Naaptol.com — non delivery of the product and fraud customer services. | |||
Dear Sir, I have booked HTC-G1 3G Android Mobile phone from online shopping site i.e. Naaptol.com on dated 28th Nov'2011. my order no is 2903721.The Site commits that if the payment is made throgh credit card. the product will be dispatch immediately after the verification. But today is 7th and we have yet recieved our product.infact the product has not yet been dispatched. We started calling at their customer care since on 2nd of Dec'11.They have not responded properly.The customer care no is not toll free ,and still we are contionously calling them but not yet got any respond.Now I am concerned about my money and when will i get the product ? what will be the quality? As I am going throgh the sites I found that naaptol is a fraud company .and I am one more victim of the side. please help us. Regards Anup Was this information helpful? | |||
 3 Comments | |||
Comments
Dear Mr.Anup,
We would like to inform you that refund has been initiated against your order # 2903721 and the amount of Rs.7298.00 has been Credited in your account,
Be assured the amount would be reflected in your account.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
We would like to inform you that refund has been initiated against your order # 2903721 and the amount of Rs.7298.00 has been Credited in your account,
Be assured the amount would be reflected in your account.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.
My order no 5151158 dared 11th October with climate universal combo not yet received by me as your intimation stated that i m suppose to get it within 7 to 10 days but the deadline has already crossed but i have not received the product..pl let me know when i m suppose to get it.
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Number 11, Conopus, Kabra Galaxy Star-I CHS, Brahmand, Azad Nagar, Thane, Maharashtra, India - 400607
We would like to inform you that refund has been initiated against your order # 2903721 and the amount of Rs.7298.00 has been Credited in your account,
Be assured the amount would be reflected in your account.
We value your association with Naaptol. We thank you for shopping with us.
Thanks & Regards,
Customer Care
Naaptol Online Shopping Pvt.Ltd.