[Resolved] Naaptol — Service is very poor | |
I have booked Car Sterio in Naaptol.com website. Their service is very poor and after booking an order they have took more than 40 days of time. Their customer care response is very poor and arrogant. I never recommended naaptol.com to anyone. Almost i sent an email to their CEO couple of times but there is no response. After 40 days i got my product otherwise i would have been register case in cyber crimes. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Dear sir CEO, NaaptolI have purchased your Naptol Spice 4 e mobile is starting to hang in 4 days and 3g in it too much, and he's not getting the problem by Kindly back I do not do change Mobile
order no[protected]
Address - House no. 70 Nezam Nagar unpertiya Udhana surat Gujarat 394210
Regards
Md Asraf Ali Mo. - [protected], [protected]
order no[protected]
Address - House no. 70 Nezam Nagar unpertiya Udhana surat Gujarat 394210
Regards
Md Asraf Ali Mo. - [protected], [protected]
Worst.. Worst..Worst service and third class company not event stick on there commitment and word horable experience with naaptol
I have order one product and i got it defective pice i cancelled it next day and informed to naaptol team they people gave me coupen voucher aginst paid amount with validity of 6month
After one month i order another product and not able to redeem the voucher because it was usable voucher by some one
continuously i am calling to naaptol call center for new voucher no body bothered to send the new voucher details every body saying to wait 24-48hrs since 28th of feb
order complent no. 32681605
I have order one product and i got it defective pice i cancelled it next day and informed to naaptol team they people gave me coupen voucher aginst paid amount with validity of 6month
After one month i order another product and not able to redeem the voucher because it was usable voucher by some one
continuously i am calling to naaptol call center for new voucher no body bothered to send the new voucher details every body saying to wait 24-48hrs since 28th of feb
order complent no. 32681605
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+91 92 2353 7000
+91 14 1402 4376
Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
Even in first time no one responded when i sent mail to your [protected]@naaptol.com. After that i checked domain register details and able to find the address of the owner here http://whois.domaintools.com/naaptol.com Manu Agarwal. When i put the mail by using [protected]@yahoo.com i got the response.
Don't try to play with customers, your people are surviving because of customer. No customer is surviving because of you.