaptol was advertising a Set of 70 pcs of stainless steel kitchen set for Rs.2999/-. After seeing the advt. I called Naaptol in the mobile no.9223580000 and booked the set of 70 steel pcs on Cash-On-Delivery basis on dt.23-06-2015. I received the packet on dt.01-07-2015 thru Blue Dart Courier service. After opening the packet I found that there are only thirty seven pcs of various sizes. When I contacted the Naaptol team and told about the shortage in the number of steel sets, I was surprised by the reply given by the representative of Naaptol. He told me that I have...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - about refund

User
 Hemant Bharti on Jun 30, 2015
Dear sir/mam I have purchased of scottish club sunglasses from naaptol and i have faced the problems these products are not geniune, i have return these products to naaptol and request to refund my amount which was credited from my credit card. Now they said me your refund process is not to be completed because our policy is provide you a cash vocher no. who used only this site not provide your refund. Please process my refund My order no. 15126787 Amt. 1248/- i have already provide all details to naaptol regarding this problem Hemant Bharti 8602192291...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - your Defective mobile set

User
 veena@123 on Jun 30, 2015
my order no. 15249114, your mobile set alredy MF Defective, disply every time on, mobile shutdown disply light is on.four fifith time your complaint your company for mobile but you no care. you FROM:- VEENA SINGH, C/54, 'C' BLOCK BHULI NAGAR MOBILE NO. 9939723726...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - For delivering the order at the place mentioned over Phone

User
 kunhi on Jun 30, 2015
Sir I am SAIDALAVI.P.M I have ordered for something (An equipment for exercising) over Tel.No.9446527226 on COD basis and ASKED to be delivered at THE PUBLIC SERVICE COMMISSION OFFICE, DISTRICT OFFICE, CIVIL STATION PALAKKAD, PALAKKAD DISTRICT KERALA TO ONE MISS;.SABITHA KK, SECTION OFFICER, Unfortunately, today the POSTMAN turned up and ordered her to collect it from THE HEAD POST OFFICE PALAKKAD before closing hours Earlier, I had puchased a SEWING MACHINE on COD basisi from your naaptoll.Which was delivered to the same person mentioned above at her OFFICE, and not by collecting it from...
Complaint comments Read comments Complaint category Other

Naaptol Online Shopping - farad n cheating...

User
 Rkar on Jun 28, 2015
Product code- 14716064 Dear all, its a request to all of u please don't buy anything from such a stupid company who will take the money one n half months back in advance n in middle cancelled d product without any valid reason even of their fault. D customer service sitting in their office r so stupid even NT talk wid a client in a proper way their superiors r all also same category promise n gve assurance to delivered bt later on same. I request my north east people please don't be leave n buy products from dis farad company what I assure only snapdeal n amazon r really gud in online....
Complaint comments Read comments Complaint category Other

Naaptol.com - Refund Payment not received

User
 ankita_jsr on Jun 26, 2015
Regarding order no:13647409 My father ordered bedsheets from naaptol which was not upto the mark as per quality so we demanded return and refund. As per their procedures we returned the product and they sent us the cheque for refund. Now the chq that they sent was having the name misspelled due to which we were not able to credit it to our bank account . When i asked them they said sent us back the cheque and provide us your bank details so that once we receive the chq we will refund back the money in your account. I ALREADY SENT BACK THE CHEQUE ON 28TH MAY " AND THE COURIER TRACKING NUMBER...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Refund Payment not received

User
 ankita_jsr on Jun 26, 2015
We ordered bedsheets from Naaptol, which we didn't like and returned as said by the naaptol customer care. Later they refunded us the amount in form of cheque . We received the cheque from Naaptol.com as our refund amount dated 14/4/15 and the chq no. was 680493 of ICICI bank(you can very well confirm with your accounts dept that this cheque was never credited in our account) But the name mentioned on the cheque was wrong, they sent us the cheque in the name of "RAM DEV Singh" where as the name is "RAMDEO SINGH". Due to mismatch of name the bank returned the chq back to us, please let us know...
Complaint comments Read comments Complaint category Home & Garden

Naaptol Online Shopping - Duplicate Delivery

User
 Ruby Ray on Jun 24, 2015
First tried ordering over the phone and got disconnected. Meanwhile ordered online and paid with credit card. Then got a call back but advised that do not require anymore as already purchased online. However, received two identical products and the delivery person took away cash for delivery. Need refund for that and someone to pick up the duplicate product. Bought a lot of products from Naaptol never faced such problem. Your customer adviser was also very rude and felt insulted. Please refund as quickly as you can. Please find attached scanned details. Below mentioned are product details FYI: Item...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - Vox 4 sim mobile item item 8962, Touch screen not working &speker is faulty

User
 Dr.B.C.NANJAPPA on Jun 23, 2015
I have purchased Vox Mobile phone wide Invoice # 839981/AP/0332572/2014-2015, Dated 10th Jan 2015 Order ref no 12504358 COD Value Rs.3398 The touch screen is not working and the phone speakers are faulty. Please inform how to proceed. Preferred service centers at Madikeri / Mysore/ Bangalore. Mail id : nanjappa_codaguneeds@yahoo.co.in NANJAPPA...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Refund not received

User
 Jagmohanpatwa on Jun 21, 2015
have order No. 14437647. I have received the order within a weeks time. When I opened the product, it was functioning but when I started stitching it does not work. I have immediately called the customer care and they have registered my complaint vide No. 9969000. Now, daily your customer call centre made me call and asked me to hold for some time as they are transferring the call to their technical department but after a long hold, no body comes instead signature tune is going on and then automatically call ends. I have simply asked them to replace the money mo- 9826257496...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Damage product

User
 Jagmohanpatwa on Jun 21, 2015
I purchase online mobile from naptol.lava Igot 18may but it damage.I cmplain for damage pice refund money .naptol send courier man on 21 may they take mobile its name ecom curier.I hve chk online the courir got naptol cmpany.on 2 June.but they not giving me any proper response me.til now one month is ovr.order no14590889..Khushboo.mo.9098223997...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Mobile phone fault

User
 ranganathanport on Jun 20, 2015
i have bought Mobile phone from Naptol Phone model is DATA WIND pocket 3G4 for Rs3, 300 on 14.06.2015, i have charged 100% and then i used, but it get down battery with 2-3hours, i keep taking my charger along with me wherever i go, so i made compliant and i given to the DATAWIND phone dealer at chennai, they told that the same mobile will be send to DELHI and after fault rectification the same will be handedover to me after 20 days. i have suffered lot, for time delay kindly do the needful please...
Complaint comments Read comments Complaint category Products & Services

Naaptol Online Shopping - didnt received my slimmng vest

User
 chetan1911 on Jun 18, 2015
i order my slimming vest of size L-XL 34-40 on approx 25-26 may 2015. i received it within 2 days but the size doent suits me then i request it for XXL-XXXL 42-46 size instead of L-XL 34-40. Ecom Express private limited boy take my parsel and give me slip of customer copy it almost 20 days naaptop customer care dont know about my parsel status so plz kindly take some important action so that i can recieve my product as soon as possible MY DETAIL: NAME:CHETAN CHAUHAN ORDER NO.:14789492 CONTACT NO:9811506067...
Complaint comments Read comments Complaint category Weight Loss Products

Naaptol Online Shopping - Exchange

User
 VISHNU G NARAYANAPPA on Jun 11, 2015
Sir, Kindly arrange to exchange the tericoat 8# Bedspreads and 16# pillow covers with cotton. The above items I purchased on 04-06-2015. Order No-14948369 Compliant No- 10246604 Kindly do needful as soon Regards VISHNU G N MOB-9483831940 / 7026919292...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - phone problem

User
 kareemsingil on Jun 10, 2015
MY PHONE PROBLEM MY WAS PURCHERS IN NAAPTOL BUT WORKING IN BAD CONDITION PHONE WAS HANGING AND RESTART COMPLATE.. MY PHONE SEND TO NAAPTOL SERVICE POINT BUT IAM NOT RECIVED MY PHONE AT THIS TIME... MY PHONE SEND THE DATE:27-04-15 THIS DATE IAM SEND THE MY PHONE ORDER NO:12892233 MY PHONE NUBER:9000606664...
Complaint comments Read comments [1] Complaint category Mobile Handsets

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