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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane
Thane District
Maharashtra
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
 
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - return back of our product

User
 Alekhya Pendem on Apr 21, 2015
hi, I Mr.P.SIVARAMA KRISHNA.. addr:pendem shivaramakrishna HNO:8/157 karivepaku vari street, tenali road mangalagri near midde center VIJAYAWADA 522503 on the date 12/03/2015 amount of Rs.6959 has been debited from my credit card account.the deliver person had came up with the product we ordered to our residency..but finding no one is present there...he went off.later we approached him for the product...he replied that the product had been sent back to the company itself...so, requesting you to sent our product back to the same address...as no product is there with us...but our...
Complaint comments Read comments [1] Complaint category Credit Cards

Naaptol Online Shopping - Foam dispenser unit

User
 N V S Iyengar on Apr 16, 2015
order No13897709 Item No9760 Consignment No85894410-Portable Automatic Car washer Consistent fallow up with courier firm the parcel has delivered yesterday.Afterwards I found that Foam dispencing unit was not found in the packet.In the absence of the unit I cannot use the item. there by request you to kindly arrange to send the unit immediately. I look forward your immediate compliance. Thanking You N V S Iyengar Mobile : 9902350468 Mail ID: iyengarnvs@gmail.com...
Complaint comments Read comments Complaint category Other

Naaptol Online Shopping - Non working product

User
 kamran mirza on Apr 15, 2015
I have ordered an mobile phone from Naaptol against order no.14035577 product received on 13.april.2015 and it is not working properly and when I called them up for return and refund my money they said they don't have return policy on branded product and asked me to go to service center. Phone has got bunch of problems in it and I want my money back from Naaptol....
Complaint comments Read comments Complaint category Mobile Handsets

Naaptol Online Shopping - defective silai machine

User
 umeshnarayan on Apr 14, 2015
Dear sir, i purchased Mini Silai machine through Naaptol vide order no. 11187033. since the purchase of machine we are not able to stitch with this machine, as the' threads of Babbin and main thread is not at all locking ' once i a have already made complaint to your company vide complaint No.8513068 dated 13-1-2015 and 9583627 dated 14-1-2015 . when I made first time complaint I received poor suggestions from your company and she tells no service available to keep some news paper alongwith cloth and stitch. still I am not not able stitch a single cloth .Hence I request you kindly send some service...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - Harassment mail

User
 arkajit sanyal on Apr 10, 2015
Myself Arkajit Sanyal want to tell you that I had ordered a home gym equipment from your concern you had accepted my order at my pin code and have done all procedures of payment and gave assured mail for shipping that product.But now you are telling that you can't shipped the product of that pin code.If you don't shipped the product then why you accept my order with payment.I am felling so harassed and never buy anything from naaptol further and tell every body of my circle to buy anything from naaptol.I am also attaching a pdf of your confirmation mail. Regards Arkajit sanyal West Bengal,...
Complaint comments Read comments Complaint category Fitness Centers

Naaptol Online Shopping - defective piece of scandals

User
 RANI MATHAI on Apr 10, 2015
Dear Sir, I have received the parcel on 3rd April opened and show the product mentioned is defective. On line complain has been registered but so far no action has been taken. The details are as follows: 1. Order No: 13771157 2. Complain No: 9463895 3. Bill No: 40862263061 4. Account Code: 50614601 5. D 04946B I hope you will take some immediate action and replace the same at the earliest. Regards Elizabeth...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - unsatisfactory product

User
 shailaaggarwal on Apr 9, 2015
Registered a complaint on same day of the receiving of product and asked to return the same. I got the product on March 31, 2015 and registered the complaint same day. The executive told me a courier boy will come to pick up the product. Now executive is saying no complaint registered and product can not be returned....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - MY PRODUCT PAYMENT ARE REFUND

User
 krishnamittal on Apr 4, 2015
DAER SIR, MAINE 14 MARCH 2015 KO TV VIDEO GAME (DELHI HAAT EDUCATIONAL COMPUTER TV GAME WITH MOUSE) KA ORDER DIYA THA JO MUJHE 17 MARCH 2015 KO 7.30 PM PAR MILA THA GHAR JAKAR CHALAYA USME 3 TARAH KI PROBLEM THI JOYSTICK, KEYBOARD KE BUTTON AUR SOUND KI. MAINE PHONE PAR NO. ( 09223537000) PAR COM. KI LEKIN AJJ TAK MERI PROBLEM SOLVE NAHI HUI HAI. AB PLZ MUJHEAPNA 100 RS. REFUND CHAIYE MAINE UNSE KAHA TO MANA KAR DIYA JABKI ISME LIKHA HAI PAYMENT ARE REFUND KA OPTION BHI HAI PLZ HELP ME MY PAYMENT ARE REFUND THANKS YOU SIR HIMANSHU MITTAL 08130350875 MAINE PRINTOUT BHI ATTACH KIYA HUA HAI...
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - purchase of roti maker

User
 SURAJIT DUTTA 2410 on Apr 3, 2015
i have filed a complain on 31 march 2015... after that i had received a call from naptol team saying that u should return the product and we should refund you the money which u spend... sir if i return the item what about my courier charges which i had paid during purchase as well as during the process of return... pl guide on this ......
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol - Mobile Phone VOX DV10

User
 waseeq rashid on Mar 31, 2015
I have purchased the mobile phone from naaptol VOX DV10 order no. 13407292, but whatever product they have shown in tv by them is very different from the original one, the product is completely useless and it is a trash in the name of product. If the product price is itself Rs. 2999. How could the charge COD 300 to 500 rupees for the delivery. When the claim to be the cheap selling product company. I will compliant to higher authorities and will drag them to consumer court as well....
Complaint comments Read comments [2] Complaint category Mobile Handsets

Naaptol Online Shopping - PURCHASE OF ROTI MAKER

User
 SURAJIT DUTTA 2410 on Mar 30, 2015
I HAVE ORDERED A ROTI MAKER FROM NAAPTOL BUT WHAT EVER PRODUCT THEY HAVE SHOWN IN TV AND THE CD PROVIDE BY THEM IS VERY DIFFERENT FROM THE ORIGINAL ONE. TILL THE PRODUCT I HAVE RECEIVED I HAVE TALK TO SEVERAL TIMES WITH THEM BUT THEY JUST HOLD MY LINE FOR MORE THAN 15 MINUTES FOR VERIFYING THE DETAILS AND NO POSITIVE RESPONSE HAVE BEEN MADE FROM THEM TILL DATE. PL HELP IN THIS MATTER FOR WHICH I WILL BE GREATFUL TO YOU SURAJIT DUTTA...
Complaint comments Read comments Complaint category Internet Services

Naaptol Online Shopping - Defective stainless steel boxes included

User
 Santhi Veena on Mar 24, 2015
2 boxes in the 70 pieces kitchen stainless steel set are broken on sides. The steel was so cheap and the lids are very loose. The product quality is very cheap. Please take this back and replace the utensils ASAP. Naaptol is giving false advertisement and not up to the standard. A very bad experience with Naaptol....
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - pen camera not working-regd

User
 srisharneesh@gmail.com on Mar 17, 2015
From P.Muruganandam, Cell no-9976876558 64/D8-Bharani Appartment, email id –srisharneesh@gmail.com Malaikkavalar Kovil Street, Vellur Road, Tiruchengode-Post, Namakkal –Dt, Tamilnadu State-637211. To Naaptol online shopping. Sir, Sub; I Ordered 16gp spy pen camera+aluma-get from sky shop- product not working-return and want new another product-regd- I am ordered 16gb spy pen camera +aluma in your company dated 30.12.2014 through online. But I got the product from sky shop products-ssp001, j3 Rajouri Garden, New Delhi, through Bluedart courier COD.Now the16gb spy pen camera...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - cheating and fraud

User
 k.vani on Mar 11, 2015
I have ordered aluminium wallet and I have been cheated with the quality and money. Naaptol.com has taken 1300/-(999 for wallet and 299 for shipping). And delivered the product of Rs. 80/- only. I was simply cheated by the product. They advertised on TV that its an aluminium wallet. But its a third class plastic box. I have seen much better quality in our local market in Rs. 40/- when called to customer care they denied to change the product....
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - DEFECTIVE PRODUCT AND FRAUD ACTIVITIES

User
 pathak0702 on Mar 7, 2015
Hi ThereThis is VIRENDER Kumar pathak Oredered one Roti Maker from naaptol but they intentionally delivered defective Product. When I called Customer care They are not responding properly. They are asking to send the defective product to naaptol at my Owm cost. DEFECTIVE PRODUCT IS DELIVERED TO ME ITS NAAPTOL'S MISTAKE WHY SHOULD I PAY IF COMPANY IS RESPONSIBLE. I WILL WRITE THE SAME TO THE DIVISION OF CONSUMER AFFAIRS. NEED APPROPRIATE ACTION AGAINST THEM. REGARDS VIRENDER 9798956483...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - Wrong Product

User
 nidhi parakh on Mar 7, 2015
Pathetic service provided. I have called more than 25 times but didn't got any solution. I have ordered Vaibhav kota doria saree and I have received wrong product Khusi silk art saree. From 28th feb.2015 I am trying daily to get the solution but all waste no one ready to change the product. The mail ID backoffice.crm@naaptol.com they provided for help but it's fake too. I have mailed them more than 10 times on this mail id but it shows result as " mail is rejected as domain name is not registered. When I asked for another mail id they denied and told that they don't have any alternate mail id. They...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Naaptol is not refunding the amount

User
 aswinkumar94 on Mar 7, 2015
I have ordered for sandisk 16gb class 10 memory card and they have delivered class 4 memory card to me. So I have called them to return the product and they picked up my product and after picking up more than 50 days have been over still they are not refunding my amount. Whenever I call them they are saying to wait for 48 hours and they were putting my number on hold and all my mobile balance has been over, but still I didnt get my refund... and they told that they will not refund the amount in bank account they will provide vouchers which could be used only in Naaptol to cheat us again...
Complaint comments Read comments Complaint category Computers & Accessories

Naaptol Online Shopping - money fraud

User
 sachinjainca87 on Mar 5, 2015
I monika gupta had received call for home sitting job from praveen ji for which i had deposited rs 1000 on 27/02/2015 by which i recived reg no 607546 and received call for further deposit of rs 5000 on 02/03/2015 for courier charges which is refundable within 24 hrs. Neither i received courier nor anyone is picking up the call. Please help...
Complaint comments Read comments [1] Complaint category Job & Career

Naaptol Online Shopping - defective pieces

User
 priyanshukumar2001@gmail.com on Mar 4, 2015
they are fraud.. it'z going to around 2 months nd till now they have not yet taken the defective product and exchanged it.. i orderd for 12jwellery sets and all the sets are defective.. the customer care executives only say that we will call you in 24hrs but there's not such.....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Order

User
 madhusudan_naihati on Mar 3, 2015
SIR,
I am Madhusudan Bhattacharyya (mobile no 9830237552) was ordered one Roti maker to Naaptol against order no 13116865 dt. 15/2/2015.
On 26th Feb I received my material from Indian post office. Open the box and observed Handel of roti maker which they send along with supplied roti maker is not correct. Immediately I informed to Naaptol along with photograph and request them to send the correct material.
Now naaptol is asking send back the total item to Delhi they will check and will take nacessary action.
Please note that i already paid them total money along with...
Complaint comments Read comments Complaint category Electronics & Appliances

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