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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - Request for returning of my DATAWIND UBISLATE 7C+ TABLET

User
 sonakshi misra on May 28, 2015
My order reference no. is 14107961. I want to return my tablet because of several listed reasons: 1. It's battery backup is extremely poor;means there is a need to charge the battery within 45 minutes of every use and now the situation has become so worst that it has stopped even working. 2.The power on/off button seems to be inappropriate, it leads to hanging up of the tablet for hours. 3.I have been continuously calling your customer care no. for several times. They have also registered my complaint no.9634864, but only they do is to keep my call on hold telling that they are transferring...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - MY DATAWIND TABLET MONEY REFUND

User
 sonakshi misra on May 28, 2015
I HAVE BOUGHT A DATAWIND TABLET ON APRIL15, 2015. I CALLED 2-5 TIMES ON THE GIVEN NO. BUT GOT NO REPLY AND THE PHONE WAS ONLY PUT ON THE HOLD SO THAT THE PERSON THAT HAS CALLED GET TIRED AND PUT THE PHONE OFF.I COMPLAINT MANY TIMES BUT THERE ALSO I DONT GET ANY POSITIVE REPLY AND NOW I AM COMPLAINING AGAIN SO THAT I COULD GET MY MONEY REFUNDED AND AFTER THAT IF I DONT GET MY MONEY REFUNDED I WOULD HAVE TO TAKE SOME STRICT ACTIONS....
Complaint comments Read comments Complaint category Computers & Accessories

Naaptol Online Shopping - Defective Product(Mini Silai Machine) - Replacement

User
 Hema Molasi on May 26, 2015
I have order for Mini Silai Machine vide order No. 14437647. I have received the order within a weeks time. When I opened the product, it was functioning but when I started stitching it does not work. I have immediately called the customer care and they have registered my complaint vide No. 9969000. Now, daily your customer call centre made me call and asked me to hold for some time as they are transferring the call to their technical department but after a long hold, no body comes instead signature tune is going on and then automatically call ends. I have simply asked them to replace the product...
Complaint comments Read comments [1] Complaint category Products & Services

Naaptol Online Shopping - TABLET DATAWIND 7C+ REPLACEMENT REQUESTED - ORDER NO.14469125 - REG.

User
 devamanigandan on May 25, 2015
I purchased one Datawind 7C+ on 11th May 2015 and I made complaint on 12th regarding Signal weak and Incoming call voice problem and net-connect not working properly. I registered complaint on this mobile no.0-9223480000 but no response. Day by day I am waiting for replacement as LAVA IRIS X1 ATOM. Kindly make replacement immediately. regards Devaraj 0-9487902087...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Worng product delivered and not exchanging with the right product

User
 spicysyed on May 24, 2015
i have ordered a mobile on Naaptol, for whcih they have delivered a wrong product, and now they are not even sending a guy replace it, calling them since more than 15 days to make followup for the exchange of the product... Order no:14454059___ complain number 9934472...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Receiving Packet without My ordered Item

User
 keshawanonda tamuli on May 24, 2015
I, Keshawanonda Tamuli Ordered M/s Naaptol Online shopping pvt ltd for purchasing Party Wear Collection of 3 Embroidered Designer Saree's (3DS1) on 08 th April 2015 vide my order no. 14021615. On last 08th May 2015, I received a packet from post office by paying Rs. 2998 and opens the packet in front of Post master. But no ordered item found in the packet. So i hereby request you to do the needful as an urgent. My Add : K Tamuli, Ph : 9435152687...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - defected aluminium wallet

User
 drdheerajsharma on May 20, 2015
dear sir, i purchased an aluminium wallet from your esteemed company and it was delivered to me yesterday after opening the parcel i found that one of the piece(wallet)is damaged kindly look into this matter and guide me how can i replace this item, so that i can continue my good relation with this company in future as well Thankig you in anticipation yours truly Dr Dheeraj sharma MOB :9622023092 E mail :drdheerajsharma@rediffmail.com...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - i haven't get my original order courier of week.

User
 nupur patel on May 19, 2015
Dear sir/ madam I ordered 8 bedsheets set combo n i got jaipuri combo according yo that my order no 14575157 n so i complain for this my complain no 9940777. Yr employee told me that yr courier boy receive it also from Ecomex shipment order is14575157. N i haven't yet got my original courier. Plz as soon as possible deliver it....
Complaint comments Read comments Complaint category Other

Naaptol Online Shopping - quality is poor

User
 local_verma on May 11, 2015
I have purchased one product online . My product order no was 14382298. Product quality was very poor and also received in damage condition. I have placed the order no 7th May 2015 and material received on 10th may 2015 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 11th december .but no body revert to me for refund . I have very bad experience with Naaptol . I called them so many times but there is complaint raised but of no use.Kindly request to you please......
Complaint comments Read comments Complaint category Jewelry & Watches

Naaptol Online Shopping - ADVERTISING AND SELLING SPURIOUS PRODUCTS WITH VERY POOR QUALITY OF SERVICE

User
 RANA NS on May 10, 2015
Dear sir, i had purchased Mini Silai machine through Naaptol vide order no. 11863065 in the month of December 2014 as the Company is advertising it on TV channels on full swing. Since the purchase of machine we are not able to stitch with this machine, as the' threads of Babbin and main thread is not at all locking. I had phoned to Naptol many times and instead of writing the complaint they tired to guide me to do this and that but it brought no solution. Company has no service centre available and the spare parts available. At last now I had asked them for refund vide complaint No. 9881540dated...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Naaptol Online Shopping - refunding of money after returning the damaged product

User
 swathiheggodu on May 8, 2015
I have purchased one product online . My product order no was 12170511. Product quality was very poor and also received in damage condition. I have placed the order no 20th December 2014 and material received on 17th oct 2012 and same day i have dispached back to Naaptol . I want the refund my money as earliest as possible .There is no responsible person to handle the customer query . I have sent a mail to 31st december .but no body revert to me for refund . I have very bad experience with Naaptol . I called them so many times but there is complaint raised but of no use.Kindly request to you please...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - highly dissatisfied with the resolution given by support@naaptol.com

User
 arjuna1t3j311 on May 5, 2015
Dear sir/Madam, I am very disappointed with the product which has been delivered to me as I ordered a watch with a good quality but didn’t got the same. firstly the product was defected as its dial glass was having cracks and its back panel cover/cap is very loose, overall the product is very cheap and disgusting as comparison of its price I have already lodged a complaint with <support@naaptol.com> and got complaint number: 9823416 for the same but I was given an option that it can only be replaced and no supplementary watch can be given in place of this product so I requested your executive...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Delay in Refund of Money

User
 tunu_2015 on May 5, 2015
DEAR SIR I HAD PURCHASED A GYM DOMBOLL EQUIPMENT OF CHARGE 3098.00 BY ONLINE. I HAD ORDERED BY CREDIT CARD. THEY ASSURED BY SMS THAT I WILL GET THIS PRODUCT WITHIN 8 TO 10 DAYS. AFTER 6 DAYS THEY HAD MESSAGED AGAIN THAT DUE TO NO AVAILABLE STOCK THE ORDER HAS BEEN CANCELLED & YOU WILL BE REFUNDED THIS AMOUNT 3098 RUPEES WITHIN 7 DAYS. BUT TILL NOW AFTER 10 DAYS THE MONEY IS NOT REFUNDED. I CALLED THE CUSTOMER CARE OF NAAPTOL & DISCUSSED ABOUT THE REFUND AMOUNT THEY ASSURED ME TO HAVE A PATIENCE THAT YOUR MONEY WILL BE REFUNDED IN 7 DAYS. SO REQUEST YOU TO KINDLY REFUND MY MONEY OF RS...
Complaint comments Read comments Complaint category Fitness Centers

Naaptol Online Shopping - Wrong Specification

User
 ravibenni on Apr 28, 2015
Order No. 14202044 Order Placed: 20 Apr 2015 VOX V3100 Triple SIM Phone with WhatsApp - Black I received wrong specification mobile: Digital Camera (not 2MP), 33KB inbuilt memory (not 100MB) & Its not 3.5 Audio Jack (Not working), Small pin charger (not charging), Network problem, No DATA Cable received etc....
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Refund/Replacement - Portable Car Washer not working

User
 Pablas on Apr 28, 2015
I received the portable car washer from Naaptol (Order no-14223783) on 23/04/2015 and when i used the product it was defective. I raised the complaint with the customer care of Naaptol (Complaint No-9714890) on 25/04/2015 and they assured that the defective product would be repaired and i just need to pack the product and one of person will collect the product from home on 4-5 days and will deliver it back after repair with in 7-10 days when I asked for the refund they totally refused. The support staff of naaptol is inexperienced and don't even have knowledge of troubleshooting the customer issues...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping - Not responding to our several complains made on mobile n mail to CRM

User
 Kirti Pancholi on Apr 27, 2015
The below written complain made to NAAPTOL but NOT ATTENDED SO FAR ..!!! Dear Sirs, Foremost kindly note the IME no: IMEI 911418251086049 IMEI2 911418251086056 ' SWIPE KONNECT 4E BLACK. PRODUCT CODE;12427625 The above PHONE was delivered at SURAT-GUJARAT at below mentioned address: JAYKAR ENGREJI / MRS.DEVI ENGREJI 206, RAGHE KRISHNA APARTMENT BEHIND PRESIDENCY SCHOOL RANDER ROAD. SURAT-GUJARAT-359009. Mobile -9099972402 / 9913763636 / 9727156017 Kindly be informed that above Mobile phone was made delivered on Date;08-04-2015 afternoon and received by my Sister in law Mrs Devi Jaykar...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Non Delivery of product

User
 Mensing Enghi on Apr 26, 2015
The following are order made & complaint for non-delivery of product but not yet resolved. Payment Mode: Credit Card / Debit Card (ICICI PG) Shipping Address: Dr Mensing Enghi C/O Mina Boruah, Near 10th A.P.Bn Gate, House No.2 Kahilipar, Guwahati Ph No.9954711266 GUWAHATI - 788019 (ASSAM) Mobile :9957087729 Landline :3673236791 Item Ordered: Pack of 3 Day And Night Vision Sunglasses Pack of 3 Day And Night Vision Sunglasses Sold by: Kawachi Group Qty: 1 Warranty: 7 Days Warranty Against Manufacturing Defects. Price: Rs.999.00/- Shipping Charges: 299.00/- Payment Made Gift...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Kawachi sunglasses set

User
 VISHNU VEDANTH on Apr 23, 2015
Sir, I am a retired govt.servant. Impressed by your ad, I placed orders for the purchase of 3pcs of sunglasses 2 weeks back and I received the consignment the very next day. I received the glasses after paying Rs.1, 300/ But, within a week's time, I saw the ad in which the very same 3pcs of glasses are sold at Rs.999/ I feel, I am cheated by paying Rs. 300/ extra. I do not have any proof other than the Kawachi Group bar code No.8/8284/2C15022336 33 pasted on the box in order to substantiate my purchase. Hope you will do the needful to compensate the loss. Regards, Ramachandran S...
Complaint comments Read comments Complaint category Cosmetics

Naaptol Online Shopping - Damage product return payment not refunded

User
 nirmalsingh42 on Apr 22, 2015
I have ordered a electric roti maker combo from naaptol.Order No. 13179838 date 19 feb 2015. I recieved defective product, returned and then they send me new product, howeever the product was again defective. There wae mas a huge differencce in the quality of the 1st product and the second. The products are not standard. I asked them to return my monery . have not recievd the refund yet . Also I have posted a negatie review about this product on naaptol.com, however the same is not there on the web. So naaptol people are only showing positive reviews about the product that they want to sell...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - My complain for refund not entertained complain no 9457319

User
 niraj72666 on Apr 21, 2015
I have puchased 3 goglles from naaptol for Rs 1298 vide my order No 13829215 on 29/03/2015 and informed company that product is not as per their demonstration on TV. First they have told that our courier people will come to collect the product subsequently I received call from them that no one will come and you have to send it by courier and courier cahrges will be paid by the company. I have sent the parcel by DTDC courier from Ahmedabad and charges paid Rs 100.Now till date company has not refunded Rs 1299 plus courier charges Rs 100 i.e Rs 1399 against every time assurances given by call centre...
Complaint comments Read comments Complaint category Online Shopping

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