[Resolved] Naaptol.com / Boss Mobiles — touch screen not working | |||
I m sachin chauhan. I had orderd a boss ephone 3300 on 02/04/10 order no.268982 by phone. I had seen it ads in amarujala.it has six months warranty.I had received it on 9th april 2010,after 2 or 3 day it,s screen did not working on some icons.and after 15 day it hasn,t worked completly. i have called on customer support no. [protected].they told me that its screen has only 2 days warranty but they have not written any warranty in news paper like this. so i had orderd it.they are saying that its cost will be 1250 rupees for change its screen but i can,t afford these rupees .plz make my help. plz replace it or give my money back i m not satisfy them services. order no.-268982 mobile no. [protected],[protected] Was this information helpful? | |||
Feb 24, 2017 Complaint marked as Resolved Verified Support May 23, 2010 Naaptol Online Shopping Customer Care's response Dear Customer, We sincerely apologize for the inconvenice caused to you. This is to inform you in order to process your Repalcement.we would require the product which has been recieved at your end. would request you to dispatch the faulty product at the provided address and kindly help us with the courier details so that we can also co-ordinate with the courier company for the same. Hoping to get the details soon to help you in an effective manner. Thanking you in anticipation. Regards, Naaptol Customer Care. | |||
4 Comments | |||
Comments
my dual sim was not working
I have the boss TV450 mobile. I am not able to find the battery for the same since the existing battery is not working properly. Please inform or give the details of the boss battery (3.7V, 5.6wh, 100mA) suppliers located in new mumbai.
Santosh Thombare
Navi Mumbai
Santosh Thombare
Navi Mumbai
I HAVE PURCHASED BOSS SLEEK 33 DURING APRIL, 2011. WITHIN TWO MONTHS THE WAS DAMAGED AND NOT IN WORKING CONDITION.NOW I REQUEST YOU TO GIVE DETAILS OF DEALERS FOR PURCHASING NEW BATTERY. IN VISAKHAPATNAM OR HYDERAQBAD AREAS.
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+91 92 2353 7000
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
I m Viswanadh. I had orderd a boss ephone 3300 on 25/03/10 order no251356. by phone. I had seen it ads in news paper.it has six months warranty.I had received it on 9th april 2010, after 2 or 3 day it, s screen did not working on some icons.and after 15 day it hasn, t worked completly. i have called on customer support no. [protected].they told me that its screen has only 2 days warranty but they have not written any warranty in news paper like this. so i had orderd it.they are saying that its cost will be 2050 rupees for change its screen but i can, t afford these rupees .plz make my help. plz replace it or give my money back i m not satisfy them services.
order no.-251356
mobile no. [protected], [protected], [protected]