[Resolved]  Naaptol / 16gb Spy Pen — Received used and faulty piece

Address:

Hyderabad, Andhra Pradesh

I have purchased a Naaptol product with order number 1119927, and have received a faulty and used piece.
The product was 16gb spy pen drive camera which was used earlier as there were some old videos in it.
Also the product was not in good condition and had scratches on it.
When i contacted naaptol, they adviced me to send back the device and would replace the product however on the consumer complaints I am looking at other customers who have experienced a similar product and have not received any replaced goods.
I want to keep this piece with me and would show it as an evidence that this was a cheating case.

I have attached photo, you can check the image and the cd which has all scratches, also another image from the system screen shot of the pen drive having older video which was shot from this device.

The product was delieverd from seller

Shiv Shakti enterprises
18 donated street
A1 madina arcade
Ground floor next to hotel A1
Hayath khadak
Mumbai 400009
Maharastra
[protected]

The phone number does not exist.

I am going to register complaint at every possible place and will see to its end and seek help from you as well to protect others from getting cheated and looking forward for justice