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Naaptol Online Shopping Customer Care

Naaptol Online Shopping Pvt Ltd

Number 11, Conopus
Kabra Galaxy Star-I CHS
Brahmand, Azad Nagar
Thane District
India - 400607

Customer Care Phone Numbers and Contacts

Phone:+91 922-353-7000
 (0141) 4024376
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Naaptol Online Shopping Complaints & Reviews

Naaptol Online Shopping - tablemate

User on Jan 26, 2015
i am from mysore, karnataka ... i had ordered for a tablemate i got it on the 21st of jan. but this product is a damage piece . i had also filed a complaint but there is has been no action on the complaint atall. so plz do the following as soon as possible. thanking u...
Complaint comments Read comments Complaint category Other

Naaptol - not getting any answer or solution

 sunny7t7 on Jan 25, 2015
i purchased a gold coin under order no. 10754946 on 23 sep. 2014 the product was wrong delivered by courier person { as they have told me } i asked the company to make a conference call with the courier person for the confirmation of same but they are just closing my complaint over and over again and giving me 24 hours time every time i call them no proper answer or solution is given to me till date... i have maked several complaints regarding this, even tried their email but still no response from them please help me ......
Complaint comments Read comments Complaint category Online Shopping - Product not received

 Samiran_K on Jan 24, 2015
I has book a product through Naaptol on 26th Dec14 and they are give me Expected Delivery Date: Mon Jan 5, 2015 Today is 24th Jan15 till now I have not received the product, after severaly follow up with naaptol team no result found. So request to you pls look in to my issue. Thanks & Regards, Samiran...
Complaint comments Read comments [2] Complaint category Electronics & Appliances

Naaptol Online Shopping - Non delivery of goods

 ajigajanan on Jan 23, 2015
SUB: REQUEST FOR REFUND on account of the Supplier failed to supply NEW ITEM in GOOD CONDITION 1. Order no. 12289959, I booked New Portable Car Washer on 02-01-2015 (I do not remember the exact date), 2. Item New Portable Car Washer 3. Supplier: Alpha Radio Rajoukri, 4. The item received on 03 Jan. 2015 at 11.40 5. When the packed was opened I was shocked to see that the item was not new, It appeared that old broken item was packed and sent. THE ITEM WAS NOT DAMAGED ON TRANSIT. The connecting part of the motor was missing. Had it been broken on transit the broken part should have been in...
Complaint comments Read comments Complaint category Appliances

Naaptol Online Shopping - defect product

 bhukyamadhavi on Jan 21, 2015
I purchased a mini silai machine on 7oct 2014 but due to stitching problem (stiching is not coming properly, thread work is jumping )I returned the product on Dec 6, 2014. In between I telephoned to Naaptol customer care they told that I will get call from technician team, I got a call I told the problem and I told to refund my amount but but they replaced a old product and it was also defect in stitching.again I telephoned to customer care but same technician team will call. I want just my money back....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - worst NAAPTOL WORST NAAPTOL

 manjusha84 on Jan 20, 2015
Worst company ever dealt with...fraud people took my money and now not refunding it.i bought a silai machine and wanted to return as was not in a good condition..i called up many times but end up talking to someone after couple of days..i told them to return this n they said will call rude person called up and without asking any issue simply denied for refund..and disconnected my call..they r fraud people...cheaters..i need my hard earned money else will keep on posting...DONT BUY ANYTHING FROM NAAPTOL EVER...CHEATER AND LIERS.....
Complaint comments Read comments Complaint category Lawyers and Attorneys

Naaptol Online Shopping - Re: Order No - 12290043

 DEEPAK_KAUL on Jan 20, 2015
I placed the order more than 3 weeks back. After a lot of follow up the product was delivered. To our surprise the product was a used, shabby looking repaired product. We asked the courier guy to take it back however he asked us to make a complaint. After days of follow up on emails and telephone calls they picked up the product and now they have been giving various reasons but not delivering the product nor refunding money. This company is not serious with its business at all....
Complaint comments Read comments Complaint category Electronics & Appliances

Naaptol Online Shopping - not refund after 1 month

 Prashant1689 on Jan 15, 2015
I have ordered on 24th Nov 2014 on Naaptol with my credit card, My order id is 11710585, But some issue of address they couldn't delivered order to me. so i have been requested for cancellation and refund, Now it is approx 1 month above when i requested for cancellation & refund. till now they did not refund back to my account. i already been mail to them CEO.i didnt got proper response from them. Please be needful. Regard Prashant...
Complaint comments Read comments Complaint category Jewelry & Watches

Naaptol Online Shopping - missing products

 ashish 9258 on Jan 10, 2015
Sir, my complaint no is 8039813. Regards to the missing products of air compreser or tool kit. Ur operator says that we will contact me in 24 hrs but no response taking by U.I request u to those products will send on my address urjnt ok bcs I have already payed the amount of the product. Finally tell me what I do. Yet no action taken by u I wiwill regregister a complaint in consumer foum ok. Thnks...
Complaint comments Read comments Complaint category Utility Services

Naaptol Online Shopping - Money is not refunded after return of product

 rrangari on Jan 8, 2015
I made an online purchase of saree from Naaptol of Rs. 1898 including delivery charges. But the product color was different than shown in the website. So I made a return request of the product and Naaptol gave me the coupon of Rs. 1898. After few days, I made a purchase of Rs. 1168 and used the coupon. It accepted and I got the product. Now after few days, I thought to use the remaining amount of my coupon and tried to made another purchase. But after entering into the website, coupon was not accepted. When I contacted customer care, they are telling me that coupon can be used once only and remaining...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Received Damaged Product from

 harshagonnade on Jan 7, 2015
I have order (order no: 12337875) portable room heater from but the product which I have received from them are faulty and damaged. One packaged contain 2 products, from which internal hardware totally broken and for other body is broken. I have launched a complaint (complaint no: 8412557) to return the product for same Naaptol provided blue dart telephone number (32670476/39124355) but both numbers are not working. One (020-32670476)is switched off and other (020-39124355) is ringing but no-one answering the call. Sometime the call has been disconnected from other end for number...
Complaint comments Read comments Complaint category Online Shopping

Naaptol Online Shopping - My order no is 11798477. Reverse pick up not done

 Modh Akash on Dec 31, 2014
I order 1 Jewellery set on 29-11-2014. I received it but it was defective. Now i want to return that i complned many time but they are concern they all are speaking lie. They suggested to contact aramax courier. Aramax is not ready to reverse pick up in SURAT. NAPTOL service is very bad. Never buy anything from NAPTOL. Product and service both are horrible. They open this company for teasing the customer not for business.. I can give 0 Star to naptol.My order no is 11798477....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - just a cheat

 Ramit Monga on Dec 23, 2014
i purchased a set of 5 bed sheets and was informed that the sheets were made of pure cotton but when i received the sheets, they were made of synthetic material from which we have allergy. When we requested to return the product, the behaviour received from the naaptol representative was totally unacceptable. it has been over a month since my return request but no one has come to take the product. i had once registered a complaint to you (consumer court) and received a call from the naaptol manager Mr. Asis the very day who assured me about the return to be processed but it is all the same now....
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Neither refund nor the correct order supplies

 sps panwar on Dec 19, 2014
Order no. 11377083 for the supply of New Car Compressor etc. was placed on phone on o2-11-2014. Wrong items were supplied. Therefore complaint sent on 06-11-2014. You accepted the mistake and suggested to sent back the items. Complaint no. 7672343 was registered on 06-11-2014. On your advice items sent back through Blue Dart on 15-11-2014. Your SMS recieved me on 19-11-2014 with the following message :- "Dear s.p.s. rerf. your order no. 11377083, we have processed your request for refund . Please expect refund in 10 next working days.Naaptol Team. It is now a month instead of 10 days but with...
Complaint comments Read comments Complaint category Cars, Parts & Vehicles

Naaptol Online Shopping - 11797934 (Branded Advanced LED Cinema Projector with HDMI Port)

 bhulka on Dec 19, 2014
Shipment Number: 40646849935 Pickup Date 12/01/2014 Shipper Reference 11797934 Current Status: Still now Not received. Shipment History Kolkatta Branch, India 12/3/2014 6:09:00 PM Attempted Delivery - Access Restricted / Customer Intructions Required Kolkatta Branch, India 12/3/2014 5:57:00 PM Out for Delivery Kolkatta Branch, India 12/3/2014 2:59:00 PM Received at Operations Facility Kolkata Airport Office, India 12/3/2014 1:16:00 PM Departed Operations facility – In Transit Kolkata Airport Office, India 12/3/2014 11:51:00 AM Received at Operations Facility Delhi...
Complaint comments Read comments Complaint category Computers & Accessories

Naaptol Online Shopping - i am not satisfied with the stuff of this product

 Bharti Joshi on Dec 14, 2014
Hello Myself Arushi Joshi want to inform you that on 23rd of nov. i have orderded this product and on 28th of nov. i received this product but i didnt received this product as i was expecting & as u have shown in your site. its was just a fake product so i returned this from the Frist Flight courier on same date i mean 28th of nov. And till u didnt reimburse my money which i have incured on it, from now i am not gonna look for your site its just a fake site... you just make fool to your coustmers one more thing first teach your representative how to talk with a coustmers i was soo polite...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - Have not received my product

 winner1980 on Dec 13, 2014
My Order No. 11601317 .. Order Placed on 16th Nov 2014.. We got the product with wrong size, so we contacted customer care on 17th November for the replacement and they have taken the request and gave a number as K240411 and told us to return it to the courier boy who comes to collect the product in person. We have returned the product on 25th November but still now we have not received the product. We have contacted the customer care again on 6th December they said sorry and will call us back in 3 days but no calls from them and not even received my product... hope managment will look into this...
Complaint comments Read comments Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - naaptol - the worst shoppping place.just a place where everyone gets cheated

 Ramit Monga on Dec 12, 2014
i ordered a set of 5 bed sheets with naaptol (order no.-11853454, complaint no. 8016159) worth Rs.3400 and was informed that the bed sheets were made out of cotton but when i received the product the very next day, it was made out of pure polyester and when i requested the product to be returned, the attitude of the naaptol team was just the opposite i received before i ordered the product. they are not at all being helpful and this kind of attitude can't be accepted. i just want my refund and i would also recommend everybody, not to order products from naaptol...
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - reverse pick up not done (Order No : 11655565)

 vimalkumar2503 on Dec 12, 2014
I purchase the product on 13-10-14 . I ordered tshirt but the delivery product size is not comfortable. so i request to reverse pickup and i order other product that is pack of 3 RPB tshirt and it is also you sent the wrong product that is low quality shirt that is develivered on24-11-14 after that i raise the request to reverse pickup the product on 25-11-14. But still no response in your side . I am waiting more than two month to purchase a new product. I am very hurt in your service. please take necessary action immediately....
Complaint comments Read comments [1] Complaint category Clothing, Shoes & Accessories

Naaptol Online Shopping - damaged product not able to return and get refund

 daneshv on Dec 11, 2014
I got a damaged long distance VOX led torch through naaptal Order No. 11814195, from day one i am calling coustomer service they are giving some invalid pickup service (blue dart no). when i checked at bluedart customer service they say bluedart has stopped taking return pick up service one moth ago. But they still giving some number when ever i call them. top of that they dont speak in common language (english) only speak in hindi which i dont understand they dont understand english. looks like cheating. never buy products with naaptol planning to raise a case against naaptol....
Complaint comments Read comments Complaint category Online Shopping

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