Naaptol Online Shopping Customer Care
Naaptol Online Shopping Pvt. Ltd.
Customer satisfaction rating: 7%
Submit a Complaint
1481
COMPLAINTS

Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt. Ltd.

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Address
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts


Additional info
Mumbai
Unit 418, Building 2, Sector 1, Millennium Business Park, Mahape, Navi Mumbai 400710

Gurgaon
118, 1st Floor, Sushant Tower, Sec-56, Sushant LOK–II, Gurgaon 122003

Jaipur
3/305, Girdhar Marg, Malviya Nagar, Jaipur 302017

Customer satisfaction rating
7%
Complaints
1481
Pending
366
Resolved
12
Bad news - Even though we've managed to contact the company, they're quite slow at resolving complaints.

Working hours
Mon12:00 am - 12:00 am
Tue12:00 am - 12:00 am
Wed12:00 am - 12:00 am
Thu12:00 am - 12:00 am
Fri12:00 am - 12:00 am
Sat12:00 am - 12:00 am
Sun12:00 am - 12:00 am

Naaptol Online Shopping related photos (169)

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Naaptol Online Shopping Customer Care related pictures (169)

Naaptol Online Shopping Complaints & Reviews

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Naaptol Online Shopping — For return of paid money or delivery of right ordering products

 rrout on Nov 29, 2016
We have been received rong product against Juser & sliceier cumbo on dt-03-10-2016, order no-27685122. Regarding In this issue alredy I have informed to customer care, But still now They have not solved this problem or not refund my paid amount.Now There people's to opposition me & force to pay extra delivery charges or to be taken vouter for next purchase...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol.com — Product replaced but only one pair was with correct size.

 Padmendra S R on Nov 21, 2016
Your transaction is successful.
Thank you for shopping with naaptol.
Date: 26 september 2016
Payment option: cash on delivery (Cod)
Your order summary is provided below:
Item order id product name seller name qty. Product price shipping cash voucher discount reward point discount total amount expected delivery

27412794 get in shape slimming vest for men - pack of 2
Size: l-xl khel mandir 1 1, 299 399 0 0 1, 698/- fri sep 30, 2016
Two pieces of above product were received after purchase in large (Xl) size. Since the size short, new xxxi...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol Online Shopping — Mobile order cancellation

 Gouse Bhai on Nov 21, 2016
Sir, my order no is 29403183 .i want to cancell my order ....
Complaint comments  Read comments Complaint category Mobile Handsets

Naaptol Online Shopping — This phone no. 74640-73150 is from Naaptol Shopping Service

 karunesh_shri on Nov 18, 2016
This phone no. 74640-73150 is from Naaptol Shopping Service. Today he called me and use vulgar and abusing word. I ordered a product 8-9 months ago from Naaptol.com but i cancel the order. It is not just 1 time a had a call from Naaptol.com. They always call me from a different no. in every 1-2 months.
please lodge a complaint against this number and take an action as soon as possible.

18/11-2016...
Complaint comments  Read comments Complaint category Online Shopping

Naaptol — Refund of courier

 Akash Kasar on Nov 16, 2016
I akash kasar, i ordered roti maker, as i dissapointed from this order i returned using my. Nearby courier system i paid rs 360/- for courier and naaptol. Consumer care tell me that u will refund. My courier charges. Of order id-27342252
Nw till a date. I didnt get refund as i. Contacted your consumer care. They are not responding to me. Alwys says that your refund is. Credit on your. But. Not yet credited. Plz support...
Complaint comments  Read comments Complaint category Electronics & Appliances

Naaptol — Complaint regarding refund gift voucher provided by company

 202dev on Nov 16, 2016
Product brohood black cotton shirt
Gift voucher code - ntcvee35jn
Company has provide me invalid refund voucher which is not working at all... Company is not giving my money... Which is 698... They gave me this invalid voucher and asked me to place an order using this voucher code... But the code is not working... I am very upset... I don't know what should i do... Plz help me... Naptol has wasted my 698 rupees and has also wasted my lots of time... Plz help me... Plz...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — 7" mobile tab

 Sanjay S Sawant on Nov 13, 2016
I purchase 7" tab for Rs.2999/-from datawind Pvt Ltd In that tab incoming and outgoing voice is very low I could hear voice from incoming calls. In this tab setting no play store facility subway surfing did not download battery charging capacity is very low In advertise they said 1 year internet free form reliance GSM I go to service centre in 138 Dream mall Bhandup west their employees said this internet facility not available so how they advertise on naaptol that 1 year internet facility from Reliance GSM. So I want to refund my money from datawind I dont want this tob. So please please help me...
Complaint comments  Read comments Complaint category Mobile Handsets

Naaptol Online Shopping — Defective product

 Ranjit Panigrahi on Nov 12, 2016
I bought this roti maker from Naaptol around 7 days ago and while using it on the very next day, we felt the current on the base and outer portion.

Also the entire set became as so very hot that mine and my wife's hand was burnt a little bit.

I requested them over email and whatsapp to take it back and refund our money. Now they are not responding at all.

We feel cheated. Pls help us.

Regards,
Ranjit Panigrahi
Order placed by my mother: Pushpa Panigrahi
Contact: 9221424967/ 8108661159/ 9820173105
Email : panigrahi.ranjit@gmail.com
Complaint comments  Read comments [1]Complaint category Electronics & Appliances

Naaptol Online Shopping — Rash and harsh talks of service woman

 Anonymous Man on Nov 10, 2016
I would request naaptol to look into the behaviors of their service people. Here in jorhat, asaam, i requested a cancelation of an ordered product from naaptol for which a service woman of your dealer in jorhat blatantly talked rubbish using harsh language. Well this isn't a good thing for your image and reputation. Just like me a lot of people have started to take up alternatives, shocked by this audacious behavior of your service staff....
Complaint comments  Read comments Complaint category Products & Services

Naaptol Online Shopping — Refund amount to my credit card

 srikanth1984 on Nov 8, 2016
I am srikanth.i ordered one product intex mobile and on that day i cancelled the product .next i disscussed to customer servive and support teams also .not refunding the amount.i am middle family person try to advice .
my order:28716654...
Complaint comments  Read comments Complaint category Credit Cards

Naaptol Online Shopping — Jeo tex Tv mobile

 sharmila MT on Nov 7, 2016
As iam ruman ordered a 4 sim jeotex mobile order number 22502211, and iam not satisfied by this product it has many problems like display is improper not able to use internet and speaker is not good so i kindly request you to provide me refund or provide me a new android mobile of same price this is a kind request of mine to you please take a action against it...
Complaint comments  Read comments Complaint category Computers & Accessories

Naaptol Online Shopping — Mahika jewelry collection

 harasitkumar on Nov 5, 2016
The product shown to the T.V. & received Item was totally different by its deign, material, quality concern. My order no:27197245. & Paid case Rs:1500.I return the Item on 01/10/2016.
I call customer care several time, No body is there to pick up my phone.
Kindly if possible please guide me how to recover my harden money & stop this fraud business in open market.

Thanks & B'rgds
Harasit...
Complaint comments  Read comments Complaint category Products & Services

Naaptol Online Shopping — Fake lucky draw call

 vinayak 06 on Nov 4, 2016
Dear sir/mam i attend a phone call to the naaptol online shopping co. Executive said to me that you have won a lucky draw with rs. 1240148 or tata grad safari car. And you have to pay some money to get this amount. I trust him & agree to pay.
They demand me 6400 or pay 10% of it, they will credit the full amount to my account.
They have given us the a/c no. 20365370091,
A/c holder name - samar suman....
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping — Refund my money in cash i dont need any money voucher

 harshh67 on Nov 3, 2016
My mom ordered a sewing machine from naaptol, which was not worthy so we send it back that to there collecter came after 1 month to collect product, after that we received the money voucher for my product so i tried to use it but when i tried my transaction was unsucessful so i tried again then it showed your money voucher is been used, , , so i called naaptool call center they said they took my complain and your money voucher will be send with in 2 days, but not so i again called them same again they took my complain and your money voucher will be send with in 2 days but i didnt recieved any voucher...
Complaint comments  Read comments Complaint category Unauthorized charges

Naaptol Online Shopping — My order cancel

 mukeshmaurya on Nov 3, 2016
My order no 28863007 . I should not want.because l donot like it....
Complaint comments  Read comments Complaint category Home & Garden

Naaptol Online Shopping — Cancel order

 Raja Raghav on Nov 3, 2016
This is wrong product I want other project due to some Network issue this project was select please cancel this order asap...
Complaint comments  Read comments Complaint category Laptops / Notebooks

Naaptol Online Shopping — Winning a lottery

 Kamlesh Kharade on Oct 28, 2016
As per the condition naaptol has organised a lucky draw we have won the first price they are not doing the procedure and giving false promises saying that pay this much money open current account or pay the same money or they will not transfer the money and also they are making the condition complicated i have got a proof of the message sent by naaptol.pls do the need ful already we have paid registration money and further procedure money still they are making the condition more complicated....
Complaint comments  Read comments Complaint category Online Shopping

Naaptol Online Shopping — Cheating the customers

 srinivasankarunakaran on Oct 28, 2016
Please refer the order no. 28145547 and the product has been received by me. Since publicity of the product was for 43 pcs but while opening we find it has got only 23 pcs. On contacting your side it was informed that 20 pcs are of the top. The valuation then therefore bluffing or misleading customers, you are collecting Rs.2398/_ including postal charges. It won't cost even 1000. You are misleading the customers. you arrange to pick up the product from my home and refund my money. If you are not.doing so shall make complaint with consumer redressal court for justice....
Complaint comments  Read comments Complaint category Products & Services

Naaptol Online Shopping — Roti maker

 Saniya Siddiqui on Oct 28, 2016
My order no was 27361673 .I ordered roti maker from Naaptol there is problem in the joints of wire as soon as we tried to make roti there was a spark in it and it stopped working.after that I lodged a complaint regarding it customer care person said courier boy will visit in 3_4days for pick up it was almost a week no one turned up I again called up then again another complaint was attached to the existing complain regarding courier pickup and he said that i will receive a call with 24-48hrs since then it is a week I did received any call again I called to customer care he said that boy visited...
Complaint comments  Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping — Pakhi shubhangi 7 georgette sarees (7G22)

 durgacharan on Oct 26, 2016
I had ordered for pakhi shubhangi 7 georgette sarees (7g22) vide order number-28286440 dated 19 oct 16, but item received was 7 multi coloured dress material on 25 oct 16. For this i have lodged complaint with your customer care vide complaint no-19190704 dated 25 oct 16. I am seriously concern about your service as no one from your customer support had called me up after that. Do the needful at the earliest for replacement of the said item.

Name:- durga charan sahu
Mob no.-9929722449
E-mail id - durgacharansahu2809@gmail.com...
Complaint comments  Read comments Complaint category Clothing, Shoes & Accessories

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