| Address: | Pune, Maharashtra |
I am Anu had taken the Blackberry Handset from naaptol.com Order No:- 3245243 Dated:18 Jan 2012. Which reach to us through Blue Dart No:- AWB [protected] on 19 JAN 2012. We had taken the handset and move to Reliance there we come to know about the handset is not working for the CDMA then we put GSM Sim that also not working then we taken the handset to the blackberry showroom there they check the imei no which is not valid in India & blackberry never starts with this handset no 8830 black color. There we come to know that Naaptol has done the wrong thing with me given me the Chinese Mobile we had given the complaint to Naaptol. The Complaint No:2320309 which is register there on 21 Jan 2012.at that time customer care has told me that i get get a call back in 48 working hrs bt till now I not receive any call from naaptol side. ies on 7 Feb 2012. In between this i had tried to speak to there customer care. bt NOW they r putting my phones on hold.
So plz do the needful as soon as possible i need my money back or new handset ies original blackberry from the naaptol.
Thanks
Anu Was this information helpful? | 
given order no:[protected] Jan 2012) blackberry handset from naaptol. they provide me the handset bt its not working till now i had putt en up the complaiNT in naaptol on 21 Jan 2012 as per there rules company take 48 working hours to do the needful about the handset but till now i haven't receive any call from them and my amouNT of rs 6000 is wasted NOW and mobile is NT working since i had taken mobile to reliance customer to take the Sim card because they provide me the cdma mobile bt i had applied for the gsm one. till NOW nothing was done from the naaptol and other company through which they provide me blackberry.
Pl see the concern as soon as possible i need my money back with the herasmeNT charges from the company as well . NOW i doNT require the mobile from them.
Pl do the needful as soon as possible
Anu Bharti