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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - Wrong Specification

User
 ravibenni on Apr 28, 2015
Order No. 14202044 Order Placed: 20 Apr 2015 VOX V3100 Triple SIM Phone with WhatsApp - Black I received wrong specification mobile: Digital Camera (not 2MP), 33KB inbuilt memory (not 100MB) & Its not 3.5 Audio Jack (Not working), Small pin charger (not charging), Network problem, No DATA Cable received etc....
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - Refund/Replacement - Portable Car Washer not working

User
 Pablas on Apr 28, 2015
I received the portable car washer from Naaptol (Order no-14223783) on 23/04/2015 and when i used the product it was defective. I raised the complaint with the customer care of Naaptol (Complaint No-9714890) on 25/04/2015 and they assured that the defective product would be repaired and i just need to pack the product and one of person will collect the product from home on 4-5 days and will deliver it back after repair with in 7-10 days when I asked for the refund they totally refused. The support staff of naaptol is inexperienced and don't even have knowledge of troubleshooting the customer issues...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping - Non Delivery of product

User
 Mensing Enghi on Apr 26, 2015
The following are order made & complaint for non-delivery of product but not yet resolved. Payment Mode: Credit Card / Debit Card (ICICI PG) Shipping Address: Dr Mensing Enghi C/O Mina Boruah, Near 10th A.P.Bn Gate, House No.2 Kahilipar, Guwahati Ph No.9954711266 GUWAHATI - 788019 (ASSAM) Mobile :9957087729 Landline :3673236791 Item Ordered: Pack of 3 Day And Night Vision Sunglasses Pack of 3 Day And Night Vision Sunglasses Sold by: Kawachi Group Qty: 1 Warranty: 7 Days Warranty Against Manufacturing Defects. Price: Rs.999.00/- Shipping Charges: 299.00/- Payment Made Gift...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Damage product return payment not refunded

User
 nirmalsingh42 on Apr 22, 2015
I have ordered a electric roti maker combo from naaptol.Order No. 13179838 date 19 feb 2015. I recieved defective product, returned and then they send me new product, howeever the product was again defective. There wae mas a huge differencce in the quality of the 1st product and the second. The products are not standard. I asked them to return my monery . have not recievd the refund yet . Also I have posted a negatie review about this product on naaptol.com, however the same is not there on the web. So naaptol people are only showing positive reviews about the product that they want to sell...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - My complain for refund not entertained complain no 9457319

User
 niraj72666 on Apr 21, 2015
I have puchased 3 goglles from naaptol for Rs 1298 vide my order No 13829215 on 29/03/2015 and informed company that product is not as per their demonstration on TV. First they have told that our courier people will come to collect the product subsequently I received call from them that no one will come and you have to send it by courier and courier cahrges will be paid by the company. I have sent the parcel by DTDC courier from Ahmedabad and charges paid Rs 100.Now till date company has not refunded Rs 1299 plus courier charges Rs 100 i.e Rs 1399 against every time assurances given by call centre...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - return back of our product

User
 Alekhya Pendem on Apr 21, 2015
hi, I Mr.P.SIVARAMA KRISHNA.. addr:pendem shivaramakrishna HNO:8/157 karivepaku vari street, tenali road mangalagri near midde center VIJAYAWADA 522503 on the date 12/03/2015 amount of Rs.6959 has been debited from my credit card account.the deliver person had came up with the product we ordered to our residency..but finding no one is present there...he went off.later we approached him for the product...he replied that the product had been sent back to the company itself...so, requesting you to sent our product back to the same address...as no product is there with us...but our...
Complaint comments Read comments [1] Complaint category Credit Cards

Naaptol Online Shopping - Foam dispenser unit

User
 N V S Iyengar on Apr 16, 2015
order No13897709 Item No9760 Consignment No85894410-Portable Automatic Car washer Consistent fallow up with courier firm the parcel has delivered yesterday.Afterwards I found that Foam dispencing unit was not found in the packet.In the absence of the unit I cannot use the item. there by request you to kindly arrange to send the unit immediately. I look forward your immediate compliance. Thanking You N V S Iyengar Mobile : 9902350468 Mail ID: iyengarnvs@gmail.com...
Complaint comments Read comments Complaint category Other

Naaptol Online Shopping - Non working product

User
 kamran mirza on Apr 15, 2015
I have ordered an mobile phone from Naaptol against order no.14035577 product received on 13.april.2015 and it is not working properly and when I called them up for return and refund my money they said they don't have return policy on branded product and asked me to go to service center. Phone has got bunch of problems in it and I want my money back from Naaptol....
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - defective silai machine

User
 umeshnarayan on Apr 14, 2015
Dear sir, i purchased Mini Silai machine through Naaptol vide order no. 11187033. since the purchase of machine we are not able to stitch with this machine, as the' threads of Babbin and main thread is not at all locking ' once i a have already made complaint to your company vide complaint No.8513068 dated 13-1-2015 and 9583627 dated 14-1-2015 . when I made first time complaint I received poor suggestions from your company and she tells no service available to keep some news paper alongwith cloth and stitch. still I am not not able stitch a single cloth .Hence I request you kindly send some service...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - Harassment mail

User
 arkajit sanyal on Apr 10, 2015
Myself Arkajit Sanyal want to tell you that I had ordered a home gym equipment from your concern you had accepted my order at my pin code and have done all procedures of payment and gave assured mail for shipping that product.But now you are telling that you can't shipped the product of that pin code.If you don't shipped the product then why you accept my order with payment.I am felling so harassed and never buy anything from naaptol further and tell every body of my circle to buy anything from naaptol.I am also attaching a pdf of your confirmation mail. Regards Arkajit sanyal West Bengal,...
Complaint comments Read comments Complaint category Fitness Centers

Naaptol Online Shopping - defective piece of scandals

User
 RANI MATHAI on Apr 10, 2015
Dear Sir, I have received the parcel on 3rd April opened and show the product mentioned is defective. On line complain has been registered but so far no action has been taken. The details are as follows: 1. Order No: 13771157 2. Complain No: 9463895 3. Bill No: 40862263061 4. Account Code: 50614601 5. D 04946B I hope you will take some immediate action and replace the same at the earliest. Regards Elizabeth...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - unsatisfactory product

User
 shailaaggarwal on Apr 9, 2015
Registered a complaint on same day of the receiving of product and asked to return the same. I got the product on March 31, 2015 and registered the complaint same day. The executive told me a courier boy will come to pick up the product. Now executive is saying no complaint registered and product can not be returned....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - MY PRODUCT PAYMENT ARE REFUND

User
 krishnamittal on Apr 4, 2015
DAER SIR, MAINE 14 MARCH 2015 KO TV VIDEO GAME (DELHI HAAT EDUCATIONAL COMPUTER TV GAME WITH MOUSE) KA ORDER DIYA THA JO MUJHE 17 MARCH 2015 KO 7.30 PM PAR MILA THA GHAR JAKAR CHALAYA USME 3 TARAH KI PROBLEM THI JOYSTICK, KEYBOARD KE BUTTON AUR SOUND KI. MAINE PHONE PAR NO. ( 09223537000) PAR COM. KI LEKIN AJJ TAK MERI PROBLEM SOLVE NAHI HUI HAI. AB PLZ MUJHEAPNA 100 RS. REFUND CHAIYE MAINE UNSE KAHA TO MANA KAR DIYA JABKI ISME LIKHA HAI PAYMENT ARE REFUND KA OPTION BHI HAI PLZ HELP ME MY PAYMENT ARE REFUND THANKS YOU SIR HIMANSHU MITTAL 08130350875 MAINE PRINTOUT BHI ATTACH KIYA HUA HAI...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - purchase of roti maker

User
 SURAJIT DUTTA 2410 on Apr 3, 2015
i have filed a complain on 31 march 2015... after that i had received a call from naptol team saying that u should return the product and we should refund you the money which u spend... sir if i return the item what about my courier charges which i had paid during purchase as well as during the process of return... pl guide on this ......
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - Mobile Phone VOX DV10

User
 waseeq rashid on Mar 31, 2015
I have purchased the mobile phone from naaptol VOX DV10 order no. 13407292, but whatever product they have shown in tv by them is very different from the original one, the product is completely useless and it is a trash in the name of product. If the product price is itself Rs. 2999. How could the charge COD 300 to 500 rupees for the delivery. When the claim to be the cheap selling product company. I will compliant to higher authorities and will drag them to consumer court as well....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Naaptol Online Shopping - PURCHASE OF ROTI MAKER

User
 SURAJIT DUTTA 2410 on Mar 30, 2015
I HAVE ORDERED A ROTI MAKER FROM NAAPTOL BUT WHAT EVER PRODUCT THEY HAVE SHOWN IN TV AND THE CD PROVIDE BY THEM IS VERY DIFFERENT FROM THE ORIGINAL ONE. TILL THE PRODUCT I HAVE RECEIVED I HAVE TALK TO SEVERAL TIMES WITH THEM BUT THEY JUST HOLD MY LINE FOR MORE THAN 15 MINUTES FOR VERIFYING THE DETAILS AND NO POSITIVE RESPONSE HAVE BEEN MADE FROM THEM TILL DATE. PL HELP IN THIS MATTER FOR WHICH I WILL BE GREATFUL TO YOU SURAJIT DUTTA...
Complaint comments Read comments Complaint category Internet Services

Naaptol Online Shopping - Defective stainless steel boxes included

User
 Santhi Veena on Mar 24, 2015
2 boxes in the 70 pieces kitchen stainless steel set are broken on sides. The steel was so cheap and the lids are very loose. The product quality is very cheap. Please take this back and replace the utensils ASAP. Naaptol is giving false advertisement and not up to the standard. A very bad experience with Naaptol....
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - pen camera not working-regd

User
 srisharneesh@gmail.com on Mar 17, 2015
From P.Muruganandam, Cell no-9976876558 64/D8-Bharani Appartment, email id –srisharneesh@gmail.com Malaikkavalar Kovil Street, Vellur Road, Tiruchengode-Post, Namakkal –Dt, Tamilnadu State-637211. To Naaptol online shopping. Sir, Sub; I Ordered 16gp spy pen camera+aluma-get from sky shop- product not working-return and want new another product-regd- I am ordered 16gb spy pen camera +aluma in your company dated 30.12.2014 through online. But I got the product from sky shop products-ssp001, j3 Rajouri Garden, New Delhi, through Bluedart courier COD.Now the16gb spy pen camera...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - cheating and fraud

User
 k.vani on Mar 11, 2015
I have ordered aluminium wallet and I have been cheated with the quality and money. Naaptol.com has taken 1300/-(999 for wallet and 299 for shipping). And delivered the product of Rs. 80/- only. I was simply cheated by the product. They advertised on TV that its an aluminium wallet. But its a third class plastic box. I have seen much better quality in our local market in Rs. 40/- when called to customer care they denied to change the product....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - DEFECTIVE PRODUCT AND FRAUD ACTIVITIES

User
 pathak0702 on Mar 7, 2015
Hi ThereThis is VIRENDER Kumar pathak Oredered one Roti Maker from naaptol but they intentionally delivered defective Product. When I called Customer care They are not responding properly. They are asking to send the defective product to naaptol at my Owm cost. DEFECTIVE PRODUCT IS DELIVERED TO ME ITS NAAPTOL'S MISTAKE WHY SHOULD I PAY IF COMPANY IS RESPONSIBLE. I WILL WRITE THE SAME TO THE DIVISION OF CONSUMER AFFAIRS. NEED APPROPRIATE ACTION AGAINST THEM. REGARDS VIRENDER 9798956483...
Complaint comments Read comments Complaint category Appliances

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