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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - order not delivered and cash not refunded in my account

User
 c2bansal on Nov 25, 2014
I placed an order with Naaptol(Order Number: 11276517) on 27th October 2014 for this product Dezine Wrist Watch for Women - White It was not delivered on my adderess. So i requested them a refund my cash. i have all ready three times complaint registered but not good response. this is my last warning 4 u....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol.com - Return of delivered item due to poor quality

User
 mupuj on Nov 22, 2014
1. An order for 08 bedsheets with 16 pillow cover was placed vide order No. 11489952 and accordingly the said item delivered. The quality of received item is very poor and colour also not the same as shown and promissed on TV. Complain on this regard for return the items and refund the total money amounting Rs. 3398/- (including delivery charges) has already submitted vide complain No. 7806972. Status of complain has also been asked through your rep. Mr.Sourabh and Mr. Parmanand (Three times). 2. In view of the above, I was requested to make necessary arrangement for collecting the above mentioned...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - order No.11582296

User
 viss on Nov 22, 2014
I have been ordering goods from Naaptol for the past five years. The above order was for 7 Art silk sarees asper your TV ad which i had ordered for a birthday in my family on the 22nd of this month.. I had booked my order on the 15th of this month ...I received an SMS that I would receive the Parcel on the 17th ...On the 18th I contacted your office and I was informed that the parcel would reach me on the21st . Today is 22nd and the birthday for which I ordered those sarees. I called your office today and I was informed that the parcel would reach me on the 24th which I don't want. KINDLY...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol - SUPPLY OF SUBSTANDERD BED SHEETS

User
 kararunakar on Nov 17, 2014
As per TV Adversiment I have purchased 5 Bed Sheets ana 10 pillow covers.My Order no 11564314.After opening he parsil I found the material was substandered. The bed sheets are used only in Tent House.MY compliant No 7823668 in the Naaptol.They are cheating the customers by TV advertisements.They have advertised if not satisfied withthe product it can be returned and the money will be returned.Hence I request you to do justice. My Address isDr T.V. Karuna Kara Rao.FLAT NO 204, VINAKAYA MBS DE ROYAL APTTS, NEW BOIGUDA SECUNDERABAD 500003.AP My MOBILE NO 9866486546....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Naaptol / Multipurpose Folding Table - Defective Material

User
 gonavimumbai on Nov 17, 2014
I had booked a multipurpose laptop folding table from naaptol online shopping. My order No is 11444535. I registered a complaint today with Naaptol with complaint id no :7820768 regarding it and they sent me a message asking me to courier it back to them. They also gave me a number to have a free pick-up of bluedart. I have been trying this number for a couple of hours and no is picking it up. I also told them that I can return the bought material to the courier company if they provide me the address of nearest courier services in my location but none of this has been done by their side. The...
Complaint comments Read comments Complaint category Furniture

Naaptol Online Shopping - BRANDED ROTI MAKER

User
 vinodsai007 on Nov 17, 2014
Order ID : 11305238 Product : Branded Electric Roti Maker + Atta Maker + Free Hotpot Respected Sir/Madam, Please accept by request. I received by order on 08/11/2014 in my absence. Because my brother brought it when I am out of station. After returing I checked on 12/11/2014 that the handel was broken and a dangerous current shock happened. We thought the Napptol person will come and submit us the product. But unfortunately it will be delivered through postal which is risky. Because the postal persons would not take care of the product. Here are the details of your order Order Date...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Naaptol Online Shopping - Mini silai machine with thread set

User
 deepti raul on Nov 11, 2014
we have order you mini silai machine with thread set ie, order no.11060530 but it is not working and we have tried to operate the silai machine so many times but it is not working .we have call you so many times in your number 922-353-7000 but ur keeping our call on hold not replying the call so now we request you please come and attend our complaint or take back ur product and refund the amount....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - Naaptol Scam, Fraud, Cheater,

User
 Parvez Saifi on Nov 10, 2014
I have placed an order for 43 pieces stainless steel but I received only 26 pieces. I have raised a complaint against my order and my order no. is (11136260) Complaint no. (7528930) they said that your refund will be transferred in your account within 8-10 days. But almost 20 Days completed and I still didn't receive any refund. Every time they change their statements. They are making fool to the customers, I request don't ever buy any product from NAAPTOL fraud company. Their products are completely worst the products quality is very bad. SCAM, SCAM, SCAM, SCAM, SCAM, SCAM, SCAM, SCAM, SCAM,...
Complaint comments Read comments [1] Complaint category Electronics & Appliances

Naaptol Online Shopping - Refund for order of 7 premium sari set Order No - 11056978

User
 MK14 on Nov 8, 2014
Bought 7 premium sari set (Order No - 11056978) on 14th October.they delivered it somewhere in Kolkata instead of mentioned address of city Bettiah, Bihar which was clearly mentioned at the time of purchase.In between while tracking my product Naaptol representatives misleaded me by telling it is in Delhi/Kolkata/Muzafferpur/Patna and reach to me safely next day whenever I asked. I raised the complaint in mail.Got reply today that it is delivered already somewhere in Kolkata.This is certainly a fake delivery. I find it a total fraud from the end of Naaptol/Aramex which is clear seeing the receipt...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - DEvante Salsa D966 Dual Core 6.5 calling 3g tablet not functioning

User
 chinnappa.c on Nov 6, 2014
i ordered Devante Salsa D966 Dual core 6.5 inch 3G calling Tablet on 24th october through online order ID No : 11227098 and I received it on recently through frish flight with Awb courier . As soon as i received it i rechared it for some hours and then I thought of installing sim options and sdcard but the product not responding .It began show reset factory settings Nothing appeared on the screen to operate therefore please tell me where should I send My product either to replace it by a new one or get it reberse the amout....
Complaint comments Read comments Complaint category Laptops / Notebooks

Naaptol Online Shopping - Feels like scammed

User
 vismit on Nov 6, 2014
purchased a Powerbank from Naptol when i recieved, It was defective i files a complaint and they asked me BlueDart will visit and take the product from me. Since then i am calling NapTol and BlueDart no one is coming and picking up the product, . I have called more then 50 times. Which might have billed me 200 Rupees... Naptol response: We have noted your complaint and BlueDart persn will visit to you with in next 48 Hours. BlueDart: We have noted your complaint and we will visit today after 5pm.. But no one responding and coming to take the product, . No help from customer...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - PowerBank Defective

User
 vismit23 on Nov 6, 2014
I purchased a Powerbank from Naptol when i recieved, It was defective i files a complaint and they asked me BlueDart will visit and take the product from me. Since then i am calling NapTol and BlueDart no one is coming and picking up the product, . I have called more then 50 times. Which might have billed me 200 Rupees... Naptol response: We have noted your complaint and BlueDart persn will visit to you with in next 48 Hours. BlueDart: We have noted your complaint and we will visit today after 5pm.. But no one responding and coming to take the product, . No help from customer care... I...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - replace my order

User
 vimalkumar2503 on Nov 3, 2014
I ordered 8 polo tshirt combo pack (order no: 11040246) . i raise the complaint on 24-10-14 . but no response still today. and i call naaptol every day. I hate this type of irresponsibility. please call me immediately to resolve this problem..otherwise please return my money...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - phone replacement

User
 perumalprabha on Nov 1, 2014
sir, I purchase a karbonn titanium S2 + on naaptol and they take one weak of time to delivery and the mobile was delivered on 22/10/14 at 17.30 but phone was not working properly so i make a compliant on that problem in ur customer care centre .compliant no:7501523 and my order no: 11052094 from the date of compliant i make lot of calls to your customer care and i go for near karbonn service centre and that person says the problem cannot be rectified and they gave DOA certificate on that mobile on 25/10/14.and i also says about this certificate to naaptol customer care but today 01/11/14 there is...
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Defective product delivered

User
 vasundhara1 on Nov 1, 2014
Order Id- 11005913 Ordered a Roti Maker from Naaptol. It was delivered to us in damaged condition. And also it is not woking. After logging complaints on its telephonic customer care many times still there is no response from them. Each time we are promised to be serviced in 24 -48 hrs but nothing happens. It is really ridiculous, if they cant handle the business they should stop doing it. First we want our product to be replaced but now we are so frustrated that we just want refund. Please help....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - Fake delivery commitment by Naaptol; Order ID : 11224710

User
 jaipalsingh171 on Oct 30, 2014
Hello Order ID : 11224710 I order one phone through naaptol on 24th oct. expected delivery date was on 27 oct Naaptol provide me the below courier details. Courier Name: Blue Dart ( AWB Number : 69037259896) 1st thing the AWB Number provided by naaptol is fake. They just put some dummy number to show customer that they are delivering as soon as possible. 2nd they close all of my raised complains for delivery. Every time they just postpone the delivery date. Can you people please do the needful. For all, Please don't shop on naaptol.Its a worst service provider for online shopping. Regards,...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Order not delivered

User
 KRISHNANGANAPATHY on Oct 23, 2014
I have paid amount for cctv camera online via naptool.But the product had been sent via aramex courier which had returned the product to company stating that the the area is non servicable area.Please check and send me the product cctv camera through another courier which will deliver the product to my address 139.Ccccccourtallam main road, melakaram.Tenkasi 627 818 krishnang...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - Not return the Product

User
 Ghanshyam014 on Oct 14, 2014
Dear Sir/Madam, I have bought a sewing machine from Naaptol as per show product demo on TV. I have use it and found it’s not stitch the cloth properly so I complained on customer care many time they connected to me with their technical team to resolve my issue but unfortunately they are not able to solve my issue at last I have sent a mail to Naaptol Support team. They confirm me to solve this issue and take back the product from my house by Blue Drat Currier services. But no one visit my house form any Currier company till yet and yesterday one phone received from Naap-tol company and blame...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - machine stitching problem

User
 priya123@gmail.com on Oct 13, 2014
Dear sir, My Order No: 9364612 Bill no: 1205, Address Of: Priya loganathan 21/109, Vedha salai Kulasekarapuram, chinmaya nagar, chennai-93. cont: 8807294277 id: padmapriyaloganathan71@gmail.com My machine was stitching poblem. Machine warranty is running on, please Repalace Product or service immediately.. Regars, Priya...
Complaint comments Read comments Complaint category Products & Services

Naaptol Online Shopping - the company cheating with me and not giving full product or refund

User
 santoshkpt1 on Oct 12, 2014
Dear Sir/Mam i have buy a product "Smart Home 43 Pcs Stainless Steel Storage & Serving Set" on 29 July 2014 from Naaptol website having Order Number:- 10055996 and i had to paid Rs 1873 (Discount Price by using Coupon Original Price was Rs.2398) to them by cash on delivery. and after the product reached at my home i have unpacked the Parcel and compare the number of pieces i have got in that parcel with number of pieces showing on the websited and i found that only 27 pieces of the product i have got in that parcel and rest were missing means i hope they have not send the full product so 17pieces...
Complaint comments Read comments Complaint category Appliances

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