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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - Neither refund nor the correct order supplies

User
 sps panwar on Dec 19, 2014
Order no. 11377083 for the supply of New Car Compressor etc. was placed on phone on o2-11-2014. Wrong items were supplied. Therefore complaint sent on 06-11-2014. You accepted the mistake and suggested to sent back the items. Complaint no. 7672343 was registered on 06-11-2014. On your advice items sent back through Blue Dart on 15-11-2014. Your SMS recieved me on 19-11-2014 with the following message :- "Dear s.p.s. rerf. your order no. 11377083, we have processed your request for refund . Please expect refund in 10 next working days.Naaptol Team. It is now a month instead of 10 days but with...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping - 11797934 (Branded Advanced LED Cinema Projector with HDMI Port)

User
 bhulka on Dec 19, 2014
Shipment Number: 40646849935 Pickup Date 12/01/2014 Shipper Reference 11797934 Current Status: Still now Not received. Shipment History Kolkatta Branch, India 12/3/2014 6:09:00 PM Attempted Delivery - Access Restricted / Customer Intructions Required Kolkatta Branch, India 12/3/2014 5:57:00 PM Out for Delivery Kolkatta Branch, India 12/3/2014 2:59:00 PM Received at Operations Facility Kolkata Airport Office, India 12/3/2014 1:16:00 PM Departed Operations facility – In Transit Kolkata Airport Office, India 12/3/2014 11:51:00 AM Received at Operations Facility Delhi...
Complaint comments Read comments Complaint category Computers & Accessories

Naaptol Online Shopping - i am not satisfied with the stuff of this product

User
 Bharti Joshi on Dec 14, 2014
Hello Myself Arushi Joshi want to inform you that on 23rd of nov. i have orderded this product and on 28th of nov. i received this product but i didnt received this product as i was expecting & as u have shown in your site. its was just a fake product so i returned this from the Frist Flight courier on same date i mean 28th of nov. And till u didnt reimburse my money which i have incured on it, from now i am not gonna look for your site its just a fake site... you just make fool to your coustmers one more thing first teach your representative how to talk with a coustmers i was soo polite...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Have not received my product

User
 winner1980 on Dec 13, 2014
My Order No. 11601317 .. Order Placed on 16th Nov 2014.. We got the product with wrong size, so we contacted customer care on 17th November for the replacement and they have taken the request and gave a number as K240411 and told us to return it to the courier boy who comes to collect the product in person. We have returned the product on 25th November but still now we have not received the product. We have contacted the customer care again on 6th December they said sorry and will call us back in 3 days but no calls from them and not even received my product... hope managment will look into this...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - naaptol - the worst shoppping place.just a place where everyone gets cheated

User
 Ramit Monga on Dec 12, 2014
i ordered a set of 5 bed sheets with naaptol (order no.-11853454, complaint no. 8016159) worth Rs.3400 and was informed that the bed sheets were made out of cotton but when i received the product the very next day, it was made out of pure polyester and when i requested the product to be returned, the attitude of the naaptol team was just the opposite i received before i ordered the product. they are not at all being helpful and this kind of attitude can't be accepted. i just want my refund and i would also recommend everybody, not to order products from naaptol...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - reverse pick up not done (Order No : 11655565)

User
 vimalkumar2503 on Dec 12, 2014
I purchase the product on 13-10-14 . I ordered tshirt but the delivery product size is not comfortable. so i request to reverse pickup and i order other product that is pack of 3 RPB tshirt and it is also you sent the wrong product that is low quality shirt that is develivered on24-11-14 after that i raise the request to reverse pickup the product on 25-11-14. But still no response in your side . I am waiting more than two month to purchase a new product. I am very hurt in your service. please take necessary action immediately....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - damaged product not able to return and get refund

User
 daneshv on Dec 11, 2014
I got a damaged long distance VOX led torch through naaptal Order No. 11814195, from day one i am calling coustomer service they are giving some invalid pickup service (blue dart no). when i checked at bluedart customer service they say bluedart has stopped taking return pick up service one moth ago. But they still giving some number when ever i call them. top of that they dont speak in common language (english) only speak in hindi which i dont understand they dont understand english. looks like cheating. never buy products with naaptol planning to raise a case against naaptol....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Very poor quality and brakage item delivered

User
 naveen dabhi on Dec 6, 2014
Order no 11388031. Of jewellary set are very poor and low standard quality also they are damafed very dissapointed from service so I am returning the good I want my money back pls refund my my money our money is so precious that u cannot take by cheating the custmer its totally cheating u show on tv very nice prsentation but indeed its different in reallty pls back my money 09610883899...
Complaint comments Read comments [1] Complaint category Jewelry & Watches

Naaptol Online Shopping - Naaptol refusing to return money

User
 sunny7t7 on Dec 4, 2014
Dear sir/ madam, i have booked a gold coin from naaptol on 23rd september under order no. 10754946 which never delivered to me, i have no idea its couriour company fault or naaptol... they agree to refund my money in naaptol money { i.e which i only spend on their site } but i refused that at that time bcz i dont want my money like that. now they are giving me some silly excuses and making it my fault { i suspected that the person handeling my case has some sort of pressure of closing it } and not returning my money... please do guide me or help me with the case... thanks and regards Subhash...
Complaint comments Read comments Complaint category Jewelry & Watches

Naaptol Online Shopping - Irresponsible Act By the company

User
 Arockia Vimal Raj on Dec 3, 2014
ntact Us Careers Show more.. menu akosha logo search #1133899 My Naaptol Complaint Filed on: 10/10/2014 | Loss amount: Rs. 1699.0 I ordered one Air Sofa cum Bed for Rs 4397 on Naaptol website and it was delivered to me in delayed manner and more over the product was a defective one. Thn I again complained about the defect, the response was taken up after one month and the item was taken back. After taking back the item, they took another one month to respond about the same. Neigther item replacement nor cash refund was given to me. And instead they messaged me one coupon voucher for the same...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - Damaged & Very Poor Quality Product delivered with No Proper Support.Order ID : 11830920

User
 Maneet140178 on Dec 3, 2014
Please note I have received the order no Order ID : 11830920.Today 3rd Dec 2014 (Attached photo of condition & Invoice) VERY DISSAPPOINTED to say the watch is Damaged and in very bad condition as if it has been used & dumped in the Junkyard for 6 months prior delivery. Have called the customer support on 9223537000 & request to arrange a pick up and replacement or refund of the amount as this product is not worth the Money. Kindly do the Needful at the Earliest. Thanking you in advance. Capt G Kulwant SIngh. 09819810572 / 08976343714 man140178@gmail.com...
Complaint comments Read comments Complaint category Online Shopping

Naaptol - Item ordered online not delivered

User
 devanjan on Dec 2, 2014
I ordered a Gadget Hero EZCAP Walkman Audio Cassette Tape Player to MP3 Converter at Naaptol.online. Order ID: order No. 11444355. Order date: 06/11/2014. Item not received till now. I complained at their site several times but they close the complain with comment "successfully resolved". They are even not able to provide me the courier details....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - order no.11539940

User
 dr n tigga on Nov 28, 2014
I had ordered for two units.The packet was delivered today and I paid Rs.6796/- to receive it. But i found that only one unit, that is, only 8 bedsheets were delivered.I immediately rang up and informed on your helpline number. Please deliver the second unit of 8 bedsheets urgently. Regards Dr N.Tigga...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - order not delivered and cash not refunded in my account

User
 c2bansal on Nov 25, 2014
I placed an order with Naaptol(Order Number: 11276517) on 27th October 2014 for this product Dezine Wrist Watch for Women - White It was not delivered on my adderess. So i requested them a refund my cash. i have all ready three times complaint registered but not good response. this is my last warning 4 u....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol.com - Return of delivered item due to poor quality

User
 mupuj on Nov 22, 2014
1. An order for 08 bedsheets with 16 pillow cover was placed vide order No. 11489952 and accordingly the said item delivered. The quality of received item is very poor and colour also not the same as shown and promissed on TV. Complain on this regard for return the items and refund the total money amounting Rs. 3398/- (including delivery charges) has already submitted vide complain No. 7806972. Status of complain has also been asked through your rep. Mr.Sourabh and Mr. Parmanand (Three times). 2. In view of the above, I was requested to make necessary arrangement for collecting the above mentioned...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - order No.11582296

User
 viss on Nov 22, 2014
I have been ordering goods from Naaptol for the past five years. The above order was for 7 Art silk sarees asper your TV ad which i had ordered for a birthday in my family on the 22nd of this month.. I had booked my order on the 15th of this month ...I received an SMS that I would receive the Parcel on the 17th ...On the 18th I contacted your office and I was informed that the parcel would reach me on the21st . Today is 22nd and the birthday for which I ordered those sarees. I called your office today and I was informed that the parcel would reach me on the 24th which I don't want. KINDLY...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol - SUPPLY OF SUBSTANDERD BED SHEETS

User
 kararunakar on Nov 17, 2014
As per TV Adversiment I have purchased 5 Bed Sheets ana 10 pillow covers.My Order no 11564314.After opening he parsil I found the material was substandered. The bed sheets are used only in Tent House.MY compliant No 7823668 in the Naaptol.They are cheating the customers by TV advertisements.They have advertised if not satisfied withthe product it can be returned and the money will be returned.Hence I request you to do justice. My Address isDr T.V. Karuna Kara Rao.FLAT NO 204, VINAKAYA MBS DE ROYAL APTTS, NEW BOIGUDA SECUNDERABAD 500003.AP My MOBILE NO 9866486546....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Naaptol / Multipurpose Folding Table - Defective Material

User
 gonavimumbai on Nov 17, 2014
I had booked a multipurpose laptop folding table from naaptol online shopping. My order No is 11444535. I registered a complaint today with Naaptol with complaint id no :7820768 regarding it and they sent me a message asking me to courier it back to them. They also gave me a number to have a free pick-up of bluedart. I have been trying this number for a couple of hours and no is picking it up. I also told them that I can return the bought material to the courier company if they provide me the address of nearest courier services in my location but none of this has been done by their side. The...
Complaint comments Read comments Complaint category Furniture

Naaptol Online Shopping - BRANDED ROTI MAKER

User
 vinodsai007 on Nov 17, 2014
Order ID : 11305238 Product : Branded Electric Roti Maker + Atta Maker + Free Hotpot Respected Sir/Madam, Please accept by request. I received by order on 08/11/2014 in my absence. Because my brother brought it when I am out of station. After returing I checked on 12/11/2014 that the handel was broken and a dangerous current shock happened. We thought the Napptol person will come and submit us the product. But unfortunately it will be delivered through postal which is risky. Because the postal persons would not take care of the product. Here are the details of your order Order Date...
Complaint comments Read comments [1] Complaint category Water Heaters & Geysers

Naaptol Online Shopping - Mini silai machine with thread set

User
 deepti raul on Nov 11, 2014
we have order you mini silai machine with thread set ie, order no.11060530 but it is not working and we have tried to operate the silai machine so many times but it is not working .we have call you so many times in your number 922-353-7000 but ur keeping our call on hold not replying the call so now we request you please come and attend our complaint or take back ur product and refund the amount....
Complaint comments Read comments Complaint category Electronics & Appliances

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