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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - short found inside taged packet

User
 MANORANJAN7 on Jul 24, 2014
Dear Sir, I would like to bring your attention that i had booked some bearing order no-9649999 on cash delivery and already the consignment delivered by arnex on 22th jul against to pay basis.After open i found one matarial inside whereas bill qty was two, So i immidiately call to customercare regrding short issue and they provide me a complaint no-6642114. Therefore i request please consider the issue an ddo the needful. thanks & regards, manoranjan das...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol - Cheating on delivering the package on time

User
 tituanto on Jul 22, 2014
I ordered this product and I paid it online using my card. They told me that I will receive the product on 15th July 2014( Tuesday). Now today is 22nd July 2014 and when ever I call them and ask them to connect to the manager or supervisor, they put me on hold for 10 minutes every time. They asked me to call Aramax. The Aramax company people said that "No Order has been placed on this Name or Number" We are very disappointed and please do the necessary action against this issue. Yours Truly Titus Antony Luelz, Kallukadyill, Mathilil Po, Kollam, Kerala, India. Phone: (+91) 9995661556 (+91)...
Complaint comments Read comments Complaint category Products & Services

Naaptol Online Shopping - Horrible service

User
 javedmoulvi on Jul 18, 2014
TO WHOM MAY IT CONCERN

Order No : 9741817

Recently i had receive from email Ms Mansi Joshi she said the amount will be credited in my account in 4 working days but it doesn't came yet.

I am sending you this Email to say how appalled I am at the service I have received from your company. I was advised by friends to order from Naaptol but I wished I hadn't.

I ordered an Havells Maestro 1320mm Special Finish Color Ceiling Fan on 3rd July and because it did not arrive I phoned on the 9th July to cancel it . I spoke to a lady in customer...
Complaint comments Read comments [1] Complaint category Online Shopping

Naaptol Online Shopping - Order has not been delivered even after complaining 3 times in napptol

User
 Meet Oza on Jul 17, 2014
I have ordered sensation belt, wallet, watch and aviator sunglasses from naaptol.com on 1st July. I have paid money through credit card. But still I didn't received any status of my courior from naaptol as well as aramex courior service even after complaining by 3 times... I have not received my parcel or money back from naaptol.com. please resolve this matter ASAP....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol.com - Naaptol haven't shipped my ordered item in 6 days

User
 Biplab Manna on Jul 17, 2014
I have ordered a Fastrack P182BK2F Sunglass on Naaptol on 12th July morning. They informed it would reach me on 14th. But I'm quite embarrased that today is 17th July and the seller had not yet shipped my item. The naaptol Customer Care is also neglecting the matter....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Digital Alarm Clock with digital camera

User
 jaya gonsalves on Jul 11, 2014
| have purchased digital alaram clock with digital camera in silver color from naaptol site.They have handed defective piece.Camera is not working all and replacement of this product is within 15 days.Whenever I have phoned naaptol sale person they will keep a call on long hold then they will say our technician department will see.Within 48 hours you will get a phone call from our side.All in vain.Still am waiting for response.
Please do the needful....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - Bad service

User
 Bharath22 on Jul 11, 2014
I was ordered micromax moblie, it was develived after 10 days and the product is also fault.I had sent back to them and they are not responding after receiving the product.I call them and ask for Update and they gave refund voucher that we can able
to buy the products in same website and it has the validity of 1 Year.I got this refund voucher after 20 days.Then i ordered other mobile in there website.It was also not develived on time..still waiting...Over 10 days......
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Fraud shopping - Purchased item yet not delivered

User
 Rahul Kothaneth on Jul 9, 2014
I have ordered Blackberry bold 9900 mobile device using order no : 9724388 via naaptol which was meant to be a birthday gift for my dad, it was displayed in the site mentioning 2 days of delivery. Ordered the product on 02nd July and the expected delivery was mentioned as 04th July. Before making the order called up the customer service desk to ensure this product will be delivered within the date mentioned and the they responded positively. Liek everyone i had positive hopes on the delivery and 04th July passed without getting any response from naaptol service team. Even after 7 days of placing...
Complaint comments Read comments [2] Complaint category Mobile Handsets

Naaptol Online Shopping - very bad quality of watches

User
 Sunny Singh on Jul 8, 2014
Sir/Madame, My order no. is 9711656, Set of 3 Oleva Wrist Watch OVD 162 worth Rs. 1098. I received this order on 03-07-2014, the problem is that the quality of product even it is manufacturing vies or material vies is very bad, very cheap and third class, in the local market you can get that watches in only Rs.100 per pcs. and you people charging 1098 for that. In the last, i am requesting you please refund my total amount and take back your product as soon as possible because that product is absolutely use less for us. Thanks, Sunny Singh, Address: Jagannath International Management...
Complaint comments Read comments Complaint category Jewelry & Watches

Naaptol - not delivered the product

User
 narendraghatol on Jul 1, 2014
Non delivered the product
I ordered the product from Naaptol with advance payment on 12.6.2014. the ordered good sent via Aramex courier on 16.6.2014 but the aramex courier nagpur branch hold the product in nagpur from 17.6.2014 to 26.6.2014 and inform to me via mail, they are unable to delivered the product in amravati 444606 due to non service area. If aramex unable to serve in amravati, why the product picked up for delivery by aramex. And why the naaptol sent the product through Aramex. I complaining many time to Naaptol and Aramex in this regards but the response from naaptol and Aramex...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - fraud selling of VOX tablet saying it supports 3g data card

User
 mut on Jul 1, 2014
need refund..of 6000 paid towards the VOX last year. bought in the name of K.Muthuswamy. Kodambakkam.-24. Spoke to your customer service people many times but no reply.Since iam being in media industry will take it up to all people. Its our hard earned money . can any one cal me & respond. You will get a legal notice shortly if no response received. Regards Muthuswamy 9841277189...
Complaint comments Read comments [3] Complaint category Mobile Handsets

Naaptol Online Shopping - not getting product... till 17th day from shipping

User
 Arpit Luniya on Jun 29, 2014
Order no. 9499638
Billing Date 11/06/14
Product. Padmini cs -400gl built in gas hob
Max.delivered date- 18/6/14
Amount- 8300/=rs
Payment mode debi card
Sir, kindly request ..pls take action against this case...
they r not delivered the material after 17 days..and evn not replying about it properly...wat can ido sir...pl take action...
Complaint comments Read comments [1] Complaint category Business & Finances

Naaptol.com - delivery of wrong product and bad service

User
 Anshu Bharati on Jun 23, 2014
Order No. 9018225Set of 4 Mind The Gap Cotton TopDated: 27 Apr 2014 | Amount: 898.00

I ordered this product on the above date and i got a different and used product after 15 days. I complained about it with naaptol customer care, they sent a courier service to collect the product free of cost and assured to replace it with the original product within 7 days. After the given time period I had called the customer care for about 12 times and they are still not delivering the product and it has been 2 months now since I ordered the product. I called again to ask for a cash back and that...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - faulty product

User
 Rajesh Tandon on Jun 22, 2014
i ordered a hdmi projector 2 month back. i got the product through courier who took money and did not let me check the product. when i checked the product it was faulty. i complaint in naaptol, they said call blue dart courier, they will take the product from your house free of cast and we will replace it with new one. i called them 10 times, they made excuses and did not come. i complaint to naaptol, even they also wasted my time and i did not get relief. its going to be a 2 month and no action is taken. if this time my problem is not fixed i will file case in consumer court for cheating the customer....
Complaint comments Read comments Complaint category Entertainment and Recreation

Naaptol.com - Having Problem with refunding of defective and worst quality dress materials

User
 arunpandey2015 on Jun 21, 2014
i am having Problem with refunding of defective and worst quality dress material's, which i ordered through naaptol.com, myorder id is 9466912 and A/c Code is 113260. I have called lots of time to naaptol executive and they assured me to that the good will be refund but yet no one from courier company or naaptol helping me out from this problem.

The thing is that i m not going to use the dress material at any cost because that was to bad and worst to wear. if they refund then ok, otherwise i will never use naaptol in future for online purchasing. This was my first time shopping...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - cheater, fraud, looter and unethical online store

User
 sandipk86 on Jun 20, 2014
Order ID : 9571525 Pogo 16 Jar Revolving Multipurpose Rack - White & Orange I bought a Pogo 16 kithcen set for table. The price they charged is Rs. 999+ 299( shipping). Srange when I asked them why so much shipping charge? Their answer was that they want to send goods safely LOL. I beleived on Naaptol and bought the product. To my surprise the same product was available on SNAPDEAL, flipkart and ebay at a very very low price. At SNAPDEAL - it was only 677 with no shipping charges. I called to Naaptol and the response I got was disheartning. They dont speak with the...
Complaint comments Read comments [1] Complaint category Online Shopping

Naaptol - Cheater, looter, fraud and unethical online store is the definition of Naaptol

User
 sandipk86 on Jun 20, 2014
Product Name - Pogo 16 Jar Revolving Multipurpose Rack - White & Orange
R.s- 1248.00

Order ID : 9571525

I bought a Pogo 16 kithcen set for table. The price they charged is Rs. 999+ 299( shipping).

Srange when I asked them why so much shipping charge? Their answer was that they want to send goods safely LOL.

I beleived on Naaptol and bought the product. To my surprise the same product was available on SNAPDEAL, flipkart and ebay at a very very low price.

At SNAPDEAL - it was only 677 with no shipping...
Complaint comments Read comments [1] Complaint category Online Shopping

Naaptol Online Shopping - Wrong n defective product

User
 gandla sreenivasulu on Jun 8, 2014
I G.Sreenivasulu, Anantapur, AP, Ordered Set of 3 Ishin American Crepe Printed Saree Combo28 vide Ordered Order No. 9401278 and took delivery on by paying 1098-00. After delivery I found that, Out of three different sarees of red, blue and yellow.. Two red sarees ond blue sarees were packed and sent to me instead of one yellow saree.I called the Naaptol customer executive and complained. He advised me to send back through courier. The courier charges for sending back itself is Rs.100-00 and another Rs.100/- for receiving through courier which iam suppose to bear. It clearly shows the negligent...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Terrible quality of the material

User
 Ramah Prasath on Jun 7, 2014
I have received the order by yesterday. But the quality of the material is not good. U have displayed it with kurta but i got only dupata n salwar that too its not patiyala.

You have dispaly the product in good quality but the product got delie`vered is not the same.

So Kindly cancel my order n pay money back ASAP.

Reagards,
Ramah Prasath...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Fraud

User
 Tina Arland on Jun 3, 2014
I haveordered a product more than 4 months they have still not give my product andevery time I call they say we will call back in 24 hrs but I don’t get a call. Ihave taken 1010/- from me and cheating me on the refund. This site should beclosed down because there are many who are cheated by NAAPTON...
Complaint comments Read comments [2] Complaint category Health & Beauty

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